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Operations Assistant NF-02

Department of the Army
Army Installation Management Command
Directorate of Family and Morale, Welfare and Recreation
This job announcement has closed

Summary

This position is for Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum, New York. FMWR includes Child and Youth Services, Business Recreation, and Support Services, which enable Soldier readiness, support the resiliency and well-being of Soldiers and Families.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for (2) professional and personal references on your resume.

Overview

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Hiring complete
Open & closing dates
08/26/2025 to 09/25/2025
Salary
$18.61 to - $19.16 per hour

The Hiring Manager will determine salary, and it will be based upon such criteria as related experience and/or education.

Pay scale & grade
NF 2
Location
Many vacancies in the following location:
Fort Drum, NY
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Intermittent - Flexible
Work schedule
Intermittent - 0-40 hours per week
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
O2NAFBN-25-12728909
Control number
835776100

This job is open to

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Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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  • Performs "Hands-on" supervision of the restaurant.
  • Monitors operations to ensure smooth running of the business operation during peak business hours to set the pace in Front and Back of the House.
  • Adherence to established schedules of activities and priorities; assures the presence of personnel to carry out the services offered; provides information concerning services, prices, dress codes, standards of behavior, and special events.
  • Keeps an operational log while on duty; opens and closes the facility and performs fire and security checks
  • Conducts inventory at beginning and/or end of shift.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • An employer referred pre-employment physical examination is required.
  • This position requires a favorably adjudicated T1/NACI background investigation.
  • Management reserves the right to reassign employees to other facilities.
  • Must be willing to accept intermittent, on-call employment.
  • Must be physically able to lift and carry objects weighing up to 60 pounds.
  • Work schedule will be irregular. The incumbent will be required to work, nights, weekends, holidays, and/or unique events.
  • Subject to completion of all pre-employment checks in accordance with Army Regulation 215-3.
  • Must obtain a food handler's certificate upon entrance on duty. Management will determine when it is needed.

Qualifications

Qualified candidates will possess the following:

  • A minimum of (6) six months experience effectively working in a fast-paced food and beverage establishment or as a current MWR Texas Roadhouse team member, AND
  • good interpersonal, communication and customer service skills.
PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible.

Education

This job does not have an education qualification requirement.

Additional information

VISITORS TO FORT DRUM: REAL ID & Access

This is a Standing Register Job Announcement to provide a ready pool of available applicants as needed. Applicants will be referred to selecting officials as vacancies occur.

  • Initial Cut-off is 9/2/2025 at 11:59 p.m. EST. Applications received by this date were considered first. The applications received after will only be considered if additional vacancies occur.
This position is located at The Peak for the Mountain Peak Ice Cream Shoppe and other programs within it but may fill other vacancies in the Business Recreation Division.

Area of Consideration:
  • The AREA OF CONSIDERATION for this vacancy announcement is U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation and reside within the Local Commuting Area (defined as 100-mile radius) of Fort Drum, NY.

    Spouse Employment Preference (SEP) and Involuntarily Separated Military Preference (ISMP) are included in this area of consideration.
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00p.m. EST by Initial Cut-Off date to receive first consideration but no later than 3:00 p.m. on 09/25/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday Premium and Night Differential pay have NOT been authorized by the Garrison Commander or the Collective Bargaining Agreement for Flexible positions with no guaranteed hours.
Incentives and Bonuses
  • Incentives will not be paid.
Non-Foreign Overseas Allowances
  • Non-foreign overseas allowances, cost of living (COLA), and differentials will NOT be paid.
Please check out our Applicant Information Kit: Other:
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
  • Important Information Regarding Access to Certain Federal Facilities:
    • Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

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