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Incumbent serves as an IT Specialist for the En Route & Oceanic 2nd Level Engineering Group.
Learn more about this agency11/19/2024 to 12/02/2024
$80,481 - $124,753 per year
Salary includes a locality increase of 28.55%.
FV H
1 vacancy in the following location:
Yes—as determined by the agency policy.
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
No
Permanent
Full-time
Excepted
NA
No
No
Yes - The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. See https://www.faa.gov/jobs/workinghere/financial-disclosure-requirements.
Yes - This position is represented by AFGE 200: OPS Support AT Tech Center.
ACT-ATO-25-AJM2513-93325
819642000
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
Open to all US Citizens.
The incumbent is responsible for providing technical assistance and guidance from the William J. Hughes Technical Center to En Route, Oceanic, and Decision Support field facilities. This technical assistance involves support to the resolution of site issues or problems, the installation of system modifications, and site restoration activities as required. This position is critical to ensuring the safe and efficient operation of the National Airspace System (NAS). As such, incumbent participates with a team of technical representatives in the development, enhancement, planning, conducting, documenting and maintenance of various Air Traffic systems under Second Level Engineering's purview.
These activities may include providing technical assistance to field personnel for the resolution of system issues including support to NAS monitoring and the Second Level Engineering Help Desk. The principal duties in this area are to provide System Administration support to various Air Traffic support systems laboratories located at William J. Hughes Technical Center and field facilities spread across the country. Duties will include designing, installing, troubleshooting, maintaining, and providing innovative solutions for modernizing engineering systems to support the National Airspace System. In addition, the incumbent is responsible to ensure timely correction of the immediate problem(s) and to take steps necessary to avoid future occurrences. This requires that the incumbent coordinates activities with system engineers, system leads, and data systems personnel and ensures the logging of issues in the appropriate issue tracking data bases. The incumbent is also required to ensure issue information is communicated proper1y to all appropriate parties including headquarters, region, and upper management as required.
Technical duties for this position include review and validation of system documentation to provide technical feedback to ensure the accuracy and usability of all information. Working with cyber security team to analyze and update security data calls, user account administration, data backup and recovery, supporting security audits and scans, operating system updates, system and network monitoring, security patching, installing software and hardware, disaster recovery planning, troubleshooting issues and outages, basic network switching and routing, configuration management and keeping technical leads posted with daily/weekly activities.
Incumbent will perform a mixture of routine and varying assignments under the limited direction of a manager, team leader, or more experienced technical specialist. Acts as an individual contributor and/or member of a team. Travel to sites as required for troubleshooting and resolution of site issues may be required. Applies experience and detailed technical knowledge applicable to his/her discipline to plan and accomplish assignments. Typical assignments may include system administration; collecting, recording and analyzing data/information; identifying problems; performing troubleshooting and investigation; and initiating compliance and enforcement actions.
To view the complete qualification standard, applicants should reference – U.S. Office of Personnel Group Coverage Qualification Standard for Information Technology (IT) Management Series, 2210 (Alternative A):
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-G, FG/GS-5-9. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized Experience is: Experience providing technical assistance and system administration support in the resolution of issues in support of a large IT enterprise system.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of this vacancy announcement.
Interviews: Some, all or none of the applicants may be interviewed.
You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.
Selection may be made from this announcement or from: ACT-ATO-25-AJM2513-92993
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
Leave Enhancement: FAA organizations may offer enhanced annual leave accrual to newly appointed or reappointed employees. In order to receive consideration for such a benefit, applicants' prior non-Federal service or active duty uniformed service must directly relate to the duties of the position to which appointed. Granting enhanced annual leave is at the sole discretion of the hiring organization, and granting such benefit is not an entitlement nor guaranteed to any newly hired employee.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Links to Important Information: Locality Pay, COLA
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to jennifer.a.lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819642000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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