This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819689100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The United States District Court for the District of Arizona is accepting applications from qualified candidates for a full-time Case Management Administrator. The Case Management Administrator reports directly to the Chief Deputy Clerk and is primarily responsible for the duties and personnel in the Customer Service and Case Processing Units.
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Overview
- Accepting applications
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Open & closing dates
11/18/2024 to 12/20/2024
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Salary
$60,613 - $118,112 per year
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Pay scale & grade
CL 27 - 28
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
No
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Travel Required
Not required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time - Full Time
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Service
Excepted
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Promotion potential
3
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Job family (Series)
0301 Miscellaneous Administration And Program
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Supervisory status
Yes
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Security clearance
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Drug test
Yes
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Announcement number
25-11
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Control number
819689100
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This job is open to
Clarification from the agency
NOTE: Applications are ONLY accepted on the District of Arizonaâs employment website. For information and details regarding this position and to apply, visit our website at https://www.governmentjobs.com/careers/azduscourts/jobs/4733520/case-management-administrator
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Duties
REPRESENTATIVE DUTIES
Supervises subordinate staff. Monitors and reviews the work of subordinate staff ensuring the work is accomplished within established performance standards and timelines.
Analyzes current operating procedures, best practices from other districts, rules and requirements, and stakeholder interests in order to recommend process improvement initiatives to the Chief Deputy Clerk.
Acts as subject matter expert regarding document receiving, filing, and docketing; case opening; correspondence review and response; customer inquiries and service; operational rules and procedures; records retrieval and archiving; attorney admissions and discipline; and operational training.
Assesses workflow history and patterns to ensure equity in work distribution according to staffing limitations, adequate coverage, transparency, and uniformity in practice; manages the flow of work within the unit to ensure accuracy of information.
Recommends and facilitates corrective and disciplinary actions in consultation with the Chief Deputy Clerk, when necessary.
Performs various personnel tasks including but not limited to the maintenance of staff time and attendance records, interviewing, and selecting staff, drafting, and facilitating performance reviews, and administering performance improvement plans.
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Requirements
Conditions of Employment
- BACKGROUND INVESTIGATION OR CLEARANCE
SPECIAL REQUIREMENTS:
DRUG TESTING
Qualifications
MINIMUM QUALIFICATIONS
* Candidate must have a broad knowledge and understanding of policies and procedures of the court, and of the federal and local rules.
* Proven ability to provide leadership in a supportive and encouraging manner.
* Ability to plan, coordinate and schedule work operations and leave schedules.
* Ability to deal with employees and evaluate performance in a fair and consistent manner.
* Excellent organizational and time management skills.
* Ability to exercise sound, independent judgment.
* Excellent customer service skills.
* Excellent written and oral communications.
* Ability to interact with a wide variety of people tactfully and courteously.
At the CL-27 level, applicants must have a minimum of two years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles and theories of management and the ability to understand the managerial polices applicable to the court, including one year of specialized experience at or equivalent to CL-26.
At the CL-28 level, applicants must have a minimum of three years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to the court, including one year of specialized experience at or equivalent to CL-27.
* Candidate must have a broad knowledge and understanding of policies and procedures of the court, and of the federal and local rules.
* Proven ability to provide leadership in a supportive and encouraging manner.
* Ability to plan, coordinate and schedule work operations and leave schedules.
* Ability to deal with employees and evaluate performance in a fair and consistent manner.
* Excellent organizational and time management skills.
* Ability to exercise sound, independent judgment.
* Excellent customer service skills.
* Excellent written and oral communications.
* Ability to interact with a wide variety of people tactfully and courteously.
At the CL-27 level, applicants must have a minimum of two years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles and theories of management and the ability to understand the managerial polices applicable to the court, including one year of specialized experience at or equivalent to CL-26.
At the CL-28 level, applicants must have a minimum of three years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to the court, including one year of specialized experience at or equivalent to CL-27.
TECHNICAL QUALIFICATIONS:
PREFERRED QUALIFICATIONS
Preference will be given to applicants who have a bachelor's degree, preferably in business or public administration or court management. Prior managerial experience, preferably in another federal or state court.
Education
EDUCATION:
High school diploma or equivalent.
Additional information
This job is being filled by an alternative hiring process and is not in the competitive civil service.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info: http://www.usajobs.gov/jobextrainfo.asp#FEHB.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info: http://www.usajobs.gov/jobextrainfo.asp#FEHB.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Applicants must submit the following:
* Cover letter that supports your work experience as it relates to the position.
* Resume that includes complete work and salary history, and education.
* Your two most recent performance evaluations (preferred) OR two letters of recommendation if evaluations are not available.
Attachments should be submitted only as Microsoft Word or Adobe Acrobat (PDF) documents. Other formats are not acceptable.
Applications will be considered complete when the online application and all required attachments (in proper format) are received by the Human Resources Division. Applications and/or attachments received after the closing date may not be considered.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
For information and details regarding this position and to apply, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts/jobs/4733520/case-management-administrator to submit an online application, including the items listed above.
Agency contact information
District of Arizona Human Resources
- Address
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District of Arizona
401 W. Washington St.
Phoenix , Arizona 85003
US
Next steps
Preference given to applications received by 5:00 pm on December 6, 2024. After we receive application packages (including all required documents) to the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts/jobs/4733520/case-management-administrator applications will be reviewed to ensure qualification and eligibility requirements are met. After the review is complete, applications will be referred to the hiring manager who will determine who may be contacted for an interview.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
Applicants must submit the following:
* Cover letter that supports your work experience as it relates to the position.
* Resume that includes complete work and salary history, and education.
* Your two most recent performance evaluations (preferred) OR two letters of recommendation if evaluations are not available.
Attachments should be submitted only as Microsoft Word or Adobe Acrobat (PDF) documents. Other formats are not acceptable.
Applications will be considered complete when the online application and all required attachments (in proper format) are received by the Human Resources Division. Applications and/or attachments received after the closing date may not be considered.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
For information and details regarding this position and to apply, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts/jobs/4733520/case-management-administrator to submit an online application, including the items listed above.
Agency contact information
District of Arizona Human Resources
- Address
-
District of Arizona
401 W. Washington St.
Phoenix , Arizona 85003
US
Next steps
Preference given to applications received by 5:00 pm on December 6, 2024. After we receive application packages (including all required documents) to the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts/jobs/4733520/case-management-administrator applications will be reviewed to ensure qualification and eligibility requirements are met. After the review is complete, applications will be referred to the hiring manager who will determine who may be contacted for an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
U.S. Courts
Agency contact information
District of Arizona Human Resources
- Address
-
District of Arizona
401 W. Washington St.
Phoenix , Arizona 85003
US