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The Special Program Investigator works within the Organizational Support Section (AIR-843). This Section manages the Federal Aviation Administrative (FAA) Hotline and Suspected Unapproved Parts (SUPs) programs for the Aircraft Certification Service (AIR). This position is responsible for managing, executing, and tracking all activities associated with both programs, as well as communicating with the appropriate FAA office(s) for coordination, follow-up, and completion of reports.
04/02/2025 to 04/22/2025
$94,544 - $146,571 per year
Salary does not include locality payment. Locality will be based on duty location. See additional information for duty station locations.
FV J
2 vacancies in the following location:
Yes—Situational telework may be permitted in accordance with agency policy.
50% or less - The job may require up to 50% travel.
No
Temporary - Two-Years
Full-time
Excepted
No
No
No
Yes - The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Yes - This position is represented by NATCA: Regional AIR - ACE ANM ANE ASW.
ASW-AIR-25-MS184-94776
834548600
Open to current permanent employees AIR Wide to include AMA-200
Serves as a lead investigator responsible for duties in one or more assigned program areas (i.e., FAA Administrator and Aviation Safety Hotlines, Whistleblowers, and SUPs). The incumbent is responsible for the planning, evaluation, and administration of critical and complex aviation safety analysis and evaluation for these programs, which are designed to identify and address risks. The incumbent conducts interviews, research internal and external records, gather evidence, follow leads, clearly articulate findings, prepare reports and documents, and work under tight deadlines. Applies knowledge of FAA regulations and policies, and interacts with personnel in various FAA offices and companies. In this capacity, communicates and resolves conflict and difficult situations tactfully.
For these program areas, the incumbent plans, conducts, monitors, and leads complex, comprehensive investigations, inspections, and evaluations related to companies for which the FAA has regulatory and oversight responsibilities. The incumbent researches, reviews, and analyzes information obtained during the investigative process to evaluate if allegations are substantiated and prepares an investigation report, as well as assists in any follow-up activities and/or status reports. Work activities may be extremely fluid and subject to rapid and frequent change. The incumbent will manage assigned FAA programs and deadlines, perform assessments, document analysis, and work with AIR Branch personnel and appropriate oversight offices to plan investigations, determine compliance with regulatory requirements, and identify any violations to FAA standards, orders, or regulations. The incumbent will help evaluate and conduct an analysis of the associated program data to identify trends or risks and assess system performance. This includes developing and analyzing metrics associated with the programs, relative to the FAA. Based on this analysis, the incumbent makes recommendations to management as appropriate.
The incumbent reviews new or proposed laws, regulations, policies, rulings, etc. to identify any impacts on the management of assigned programs and projects involving investigations, inspections, analysis, and enforcement activities. Based on the identified impacts, the incumbent may recommend alternatives, changes, revisions, etc. to assigned program processes, policies and regulations to eliminate program risks and improve the efficiency and effectiveness of the program’s performance.
Demonstrates flexibility and leadership in the performance of work activities, which encourage cooperation and joint efforts of stakeholders. Establishes and maintains appropriate liaison with the FAA, aviation industry, government officials, and law enforcement agencies essential to the program's effectiveness. Explores alternatives when resolving issues, identifies program improvement opportunities to include evaluating feedback, and uses tact and diplomacy when communicating solutions. The incumbent works collaboratively with line of business personnel to educate those asked to assist with the investigative process. Additionally, the incumbent will serve as a mentor to guide, train, and transition program duties to the new special program investigators joining the section.
The incumbent exercises a high degree of personal initiative in the accomplishment of assigned duties within the established guidance and policies, and receives direction related to the program goals and objectives from the section manager. The incumbent is independently responsible and accountable for planning, managing, implementing, evaluating, and coordinating work necessary to meet program goals and objectives.
Performs other duties as assigned.
Specialized Experience: To qualify for this position, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to the FV-I, FG/GS-13 level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled.
At least one year of specialized experience includes:
* Experience researching records and gathering/analyzing information.
* Experience preparing reports and documents and working under tight deadlines.
* Experience evaluating and determining compliance with applicable standards, regulations, and policies, and taking necessary action.
* Experience interacting with different levels of organizational representatives in a variety of organizations.
Qualification requirements must be met by the closing date of this vacancy announcement.
Knowledge, Skill, and Ability (KSAs): As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.
Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Education not applicable.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
These positions are located in AIR-843, Business Operations (SO) Section. However, this vacancy announcement may be used to fill future vacancies in any of the other AIR Division Offices or Duty Stations. Duty station will determine locality pay.
· Anchorage, AK – 32.36%
· Scottsdale, AZ – 22.45%
· Lakewood, CA – 36.47%
· Enfield, CT – 32.58%
· Denver, CO – 30.52%
· Washington, DC – 33.94%
· Orlando, FL – 17.06%
· Hapeville, GA - 23.79%
· Des Plaines, IL – 30.86%
· Wichita, KS – 17.06%
· Burlington, MA – 32.58%
· Belleville, MI – 29.12%
· Minneapolis, MN – 27.62%
· Kansas City, MO - 18.97%
· Greensboro, NC – 17.06%
· Saddle Brook, NJ – 37.95%
· Farmingdale, NY – 37.95%
· East Farmingdale, NY – 37.95%
· Jamaica, NY – 37.95%
· Westbury, NY – 37.95%
· North Olmsted, OH – 22.23%
· Vandalia, OH –21.93%
· Bethany, OK – 17.06%
· Oklahoma City, OK – 17.06%
· New Cumberland, PA –19.43%
· Fairview Township, PA –33.94%
· North Charleston, SC – 17.06%
· Fort Worth, TX – 27.26%
· San Antonio, TX – 18.78%
· Des Moines, WA –31.57%
Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained. Subject to a 5-year period reinvestigation.
Temporary Assignment Not-to-Exceed (2) Years. The temporary assignment may be extended, terminated at any time, or may become permanent at a later date without further competition.
Interview Statement: The Agency may choose to interview some, all, or none of the candidates on the list.
Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Links to Important Information: Locality Pay, COLA
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
In addition to the online resume, supplemental documentation can also be faxed to (817) 222-5852 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages. We cannot guarantee timely receipt or assume responsibility for the quality or legibility of any faxed documents. Regardless of the method of delivery, all supporting documentation MUST be received in the servicing Human Resources Office prior to the closing date of the announcement.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/834548600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.