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This position is located in the Office of Ombudsman, Dallas, TX Regional Office of the Federal Deposit Insurance Corporation and provides support as a liaison to FDIC and regulated financial institutions to influence systemic change to improve operations and customer service and encourage the use of effective conflict management practices.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Learn more about this agency11/15/2024 to 11/29/2024
$171,766 - $252,500 per year
CG 15
No
Yes—TELEWORK OPTIONS ARE SUBJECT TO CHANGE.
75% or less - Frequent travel may be required.
Yes—Relocation benefits may be provided in accordance with FDIC policy.
Permanent
Full-time
Competitive
15
No
No
Yes
2024-OO-888
819255800
This position is open to current FDIC permanent employees with competitive status eligibility.
Completion of Confidential Financial Disclosure may be required.
Minimum Background Investigation (MBI) required.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the GS/CG-14 grade level or above in the Federal service. Specialized experience is defined as working in a banking regulatory environment analyzing and processing examination reports of insured financial institutions reviewing policies, rules and regulations to ensure fair treatment of institutions throughout the examination and regulatory processes; and coordinating the analysis of operating programs related to the banking industry to identify patterns and systematic problems and developing procedural and/or policy changes to resolve complaints and disputes made against insured depository institutions.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
There is no substitution of education for the experience for this position.
Selectee(s) for this position will be required to report to their duty station office two days per week.
If selected, you may be required to serve a probationary period.
Salary reflects a pay cap for this position of 252,500.
To read about your rights and responsibilities as an applicant for Federal employment, click here.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.
Top ranked candidates will be referred to the selecting official for further review and consideration.
The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or point of contact listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional Application Information” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation’s Human Resources Staffing Policy and Accountability team at HRPolicyTeam@fdic.gov
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819255800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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