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CATERING MANAGER NF-03 RFT (ALL SOURCES)

Department of the Navy
U.S. Marine Corps
IWAKUNI MCCS
This job announcement has closed

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Overview

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Reviewing applications
Open & closing dates
04/07/2025 to 04/21/2025
Salary
$20 to - $22.65 per hour
Pay scale & grade
NF 03
Location
1 vacancy in the following location:
Iwakuni, Japan
1 vacancy
Telework eligible
No
Travel Required
25% or less - Varies
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
NA
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Announcement number
72426
Control number
835114500

This job is open to

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Clarification from the agency

Open to Public

Duties

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Plans special catering events such as command functions, cultural events, balls, air shows etc.  Meets with clients and discusses requirements such as date, number of guests, occasion, and explains services offered, i.e., room, decorations, menu, entertainment, etc.  Make recommendations, if needed. Costs functions, prepares contracts, signs and obtains clients signature and deposits, if required.  Coordinates food and beverage needs with appropriate club personnel.  Arranges required supplies, decorations, equipment, and personnel.  Maintains private party book and/or contract file.  Follows-up with client evaluation of services rendered. Promotes catering program marketing plan.  May prepare private party brochures and advertising material.  Assists with establishing catering prices.  Supervises catering event personnel. 

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.  

Adheres to safety regulations and standards.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.  

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.
 

Requirements

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Conditions of employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

1.    Three years of experience that demonstrates knowledge of standardized mess/club or comparable food service and beverage practices, procedures, and pricing.
2.    An ability to coordinate with various workstations to satisfy customer catering and party requirements.
3.    Skills to assist customers in planning delivery of services. 
4.    Ability to supervise. 
5.    Ability to prepare reports and complete simple contractual arrangements. 
6.    Proficient knowledge of cash handling procedures and sales operation in club or related environment.
7.    Knowledge of Microsoft Office software and applications including Microsoft Word, Excel, Access, and PowerPoint.
8.    Ability to prepare contractual agreements. Knowledge of Caterease Software desired.
9.    Ability to supervise and provide work directions to subordinate employees and resolve problems or disputes within the activity.
10.    Ability to communicate effectively both verbally and in writing with customers, using proper tact, diplomacy and professional customer service.
11.    Must be able to accommodate flexible work schedule to include weekends, holidays, and nighttime.
12.    Must be able to perform prolonged standing, walking, reaching, lifting, and carrying objects up to 45lbs independently and objects over 45lbs with assistance.


This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal work-force.

Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum.
 

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

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