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About the position: This position will be assigned to the 380th Expeditionary Force Support Squadron, Al Dhafra
01/11/2023 to 03/24/2023
$70,000 - $70,000 per year
NF 4
few vacancies in the following location:
No
No
Not required
No
Permanent
Multiple Schedules
Competitive
None
No
Yes
23-5WFSR685039
699326100
Please see the "Who May Apply" section under the Qualifications section.
Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations, and arranging for special accommodations required for tours, sporting events, theaters, and special events. Provides full assistance to individuals or groups planning travel including commercial transportation, hotel reservations, and other local services or information. Provides
information to patrons on tour itineraries, train. bus, ferry schedules, train passes, boat cruises, camping locations, recreational parks, sight- seeing tours, shopping excursions, festivals, fairs, and cultural information. Ensures that fees are collected, receipts are issued and maintained, and revenue is accurate and appropriately processed. Works with base contracting office to develop a trips and tours contract with at a minimal, two local travel agents. Coordinates tour guide/escorts for tours. Prepares all materials needed for drivers, tour guides, and escorts for assigned trips. May occasionally perform escort duties. Maintains proper inventory levels on brochures, maps1 and flyers for customer availability. Obtain material from travel agent contract or develop locally with printing done by F.FSS contracted marketing office. Prepares end of month and other reports as directed the supervisor. Works with EFSS contracted marketing office, Public Affairs Office, and other venues to advertise tours. events, etc. Using concierge service, works with local travel agents, both contracted and non-contracted to assist customers with restaurants and hotel accommodations, car rental, group touring packages, etc. Completes all necessary phone calls and forms for booking reservations and ensure that the customers are advised of all pertinent information and procedures. Performs related administrative support duties. May work an uncommon tour of duty to include days, nights, weekends, and holidays. Operates government provided vehicles to transport participants to the gate for EFSS contracted trips and tours and/or transport customers directly to EFSS specific trips and tours, acting as a tour guide. Accompanies contracted tour guide on certain occasions as directed by the flight chief. Establishes a comprehensive volunteer program to support programming efforts. Has oversight of volunteers to insure programs are run smoothly and in a professional manner. Provides information referral and concierge service on all available programs to include but not limited to, group tour packages, restaurant recommendations and reservations, tickets to sporting events, etc.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/11798214
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 03/24/2023 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
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If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/699326100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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