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Health Technician - Outpatient

Department of Veterans Affairs
Veterans Health Administration
Salt Lake City VHA Medical Center/Nursing Service
This job announcement has closed

Summary

The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), VA Rocky Mountain Network (VISN 19), Salt Lake City VA Healthcare system. This position serves as an advanced technician assigned to outpatient care settings such as primary care, mental health, and specialty clinics.

Overview

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Hiring complete
Open & closing dates
04/14/2025 to 04/22/2025
Salary
$40,332 to - $64,952 per year
Pay scale & grade
GS 5 - 7
Location
1 vacancy in the following location:
Salt Lake City, UT
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Supervisory status
No
Security clearance
Not Required
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CBSU-12723824-25-MG
Control number
835233000

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

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Duties

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  • Assist licensed staff in the care of a variety of patients with complex medical, surgical, and/or mental health conditions.
  • Assists with specialized procedures and interventions, and potentially life-threatening situations using established national/local protocols and policies.
  • Observes Sterile technique when setting up and assisting with procedures.
  • Observe patient's status and keeps licensed clinic staff informed of patient's condition and any changes in status.
  • Perform observation-based screening and collecting patient information in collaboration with licensed personnel.
  • Appropriately documents Vitals and findings in EHR.
  • Preforms Point-of-Care Testing.
  • Employs effective communication skills relating to patients, staff and visitors.
  • Maintains a safe and therapeutic environment by keeping assigned area clean and in an orderly condition.
  • Restocks supply cabinets in administrative and clinical areas.
  • Assist licensed staff with medication administration in compliance with national/local directives and policies.
  • Performing related duties as required.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Monday-Friday, 0800-1630
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician - Outpatient/PD12968A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • Physical Requirements: The work requires a level of physical fitness that allows for standing for extended periods, heavy lifting to position patients, and manual dexterity to perform clinical procedures. The work will require recurrent bending, lifting, stooping, standing, squatting, stretching, sitting and walking.
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/22/2025.

Individual Occupational Requirement:

Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

OR, FOR GS-5 ONLY: Education and Training: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.

Specialized Experience is required in addition to the Individual Occupational Requirement

You may qualify based on your experience and/or education as described below:

GS-5 Specialized Experience: In addition to meeting the basic requirements, you must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience includes (but is not limited to: Assists licensed staff with patient care activities, including basic interventions and procedures, under close supervision. Observes and reports physical and emotional reactions to treatments using proper medical terminology. Utilizes electronic medical record systems (e.g., VistA or CPRS) to retrieve reports and document basic patient care. Monitors diagnostic signs (e.g., vital signs, skin color, and consciousness) and reports abnormalities to licensed staff. Supports medication preparation and administration under supervision. Assists with basic advanced care tasks (e.g., aseptic techniques and catheterization) and collects patient samples as directed. Provides clerical and communication support, including answering call lights and relaying requests. Demonstrates foundational computer skills and effective communication with diverse individuals.

OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation.

OR,

Combination: Applicants may also combine education and experience to qualify at this level. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience.

GS-6 Specialized Experience: In addition to meeting the basic requirements, you must have one year of specialized experience equivalent to at least the next lower grade GS-05. You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performing both clerical and clinical duties in a medical/healthcare environment; answering and directing phone calls; scheduling appointments; documenting medical records; taking and recording vital signs; and collecting and labeling specimens.

GS-7 Specialized Experience: In addition to meeting the basic requirements, you must have one year of specialized experience equivalent to at least the next lower grade GS-06. Specialized experience includes but is not limited to: assisting licensed staff in the care of a variety of patients with complex medical, surgical, and/or mental health conditions, assisting with specialized procedures and interventions, and potentially life-threatening situations; possessing knowledge to recognizing life threatening situations and act to correct these emergent situations using established national/local protocols and policies as well as from training and competency in cardiopulmonary resuscitation (BLS) and the use of automatic external defibrillator (AED); observing patient's status and keeping licensed clinic staff informed of patient's condition and any changes in status.

You will be rated on the following Competencies for this position:
  • Listening
  • Problem Solving
  • Technical Competence


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Preferred Experience: Ability to lift 50 pound weight, a lot of walking, flexibility and good communication skills. Prefer one year of direct patient care, will provide training.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

"Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act."

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position:

  • Listening
  • Problem Solving
  • Technical Competence


Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

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