This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/814205400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This position is located in the Civil Rights Division's (Division) Complaint Adjudication Office. The CAO is responsible for issuing final agency decisions (FAD) for the Department of Justice (Department) in administrative cases. The Program Support Assistants are the only professional administrative support staff (PASS) in the CAO, and play a significant role in ensuring that the duties of the CAO are discharged properly.
Learn more about this agency10/16/2024 to 10/25/2024
$61,933 - $80,510 per year
GS 8
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
8
No
Yes
No
25-RDH-CAO-12574131 DEU
814205400
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
United States Citizens or National
As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
The incumbent will serve as a Program Support Assistant. Duties include, but are not limited to:
This position does not have an education qualification requirement.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. To be well qualified, you must satisfy all qualification requirements and rate equivalent to the Highly Qualified or better category using established category rating criteria. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
Schedule A: The Civil Rights Division welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. The Civil Rights Division also encourages eligible Schedule A applicants to submit their resumes directly to Diane Turner by email to Diane.M.Turner@usdoj.gov.
DOJ EEO Statement/Policy: https://www.justice.gov/jmd/page/file/1394116/download
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
The Division's telework policy requires employees to be in the office at least four (4) days per pay period, or as required by the Division's policy.
This position is in the bargaining unit: JMD American Federation of State County and Municipal Employees (AFSCME) Local 3097.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Once the announcement closes, a review of your resume and supporting documentation will be conducted by the HR Specialist and or Subject-Matter-Expert (SME). This information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. If a determination is made that you have inflated your responses when compared to your application materials, you may be deemed ineligible, or your score may be adjusted to more accurately reflect your skills and abilities.
If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies:
Accountability, Attention to Detail, Clerical, Customer Service, Customer Service (Clerical/Technical), Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Interpersonal Skills, Learning, Manages and Organizes Information, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork, and Writing
We recommend that you preview the online questions for this announcement before you start the application process. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/12574131
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Please Note: Additional candidates may be selected if more positions become available in the Division within 90 days after the HR office issues the selection certificate.
The following documents are required for your application to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in mail service, your system failure or downtime, etc. Encrypted and digitally signed documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. For additional information on uploading documents in USAJobs, please refer to this link: https://www.usajobs.gov/Help/how-to/account/documents/upload/.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 10/25/2024 to receive consideration. The application process is as follows:
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application. Click here to learn more about checking your application status, or see what each application status means.
After a review of your complete application package you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. If a tentative job offer is made, we will conduct a suitability/security background investigation.
We strive to extend a final offer of employment within 90 days from the close of this announcement. Additional selections may be made from this announcement if openings in other offices occur within 90 days.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/814205400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Are you interested in a rewarding and challenging career? Join the U.S. Department of Justice!
The Civil Rights Division (Division) of the Department of Justice, created by the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all Americans, particularly some of the most vulnerable members of our society. The Division enforces federal statutes prohibiting discrimination on the basis of race, color, sex (including pregnancy, sexual orientation, and gender identity), disability, religion, familial status, national origin, and citizenship status.
The Complaint Adjudication Office (CAO) renders final decisions for the Department of Justice on complaints of employment discrimination filed by Department employees and applicants to the Department for employment, pursuant to regulations and rules set forth by the Equal Employment Opportunity Commission and the Department of Justice.