The Administrative Office of the U.S. Courts, Cloud Hosting and Networks Office, Infrastructure Engineering Division is seeking an experienced Information Technology Specialist (Network Engineer) to join its team. CHNO's IT services portfolio includes cloud hosting services (private and public), network operations services, and related support services.

The IT Specialist (Network) is responsible for supporting network planning, network architecture design, and engineering. This generalist role partners closely with the Chief Operating Officer office chiefs, division chiefs, branch chiefs, and team members to empower the Judiciary by providing national information technology services to the Judiciary. The incumbent will support several Department of Technology Services programs, including local area network (LAN) health services, national wireless services, court moves, and LAN segmentation.

The duties of this position include, but are not limited to:

1. Leading teams to produce network architecture artifacts depicting communication architectures, topologies, hardware, software, and transmission and signaling links and protocols.
2. Executing procedures and coordinating corrective action to optimize network performance.
3. Participating and leading efforts to design, install, and troubleshoot network systems, including wireless, to meet the functional objectives of the organization.
4. Performing activities to configure and maintain physical/logical network components.
5. Performing service management actions supporting capacity and resource planning, assessing network risks, and developing contingency plans.
6. Supporting the development, creation, and maintenance of current network device configurations, circuit information, and operations network diagrams for network infrastructure, including developing database requirements and establishing data file backups.
7. Developing processes to inventory all data network equipment and perform periodic inventory audits and reviews to ensure switches, routers, and other applicable devices and applications are property configured, used, and maintained.
8. Performing detailed router scripting and filtering to manage network traffic.
9. Mentoring new team members to ensure a smooth transition from the learning environment to the daily production environment and potentially providing formal training.
10. Developing job aides and other tools to assist engineers in improving overall quality of service.

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following:

• Network infrastructure and hardware.
• Infrastructure devices, including switches, routers, wireless access points, controllers, and firewalls.
• Designing, monitoring, and repairing local area networks and wide area networks.

• Familiarity with the federal Judiciary and AO policies.
• Experience in IT service management and cloud hosting network concepts.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.