This position is assigned to the (MWR) Recreational Lodging program; Fleet Readiness (N92); (CNIC); Naval Weapons Station Cheatham Annex. MWR Recreational Lodging offers accommodations to include Recreational Vehicle (RV) Parks, Vacation Rentals (Cottages, cabins, singles houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts) and Campgrounds. The purpose of this position is to lead daily housekeeping and custodial operations for the Recreational Lodging program.
This position is assigned to the (MWR) Recreational Lodging program; Fleet Readiness (N92); (CNIC); Naval Weapons Station Cheatham Annex. MWR Recreational Lodging offers accommodations to include Recreational Vehicle (RV) Parks, Vacation Rentals (Cottages, cabins, singles houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts) and Campgrounds. The purpose of this position is to lead daily housekeeping and custodial operations for the Recreational Lodging program.
Please see the "Who May Apply" section under the Qualifications section.
Upon check out, cleans, sanitizes and deodorizes bathrooms (sinks, tubs, showers, floors, toilets, etc) ensuring that lavatories are properly restocked with all appropriate amenities. Sweeps, dry mops and cleans floors using brooms, mops and commercial vacuum cleaner, cleans windows, sills, walls, woodwork and mirrors. Replaces all bed linens, trash liners, towels, amenities, changes light bulbs as needed and makes beds. Cleans appliances, defrosts refrigerator, cleans, waxes/polishes furniture to ensure cabin/suite is ready for next occupant.
Washes, dries, sorts, folds and stores linens. Inventories linen removed along with clean linen issued. Prepares linen report and turns into supervisor, ensuring any linen missing is reported. Completes cabin/suite status report providing status of all cabins/suites (vacant and ready, check-out, occupied, etc.) and turns in report at the end of each day.
Informs the supervisor immediately of all discrepancies, equipment malfunctions, damages, customer complaints, maintenance issues, missing items (e.g. TV, VCR, clock radio, pots, lamps, dishware, etc) or valuables left by guests. Properly bags and tags all "lost and found" items with cabin number the item was found in and gives bag to supervisor. Consistently monitors assigned areas for problems: e.g. unusual activity, illegal substances in cabins/suites, unauthorized pets, evidence of smoking in buildings.
Leads the work of all assigned Custodial Worker, NA-3566-02. Directs work, answers questions, changes priorities to meeting emergent needs and provides on-the-job training. Ensures workers have necessary supplies and equipment. Reports all discrepancies, supply needs and personnel issues to the supervisor for resolution.
Performs other related duties as assigned to meet mission requirements.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
This position does not have a positive education requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on April 20, 2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12721730
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.