Incumbent supervises personnel dedicated to the accomplishment of Digital Development and Management support functions in accordance with the organization's policies and applicable laws; prepares plans to meet substantial changes in workload and proposes and justifies revisions in staffing levels, work priorities and deadlines; assigns responsibilities and work to subordinates; develops performance standards and conducts appraisals; identifies developmental and training needs of employees.
Summary
Incumbent supervises personnel dedicated to the accomplishment of Digital Development and Management support functions in accordance with the organization's policies and applicable laws; prepares plans to meet substantial changes in workload and proposes and justifies revisions in staffing levels, work priorities and deadlines; assigns responsibilities and work to subordinates; develops performance standards and conducts appraisals; identifies developmental and training needs of employees.
Directly supervises personnel dedicated to the accomplishment of Digital Development & Management support functions in accordance with the organization's policies & applicable laws; prepares plans to meet substantial changes in workload and proposes and justifies revisions in staffing levels, work priorities & deadlines; assigns responsibilities & work to subordinates; develops performance standards & conducts appraisals; identifies developmental & training needs of employees; provides and/or arranges for needed development and training; & mentors employees through development.
Plans & assigns work, sets priorities, advises employees on program goals & objectives, & makes decisions on work problems presented by subordinate employees.; discusses implementation of changes, resolution of problems & plans work methods of staff members; & keeps employees informed of management goals & objectives & higher-level supervisors informed of employee concerns.
Initiates requests to fill vacancies, approve overtime, & initiates formal requests & recommendations for promotion, reassignment, outstanding performance and other personnel actions; interviews candidates for positions in the Compensation Service (CS) & recommends appointment, promotion, or reassignment to such positions; initiates, reviews & signs job descriptions; participates in position management & classification surveys; reviews work methods & organization & position structures to achieve optimum results; & approves and disapproves leave & investigates suspected abuse of sick leave.
Receives formal grievances from subordinates; holds corrective interviews with subordinates, takes or recommends disciplinary action; orients new subordinates; determines training needs.
Is responsible for furthering the goals of Equal Employment Opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives & by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, national origin, age, or handicap; and initiates nondiscriminatory practices and affirmative action for the area under his/her supervision in the following: (1) merit promotion of employees & recruitment and hiring of applicants, (2) fair treatment of all employees. (3) encouragement & recognition of employee achievements, (4) career development of employees, and (5) full utilization of their skills.
Provides technical guidance while overseeing the CS digital footprint, including but not limited to SharePoint, Power Platform, & web services; & expands the ability to leverage technology to develop solutions to meet CS and agency requirements, ensuring solutions align to governance policy.
Maintains & executes applicable provisioning, configuration, and decommissioning policies & procedures for SharePoint Online solutions; develops & customizes SharePoint Online solutions using SharePoint Designer, Power Apps, Power Automate (formerly Flow), & Power BI; administers SharePoint Online site collections, including permissions management, content management, & site configuration; & configures & maintains integration between SharePoint Online & other Office 365 applications, such as Teams & OneDrive.
Collaborates with agency stakeholders to gather requirements & design innovative SharePoint solutions that leverage the Power Platform; designs & implements Power Apps & Power Automate solutions to automate processes & improve efficiency; troubleshoots & resolves issues related to SharePoint Online & the Power Platform, including upgrades, migrations, & outages; & stays up to date with the latest trends, features, & best practices in SharePoint Online & the Power Platform.
Troubleshoots problems associated with Internet/Intranet Web applications and/or Internet/Intranet web pages & monitors the health & security of the Internet/Intranet web servers; oversees maintenance, security updates & administrative work to keep Web-related servers operational; & participates in the development of technical architecture of Internet Web sites including scripting, database design & user interface design & also researches & creates scripting/programming for Website features.
Communicates with other personnel regarding technical requirements of Internet/Intranet Web sites and/or upcoming projects or events related to the Internet/Intranet Web sites; keeps abreast of current web practices to make sure websites and social media pages stay as innovative & fresh as possible; remains current with the latest web-security techniques & best practices to diligently protect CS & its data; coordinates & schedules site projects & upgrades; & maintains personal proficiency with duty-required technology, tools & hardware advancements.
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements : https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:04/22/2025.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
For a GS- 14 position you must have served 52 weeks at the GS- 13level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level:
Specialized Experience is experience that has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically in or related to the work of the position to be filled.
Specialized Experience for GS-14: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Specialized experience is characterized by hands-on experience with information resource planning and application of technology. It includes a thorough knowledge of electronic tools and systems often used within the government space, such as Office 365, SharePoint, and Power tools. This involves in-depth experience with, at a minimum, design, development, and maintenance/troubleshooting
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work Is primarily sedentary but involves use of a personal computer so a degree of manual dexterity and visual acuity sufficient to utilize these tools is required. Some physical effort is required in that incumbent lifts and carries working papers and siml1ar items to and from meetings. A moderate amount of standing and walking Is required in getting to and from meeting places away from the worksite. No special physical demands are required.
Serves as the CS Records Liaison Officer (RLO) & is responsible for the review of records to ensure requests for disposition & disposal of documents comply with the policy & procedures outlined in the Records Management Standard Operating Procedure (SOP); responsible for ensuring that all employees in CS understand the correct disposition & disposal policy & other records management materials & know & understand where to locate information pertaining to VBA's records management policy & procedures; & maintains a local records incident report utilizing the procedure outlined in the Records Management SOP & report incidents of non-compliance immediately upon knowledge of the incident utilizing the procedure outlined in the Records Management SOP.
Is responsible for the CS Freedom of Information Act (FOIA) & the Privacy Act (PA) Officer duties receiving all FOIA/PA requests & determining whether to process as FOIA, PA request, or both and taking appropriate subsequent action as outlined in the FOIA/PA Standard Operating Procedure (SOP); maintains a working knowledge of the legal authority, laws, and VA regulations concerning the disclosure & release of records/information under FOIA/PA; conducts a monthly walk-through assessment of CS or coordinates with an alternate to perform the walk through, documenting findings on privacy compliance, & providing a copy to CS leadership; & ensures TMS course (VA10176), VA Privacy & Information Security Awareness & Rules of Behavior (ROB), is completed by all new employees within 30 days of assignment to CS.
Work Schedule: Full time/Monday-Friday/8:00am - 4:00pm Compressed/Flexible: N/A Telework: N/A Virtual: No Position Description/PD#: Digital Management Supervisory Program Analyst (Chief); PD41690-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Supervision- Ability to manage and/or supervise (plan, organize, direct, control, review, etc) the work activities of subordinates.
Leadership - Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors.
Information Resources Strategy and Planning - Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery.
Technology Application - Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
Records and Knowledge Management - Extensive knowledge of Records Management and Knowledge Management Principles and experience in implementing best practices and systems with an enterprise.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
Most recent Annual Performance Appraisals (2024)
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/22/2025 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12723269.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in the Job Opportunity Announcement.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
Most recent Annual Performance Appraisals (2024)
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/22/2025 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12723269.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in the Job Opportunity Announcement.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
