This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/818411500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The Dept. of Commerce ranked top 5 in the 2023 Best Places to Work in the Federal Government amongst large agencies for the 12th year in a row! This showcases the Dept. commitment to increasing our employee engagement, satisfaction, and positive perceptions towards diversity, and inclusion. Come join our team!
National Technical Information Service is an agency within the Dept. of Commerce. The candidate will serve as Associate Director for Program Development/Chief Marketing & Sales Officer.
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Overview
- Accepting applications
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Open & closing dates
11/08/2024 to 11/15/2024
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Salary
$163,964 - $191,900 per year
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Pay scale & grade
GS 15
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
15
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Job family (Series)
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Supervisory status
Yes
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Financial disclosure
Yes
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Bargaining unit status
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Announcement number
NTIS OPD-05-25-12602679
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Control number
818411500
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Federal employees - Competitive service
Current or former competitive service federal employees.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
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Individuals with disabilities
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Military spouses
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Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
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Peace Corps & AmeriCorps Vista
Clarification from the agency
U.S. Citizens and Status Candidates (this includes Merit Promotion, Status Candidates, CTAP, ICTAP, VEOA, 30% or More Disabled, Schedule A, Military Spouses, Americorps, Peace Corps, Vista, Interchange Agreement Eligibles, and National Guard).
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Duties
In this position, you will:
- Supervise, manage, and lead a talented, multi-disciplinary team consisting of marketing, business development, communications, and customer experience specialists.
- Coach, mentor, train, and develop a highly technical staff to consistently deliver superior customer service and communications.
- Conceive, design, and implement an Agency-level lead generation and customer acquisition strategy that generates sufficient annual revenue to fund the Agency's operations and activities.
- Partner and collaborate with relevant NTIS Offices, all aspects of the Agency's annual marketing and sales activities, including brand management, product promotion, advertising, digital marketing, social media, and customer relationship management.
- Plan and execute a multi-year strategy that increases awareness among the Public and Federal Agencies, of the Agency's value proposition, authorities, products, services, and capabilities.
- Conceive, design, and implement an Agency-level lead generation and customer acquisition strategy that generates sufficient annual revenue to fund the NTIS's operations and activities.
- Develop and implement a business development or "pitch" strategy that presents to prospective customers, NTIS unique authorities, products, services, and capabilities.
- Provide recommendations to the NTIS's annual planning and budgeting process, to equip the Agency with the best-in-class marketing, business development, and customer relationship management technologies.
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To qualify, applicants must have one year of specialized experience equivalent to at least the GS-14 level. Specialized experience is defined as experience in managing business development, marketing, or sales activities; developing and implementing marketing plans, strategies, or budgets; creating marketing programs; and enhancing customer relationship management.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook.
If requesting reconsideration of your qualification determination, please refer to the following site: Applicant Reconsideration
NTIS strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NTIS offers a variety of work-life flexibilities such as:
Requirements
Conditions of Employment
- U.S. citizenship
- Males born after 12-31-59 must be registered for Selective Service
- Suitable for Federal employment
- Merit applicants must meet time-in-grade/band requirements, as applicable
- Completion of Confidential Financial Disclosure, Form OGE-450
- Bargaining Unit Position: No
Qualifications
To qualify, applicants must have one year of specialized experience equivalent to at least the GS-14 level. Specialized experience is defined as experience in managing business development, marketing, or sales activities; developing and implementing marketing plans, strategies, or budgets; creating marketing programs; and enhancing customer relationship management.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The qualification requirements in this vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook.
If requesting reconsideration of your qualification determination, please refer to the following site: Applicant Reconsideration
Education
Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position.
Additional information
- We may share your application package with other selecting officials at NTIS with opportunities like this one. Additional selections may be made through this vacancy.
- Click all links in this vacancy announcement to view additional information or instructions.
- You MUST select at least ONE ELIGIBILITY to be considered for this position.
- All documents submitted for this announcement must be legible to make qualification or eligibility determinations.
- A supervisory probationary period may be required.
NTIS strives to build a flexible and encouraging work environment to bring out the best in our employees. To help our employees balance responsibilities at home and at work, NTIS offers a variety of work-life flexibilities such as:
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Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
How you will be evaluated: We will review your resume, optional cover letter and supporting documents to assess your qualifications for this position. Please be sure that your resume and supporting documents include detailed information to support your qualifications for this position. Failure to provide sufficient and/or legible evidence in your resume or supporting documents may result in a "not qualified" determination. You MUST select at least ONE eligibility (i.e., how you wish to be considered) to receive consideration for this position.
