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The Senior Social Worker for the Post-9/11 Military2VA Case Management Program (M2VA CM) is a case manager who provides comprehensive social work and case management services to a specialized population of transitioning service members, Post-9/11 era Veterans and their families. The incumbent will also serve as a leader within the facility, providing ongoing consultation, guidance, and direction to inter-professional staff.
03/26/2025 to 04/09/2025
$97,744 - $127,073 per year
GS 12
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
25% or less - You may be expected to travel for this position.
No
Permanent
Full-time
Excepted
None
No
No
CBSU-12686291-25-SM
834265200
Open to all current, permanent VISN 19 Veterans Affairs employees only.
Duties and skills needed to be successful in this position include, but are not limited to:
A. Administrative
The Post-9/11 M2VA CM Senior Social Worker will track and monitor transitioning service members and Post- 9/11 era Veterans using the Care Management Tracking and Reporting Application (CMTRA) and ensure they are assigned to a case manager in CMTRA. The incumbent will make initial and follow up case management contacts with transitioning service members and Post-9/11 era Veterans in accordance with the established timeframe guidelines. Finally, they will facilitate the proper transfer of service members and Veterans from one VA health care facility to another VA health care facility through CMTRA.
B. Program Evaluation
In concurrence with their supervisor, the Post-9/11 M2VA CM Senior Social Worker engages in strategic planning and evaluation of the facility Post-9/11 M2VA CM Program to ensure continual quality improvement and excellence in the facilitation of health care services, case management and customer service. The incumbent develops and implements methods for measuring effectiveness of practice and services within the Post-9/11 M2VA CM Program, utilizing outcome evaluations to improve services. The Post-9/11 M2VA CM Senior Social Worker demonstrates the ability to design changes based on empirical findings.
C. Leadership and Consultation
The Post-9/11 M2VA CM Senior Social Worker expands clinical knowledge regarding reintegration issues of the transitioning service member and Post-9/11 era Veteran, provides ongoing specialized consultation, guidance and mentoring to colleagues, social work students, residents, interns, fellows from other disciplines and other facility staff regarding the unique psychosocial needs of Post-9/11 era transitioning service members and Veterans, rendering professional opinions based on experience and expertise. They role model effective social work practice skills, teach and provide orientation to less experienced social workers, develop innovations in practice interventions, and offer education in the form of in-service trainings and/or continuing education programs for assigned social work staff. The incumbent will participate in staff development activities to include serving on committees, work groups, and task forces at the facility, VISN and national level, or in the community as deemed appropriate by the supervisor, Social Work Executive or Chief of Social Work Services.
D. Psychosocial Assessments
The Post-9/11 M2VA CM Senior Social Worker performs the following:
1. Interviews transitioning service members and Post-9/11 era Veterans, and their family members/significant others when applicable, to establish facts about their presenting problems and potential causes, and the
impact of such problems as it relates to their functioning and health as part of a comprehensive psychosocial assessment.
2. Reviews all data, subjective and objective, and makes a clinical assessment, identifying needs and strengths.
3. Effectively demonstrates professional, advanced clinical training, insight and experience to interpret data and to identify viable treatment options.
4. Assesses high risk factors, acuity and need for services.
E. Psychosocial Intervention
The Post-9/11 M2VA CM Senior Social Worker will provide specialized case management interventions to address complex physical and mental illness, and may provide individual, group, and family psychotherapy as clinically indicated, to meet the unique needs of Post-9/11 era Veterans diagnosed with serious conditions to include, but not limited to, polytrauma injuries, TBI, visual impairments, PTSD, substance use disorders and other serious conditions and/or psychosocial problems impacting daily functioning. The incumbent develops psychosocial treatment plans with input from the members of the Interdisciplinary Care Management Review Team (IDCRMT), making sure to include Veteran-centric treatment goals.
F. Coordination of Care
The Post-9/11 M2VA CM Senior Social Worker is responsible for screening, consultation, securing authorizations, and admission of eligible transitioning service members and Post-9/11 era Veterans to the VA Health Care System (VAHCS). They make appropriate referrals in accordance with treatment needs, identifying community resources within the VAHCS service area such as private rehabilitation centers, independent living centers, transitional housing programs and day
treatment programs. The Post-9/11 M2VA CM Senior Social Worker acts as a liaison and is required to collaborate not only with the Veteran but also family, significant others, VHA Federal Recovery Coordinators, DoD providers/service coordinators, military case managers, TRICARE care managers, community agencies and other staff as needed to effectively coordinate and manage care.
Work Schedule: Monday-Friday 7:30AM - 4:00PM.
Telework: Ad-hoc.
Virtual: This is not a virtual position.
Functional Statement #: 58473-O.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/09/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12686291.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/834265200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.