This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/821420700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The incumbent will serve as a Business Process Manager located in the Office of Aviation Safety (OAS), National Transportation Safety Board (NTSB) and will serve as a focal point for providing a wide range of data analysis and process re-engineering services to all levels of OAS management and staff. Incumbent collects, organizes, analyzes, and disseminates information to management to ensure effective evaluation of processes and resulting operational performance outcomes.
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Overview
- Reviewing applications
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Open & closing dates
11/27/2024 to 12/12/2024
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Salary
$163,964 - $191,900 per year
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Pay scale & grade
GS 15
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You will be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
15
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Financial disclosure
<a href="https://help.usajobs.gov/working-in-government/fair-and-transparent/financial-disclosure" target="_blank">No</a>
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Bargaining unit status
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Announcement number
AS-12612084-25-KAT
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Control number
821420700
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This job is open to
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Federal employees - Competitive service
Current or former competitive service federal employees.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
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Individuals with disabilities
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Military spouses
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Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
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Peace Corps & AmeriCorps Vista
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Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
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Land and base management
Certain current or former term or temporary federal employees of a land or base management agency.
Clarification from the agency
Status Candidates (Merit Promotion and VEOA Eligibles).
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Duties
IDEAL CANDIDATE STATEMENT: The ideal candidate will have knowledge and experience applying Lean/Six Sigma principles (or other process improvement methodologies) to achieve and improve operational performance through the design, implementation, execution, and control of the Office of Aviation Safety (OAS) processes.
As a Business Process Manager, GS-0343-15, you will perform the following major duties:
- Serve as a focal point for providing a wide range of data analysis and process re-engineering services to all levels of OAS management and staff.
- Work with the Director in developing strategic plans for the implementation of short-term and long-term objectives for the office and is responsible for the documentation of measurements for agency-wide reporting requirements.
- Lead business process discovery for the OAS, evaluating processes throughout the organization and their integration.
- Utilize expert knowledge of civil aviation accident investigations to guide the analysis and redesign of processes, including the use of advanced methods involving statistical data analysis.
- Develop complex business cases and impact analyses to ensure buy-in with internal and external stakeholders.
- Work with the Office Director and Deputies to identify key performance indicators (KPIs) and measures needed to evaluate the capability of existing processes and the effectiveness of process and programmatic changes and improvements.
- Review and evaluate office written work products to ensure they are logical, well-organized, and understandable.
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Requirements
Conditions of Employment
- U.S. Citizenship.
- Males born after 12/31/59 must be registered for Selective Service.
- Resume and supporting documents (see "How to Apply" section.).
- Suitability for Federal employment.
- Financial Interest in transportation enterprises will be evaluated on a case-by-case-basis.
- Bargaining Unit Position: YES - Bargaining unit represented by NTSB-AFGE Local 2211.
- Direct Deposit is required.
- A probationary period may be required.
- Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement. Only experience and education obtained by the closing date of this announcement will be considered.
- You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
- THIS POSITION IS NOT ELIGIBLE FOR REMOTE TELEWORK.
- Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.
Qualifications
GS 15 GRADE LEVEL:
You MUST have one year of specialized experience equivalent to at least the GS-14 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as:1) Expert practical experience and knowledge of civil aviation accident investigation processes. 2) Use of advanced methods involving statistical data analysis, designed experiments, (such as Lean/Six Sigma or other process improvement methodologies) to determine policies, practices, procedures, training, measures, and communication strategies. 3) Proficiency in the use of data visualization software (i.e. Power BI and Tableau) or similar data tools.
For more information see link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/management-and-program-analysis-series-0343/
NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.
You MUST have one year of specialized experience equivalent to at least the GS-14 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as:1) Expert practical experience and knowledge of civil aviation accident investigation processes. 2) Use of advanced methods involving statistical data analysis, designed experiments, (such as Lean/Six Sigma or other process improvement methodologies) to determine policies, practices, procedures, training, measures, and communication strategies. 3) Proficiency in the use of data visualization software (i.e. Power BI and Tableau) or similar data tools.
For more information see link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/management-and-program-analysis-series-0343/
NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.
Education
There is no education substitution at this grade level.
Additional information
- The National Transportation Safety Board (NTSB) offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays and various benefits as well as work life amenities such as alternate work schedules, telework, flextime, fitness and transit benefits.
- Moving expenses associated with permanent change of station (PCS) ARE NOT authorized for this position.
- NTSB may authorize Recruitment Incentives currently offered by the Federal Government for highly qualified candidates who possess unique skills and abilities.
- If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment.
- Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. For more information on VEOA please visit https://www.fedshirevets.gov/job-seekers/special-hiring-authorities/#veoa
- Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements identified below please visit https://www.fedshirevets.gov/job-seekers/special-hiring-authorities/
- - Persons with Disabilities-Schedule A
- - Special Hiring Authorities for Veterans
- - Special Hiring Authority for Certain Military Spouses
- - Other Special Appointment Authorities
- CTAP and CTAP Eligibles: CTAP and ICTAP candidates will be eligible if it is determined that they meet the minimum qualifications and specialized experience. Information about ICTAP and CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition.
- All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's web site at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/
- Telework may be authorized on a case-by-case basis.
- Multiple and subsequent vacancies may be filled from this announcement.
- NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
- Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to determine your qualifications. Experience must be clearly reflected in your resume. Applicants must first meet any mandatory education and/or licensure requirements before experience is evaluated. Failure to meet any mandatory requirement as outlined in the qualifications section will disqualify you from further consideration. If education and/or licensure requirements are met, your application will be further evaluated based on training, experience and other factors critical to successful job performance such as:
- Change Management
- Leadership
- Organizational Awareness
- Organizational Performance Analysis
- Quality Assurance
If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
- A Complete Resume is required: Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications, including starting and end dates (Mo/Yr), and hours per week. The following information should be provided in your resume: employer's name, pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. Please see OPM's video on Resume Writing Tips: http://www.youtube.com/watch?v=8YX7o1PBoF
- Responses to the questionnaire.
- ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1). Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher. (Do not submit your Award SF-50).
- A copy of your most recent performance appraisal, or a statement as to why you do not have this document.
- DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
- Noncompetitive appointment authority documentation, if applicable.
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: (1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
- Land Management Workforce Flexibility Act (LMWFA) Eligibles: For more information on LMWFA, visit: https://chcoc.gov/content/implementing-policy-guidance-land-management-workforce-flexibility-act
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
- To apply for this position, you must provide a complete application package (see the required documents section).The complete application package must be submitted by 11:59 PM (EST) on 12/12/2024.
- To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
- To view or print occupational questionnaire click here https://apply.usastaffing.gov/ViewQuestionnaire/12612084.
- To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
Agency contact information
Human Resources Division
- Address
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AS Aviation Safety
490 L'Enfant Plaza East SW
Washington, DC 20594
US
Next steps
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
You are required to provide documentation that supports the eligibility and qualification claims made in your resume and assessment questionnaire. You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package. Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager. Cover letter is optional.
The following documents are required for a COMPLETE APPLICATION PACKAGE:
- A Complete Resume is required: Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications, including starting and end dates (Mo/Yr), and hours per week. The following information should be provided in your resume: employer's name, pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. Please see OPM's video on Resume Writing Tips: http://www.youtube.com/watch?v=8YX7o1PBoF
- Responses to the questionnaire.
- ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status, listing your Position Title, Series and Grade and Step, Tenure (Block 24 -1 or 2) and Position Occupied (Block 34 -1). Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher. (Do not submit your Award SF-50).
- A copy of your most recent performance appraisal, or a statement as to why you do not have this document.
- DD-214 (member copy 4), SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities.
- Noncompetitive appointment authority documentation, if applicable.
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: (1) Proof of Eligibility; (2) Your latest performance rating showing a rating of at least "fully successful" (level 3); AND (3) Your most recent Notification of Personnel Action, Standard Form 50 (SF-50), or equivalent personnel action, showing your tenure, position occupied, and duty station. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
- Land Management Workforce Flexibility Act (LMWFA) Eligibles: For more information on LMWFA, visit: https://chcoc.gov/content/implementing-policy-guidance-land-management-workforce-flexibility-act
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
- To apply for this position, you must provide a complete application package (see the required documents section).The complete application package must be submitted by 11:59 PM (EST) on 12/12/2024.
- To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
- To view or print occupational questionnaire click here https://apply.usastaffing.gov/ViewQuestionnaire/12612084.
- To check the status of your application or return to a previous or incomplete application log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.
Agency contact information
Human Resources Division
- Address
-
AS Aviation Safety
490 L'Enfant Plaza East SW
Washington, DC 20594
US
Next steps
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed in the announcement. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
National Transportation Safety Board
NTSB: Independently Advancing Transportation Safety
The NTSB is an independent federal agency charged by Congress with investigating every civil aviation accident in the United States and significant events in the other modes of transportation-railroad, transit, highway, marine, pipeline, and commercial space. We determine the probable causes of the accidents and events we investigate, and issue safety recommendations aimed at preventing future occurrences. In addition, we conduct transportation safety research studies and offer information and other assistance to family members and survivors for each accident or event we investigate. We also serve as the appellate authority for enforcement actions involving aviation and mariner certificates issued by the Federal Aviation Administration (FAA) and US Coast Guard, and we adjudicate appeals of civil penalty actions taken by the FAA.
Agency contact information
Human Resources Division
- Address
-
AS Aviation Safety
490 L'Enfant Plaza East SW
Washington, DC 20594
US