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This position is located in the Division of Consumer and Business Education (DCBE), within the Bureau of Consumer Protection (BCP), Federal Trade Commission (FTC). DCBE is a dynamic communications shop, responsible for developing and marketing plain language educational materials to help consumers know their rights in the marketplace, and to help businesses comply with the FTC laws and regulations.
Learn more about this agency11/27/2024 to 12/10/2024
$163,964 - $191,900 per year
GS 15
No
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Competitive
15
Yes
No
Yes
MP-12612873-25-BCP-DCBE
821307900
Current or former competitive service federal employees.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Current members, those who want to join or transitioning military members.
Certain current or former term or temporary federal employees of a land or base management agency.
Native Americans or Alaskan Natives with a tribal affiliation.
Current Federal employees; former Federal employees with reinstatement eligibility; well qualified displaced and surplus Federal employees in the local commuting area; individuals eligible for special hiring authorities and veterans who are eligible for special hiring authorities.
The Program Manager (Design and Print) coordinates the work of DCBE's three visual information specialists and one of DCBE's consumer education specialists to plan, budget for, and carry out the design and print program. The Program Manager also serves as an advisor to the management and staff of various organizations within the FTC on all matters related to DCBE's graphic design and print program, oversees the coordination of these activities with external organizations, and represents the Division in Agency and public forums. Works with senior Bureau management to develop and implement the strategy and operational plans for the design and print program.
In addition, the Program Manager:
* Manages and has complete oversight for the design and print program, which has a combined annual budget of nearly $2 million. Oversees the work of the consumer education specialist that also serves as the Division COR to manage contractors and contracts, which are an integral part of the design and print program. These activities include overseeing inter-agency agreements with GSA's Government Publishing Office (GPO), performing site inspections, engaging as needed with GPO printers and their distribution facility in Pueblo, Colorado, and making recommendations to streamline and improve processes and the program.
* Ensures major management performance objectives are being met, including meeting Government Performance and Results Act (GPRA) measures related to print and distribution; ensuring operations are within budget and comply with division and agency policy; are economical, effective, and efficient; and providing timely, relevant reports that meet internal and external reporting requirements.
* Plans, organizes, reports, and makes decisions related to achieving agency, bureau, and division graphic design and print objectives.
* Manages performance measurement systems and related reporting for accounting, efficiency, and effectiveness. Develops and implements short- and long-term plans and related budgets, systems, policies, and procedures for the design and print program.
* Provides timely and relevant internal and external reports to the appropriate levels of management. These reports provide accountability to demonstrate the achievement of performance objectives.
* Serves as the central division contact for communicating and coordinating with internal and external organizations on graphic design and print program issues (e.g., the U.S. General Services Administration, the Government Publishing Office, many state Attorneys General, and the Commission, including the Bureaus of Consumer Protection and of Competition, the Office of the Executive Director, including FMO, OCASO, and OCIO; the Office of Policy Planning, the Office of Congressional Relations, and the Office of International Affairs). Works to establish and maintain effective working relationships with members of these organizations, among others.
* Oversees the team's use of the print database to gather information regarding print publication and distribution matters and produce reports for management, GPRA, Congress, and other purposes.
* Supervises the work of three visual information specialists and one of the division's consumer education specialists. Plans work to be accomplished by the team, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to team members based on priorities, selective consideration of the difficulty of the requirements, and capabilities of employees. Evaluates the work performance of team members. Advises, counsels, and instructs team members on both work and administrative matters. Interviews candidates for positions on the team; recommends appointment, promotions, or reassignment. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level manager. Effects minor disciplinary measures, such as warnings or reprimands, recommending other action in more serious cases. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Finds ways to improve production or increase the quality of the work directed; and develops performance standards.
Additionally, the incumbent collaborates with division management to develop plans for national campaigns, ensuring that the design and print program resources can cover desired print collateral in all the requested languages, and ensuring that the messaging in graphic designs adheres to division policy.
There is no education requirement for this position or substitution of education for specialized experience at this grade level.
Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility criteria; (2) be rated well-qualified for the position with a score of 87 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.
For more information visit: ICTAP/CTAP
Non-competitive Appointment Authorities:
For more information on non-competitive appointment authority eligibility requirements:
- Persons with Disabilities-Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are found qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Performance Appraisals: In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals. Applicants must have a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement. Applicants may provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant may provide a written explanation as to why.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Knowledge of planning and programming in order to create and apply experimental theories to problems not susceptible to treatment by accepted methods in accordance with broad agency program policies and objectives.
Skill and experience managing the print production process from start to finish.
Knowledge of the principles and practices of budget administration and analysis; including preparing, justifying, reporting on, and executing the budget; and the relationships among program, budget, accounting, and reporting systems.
Knowledge of management and administrative support functions, such as Federal human resource policies and procedures, Federal acquisition regulations, Federal budgetary and fiscal management procedures, and information management systems and operations in order to develop administrative program plans, manage all the administrative functions, and execute activities.
Skill in oral and written communication.
Ability to manage develop overall goals and objectives for the design and print program.
Acquisition Strategy, Budget Administration, Oral Communication, Planning and Evaluating, Problem Solving, Project Management, and Writing
To apply for this position, you must submit a complete application package which includes:
1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- Most recent Performance Appraisal, if applicable
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
- Schedule A- In order to receive consideration under the Schedule A authority, you must provide a certification of job readiness printed on a medical professional's letterhead and signed. For more information, please visit USAJOBS Individuals with Disabilities (https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/)
FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/821307900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Federal Trade Commission (FTC) is a bipartisan Federal agency with a unique dual mission to protect consumers and promote competition. For one hundred years, our collegial and consensus-driven agency has championed the interests of American consumers. We challenge anti-competitive mergers and business practices, and ensure that the market works according to consumer preferences. If you would like to become a part of an innovative, dynamic, team dedicated to advancing consumer interests while encouraging innovation and competition in our dynamic economy, then consider joining the FTC team! To learn more information about the FTC please visit About FTC.