Rating: Applications will be assessed on the following competencies:
- Administration and Management
- Leadership
- Partnering
- Sales and Marketing
Subject Matter Experts may be used for qualification determinations. If the minimum qualifications and eligibility requirements are met, your application will be rated and ranked among others, based on your responses to the online questions regarding your experience, education, training, performance appraisals, or awards relevant to the duties of the position. Your rating may be lowered if your responses in the online questions are not supported by the education and/or experience described in your application. To preview the questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12602679
Referral:If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. You will be referred depending upon your eligibility (i.e., Merit candidate, veterans preference, etc). Please review the Evaluation Process on how applicants are review and referred based upon how they wish to be considered for the position.
CTAP or ICTAP eligibility: If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must be determined eligible and rated as well-qualified to receive special selection priority. "Well Qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must receive a score of 85 or higher. Please review the following site regarding required documents to support CTAP or ICTAP eligibility and additional information regarding this authority - CTAP/ICTAP Eligibility
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents required vary based on how you're applying (i.e., as a veteran or disabled veteran, current or former Federal employee, etc.). Please review the Required Documents for this position to find out if there are any documents required with your application. Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.
A complete application includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Resume: All applicants must submit a resume by creating one in USAJOBS or uploading one of their choosing. Cover letters are optional. To receive any credit for relevant experience, please list the month/year and the number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please refer to the Resume Guidance on how to build an effective resume.
Reinstatement: If you are a former federal employee (separated from Federal service for at least 1 year) and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF-50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Click 'Apply' and we'll walk you through a multi-step process to attach a resume and any required documents. While working an application, you may review, edit, delete and update information. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time, the closing date of the announcement.
Once your application has been submitted, you will receive a confirmation notification by email. The Human Resources Office will evaluate your application to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Need help applying?
- If you are experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button), please contact the Agency Contact listed on this announcement between regular business hours (8:00 a.m. - 4:00 p.m. ET). If you receive any kind of error message, please be ready to provide a screenshot or, at a minimum, the error message text and number.We will provide you with a technical support number for further assistance if necessary.
- If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder), please visit the USAJOBS Resource Center. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If you are experiencing a significant hardship that hinders your ability to apply online, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during regular business hours to discuss your situation.
Agency contact information
Tailor Thompson
- Address
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Office of Program Development
5301 Shawnee Road
Alexandria, VA 22312
US
Next steps
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
We will update applicant statuses when:
- A qualification determination is made. If found not qualified/eligible, no additional updates will be provided.
- Applications are referred to the selecting official.
- A selection decision has been made.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
The documents required vary based on how you're applying (i.e., as a veteran or disabled veteran, current or former Federal employee, etc.). Please review the Required Documents for this position to find out if there are any documents required with your application. Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package.
A complete application includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, or if the documents submitted are illegible you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Resume: All applicants must submit a resume by creating one in USAJOBS or uploading one of their choosing. Cover letters are optional. To receive any credit for relevant experience, please list the month/year and the number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please refer to the Resume Guidance on how to build an effective resume.
Reinstatement: If you are a former federal employee (separated from Federal service for at least 1 year) and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF-50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Click 'Apply' and we'll walk you through a multi-step process to attach a resume and any required documents. While working an application, you may review, edit, delete and update information. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time, the closing date of the announcement.
Once your application has been submitted, you will receive a confirmation notification by email. The Human Resources Office will evaluate your application to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Need help applying?
- If you are experiencing any difficulties with the online application process (anything after you have clicked the 'Apply Online' button), please contact the Agency Contact listed on this announcement between regular business hours (8:00 a.m. - 4:00 p.m. ET). If you receive any kind of error message, please be ready to provide a screenshot or, at a minimum, the error message text and number.We will provide you with a technical support number for further assistance if necessary.
- If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder), please visit the USAJOBS Resource Center. We regret that we are unable to support any issues with USAJOBS, as this service is not maintained by the NIST.
- If you are experiencing a significant hardship that hinders your ability to apply online, please contact the Agency Contact listed on this announcement prior to the vacancy closing date and during regular business hours to discuss your situation.
Agency contact information
Tailor Thompson
- Address
-
Office of Program Development
5301 Shawnee Road
Alexandria, VA 22312
US
Next steps
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
We will update applicant statuses when:
- A qualification determination is made. If found not qualified/eligible, no additional updates will be provided.
- Applications are referred to the selecting official.
- A selection decision has been made.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
National Technical Information Service
Agency contact information
Tailor Thompson
- Address
-
Office of Program Development
5301 Shawnee Road
Alexandria, VA 22312
US