Clarification from the agency

This is a public announcement open to external candidates. Veterans Preference is first consideration. Those who are Current VA employees/ HPT and recent VA Grads interested must apply to announcement {CBTC-12723836-25-DC}

Videos

Functions

• Customer Service: Shows courtesy, respect, and a positive attitude for patients, co-workers and the public. Provides assistance to customers with questions or concerns, provides service recovery.
• Patient Care: Sets up operatory for planned dental procedure and cleans dental unit for timely turnover. Handles instruments safely, accurately, and efficiently.
• Provides routine oral prophylactic care to include application of fluoride solutions.
• Provides gross debridement, deep scaling, and curettage and root planning procedures.
• Cleans dental prostheses, fixed and removable.
• Manages dental recall system, referring patients to the doctor for additional care, when needed.
• Applies desensitizing and sealant materials.
• Makes impressions for fluoride carrier trays.
• Administers topical anesthetic agents.
• Administers local anesthetic (per State license).
• Administers local anti-infective agents per direction of dentist.
• Accomplishes all procedures within standard infection control protocols.
• Patient Education: Provides patient education appropriate to the veteran's needs and oral condition.
• Prepares and provides individual and group oral health care instruction to inpatients, outpatients, and caregivers.
• Dental Imaging; Images are characterized by diagnostic quality, accurately oriented and exposed dental imaging safety techniques are utilized, and retakes are minimized.
• Infection Control and Equipment Sterilization: Demonstrates proper infection control procedures in setting up and cleaning operatory.
• Instruments are properly prepared for sterilization by SPD standards.
• Instruments are prepared in a manner that does not delay clinical care.
• Demonstrates proper infection control procedures in exposing images
• Clerical Functions: Assists patients in scheduling appointments.
• Assists in filling gaps in the schedule due to late cancellations and failed appointments.
• Charts findings, treatment plans, and treatment provided in patient records.
• Information Management: Maintains patient confidentiality per HIPAA with written and verbal
• information. Follows computer security regulations
• Patient Safety: Modifies care as appropriate for patient's age and abilities (patient transfer and position).
• Provides accurate and understandable instructions to patients. Participates in patient identification and time out per JCACHO requirements.
• Monitors patient condition during treatment, being alert for signs of physical distress.
• Employee Education: Complies with Employee Education requirements.
• Completes mandatory annual safety training sessions. Prepares and presents Safety Training to Dental Service Staff.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency. Dental Hygienist must be proficient in spoken & written English.

Education(Submit Transcripts) Applicants must possess an Associate degree or higher from an accredited dental hygiene program. The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. Approved programs are: (1) Dental hygiene programs accredited by the American Dental Association's Commission on Dental Accreditation (CODA). (2) [Education completed outside of the United States must be considered at least equivalent to that gained in CODA accredited United States programs and would enable the candidate to sit for the National Board Dental Hygiene Examination, which is administered by the Joint Commission on National Dental Examinations.

Licensure (Submit a active/current copy) . Applicants must be currently licensed to practice as a dental hygienist with a full, current and unrestricted license in a State, Territory or Commonwealth of the United States, or the District of Columbia.

Certification (Submit a active/current copy) P.L. 97-35, Omnibus Budget Reconciliation Act Of 1981, requires persons who administer radiologic procedures meet the credentialing standards in 42 C.F.R. Part 75, Standards for the Accreditation of Educational Programs for and the Credentialing of Radiologic Personnel. To meet this requirement, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation and is accredited by an organization recognized by the Department of Education and be certified as radiographers in their field. Accredited dental hygiene programs contain curriculum addressing radiologic procedures meets the requirement for certification as dental radiographers.

Grade Determinations:
GS-9 Dental Hygienist (Full Performance Level)
Experience. At least 1 year of experience at the next lower grade level that demonstrates the clinical competencies described at that level.

Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-8 level, the candidate must demonstrate the following :
KSAs:

1. Ability to assess the patient's medical, dental, anxiety/phobias, medications and comorbidities for safe patient care
2. Ability to assess the impact of patient's medical and dental condition on maintaining oral health, recognize age-related changes in individual patients, adapt patient environment, and maximize patient's physical comfort;
3. Skill in detecting plaque and calculus, dental abnormalities/pathologies, assessing inflammation and providing safe instrumentation for each procedure;
4. Knowledge to select appropriate available fluoride products and indications/limitations for safe and proper application;
5. Knowledge of hygiene procedures in order to explain the process and indication, complications and expected treatment outcomes for each;
6. Knowledge of proper usage of dental radiography equipment, radiation safety, assessment of proper image capture and interpretation of films;
7. Skill in educating patients and caregivers on periodontal disease, wellness, health maintenance, oral hygiene practices, parafunctional habits, and effects of illness, addictions, medications and tobacco on the oral cavity.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of consideration: Eligible applicant will be reviewed and referred in the following order:

1. Veterans
2. Public (If no Veterans apply)