This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/814702700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The incumbent serves as the Supervisory Voluntary Service Officer of the Center for Development and Civic Engagement (CDCE), who is responsible for the administration, coordination, planning, evaluation, and implementation of comprehensive, active, well-balanced Voluntary & Recreational Therapy Service Programs. Voluntary Services provide a high-quality supplement of personnel and resources, not available through appropriated funds, to enhance the mission of the Washington DC VA Medical Center.
10/18/2024 to 10/28/2024
$99,200 - $128,956 per year
GS 12
1 vacancy in the following location:
No
No
25% or less - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
None
Yes
No
No
CBTF-12566534-25-JC
814702700
Current or former competitive service federal employees.
Current excepted service federal employees.
This position is open to all Current Permanent Federal Employees.
Program Oversight
Serves as the Voluntary Service Officer (VSO) with full delegated authority and responsibility for designing and implementing a voluntary services program that meets the needs of a complex VA healthcare delivery system. This includes planning, establishing, and implementing policy; developing program goals and objectives; managing the gifts and donations program; resolving sensitive and complex situations; coordinating with (internal and external) sources to establish and maintain effective relationships; and responsibility for the operation, coordination, and evaluation of the facility VA Voluntary Service program. Develops short and long-range plans for the accomplishment of the program goals and objectives; develops and implements programs and program changes that impact the ability to meet the medical center's needs; develops innovative and creative community outreach programs that provide volunteers as well as financial resources to the facility.
Staffing
Serves as full advisor to top management on the program. Takes a proactive role in meeting the voluntary service needs of the hospital and affiliated satellite clinics and establishes a vital link with the community. Assumes full authority for the promotion, recruitment, and recognition of volunteers; evaluates staff requests for volunteers; develops a formal orientation, education, and/or training programs for both volunteers and utilizing services; and identifies/obtains resources.
Technical and Administrative Supervision
Provides direct technical and administrative supervision to the Voluntary Service Staff: (1) GS-12 Fisher House Manager, (1) GS-05 Program Support Assistants, (1) GS-12 Administrative Officer, (3) GS-11 Voluntary Service Specialists, (1) GS-06 Voluntary Services Assistant (1) GS-12 Recreation Therapist Supervisor, and (8) GS-11 Recreation Therapists, and a multitude of programs that involve inpatients, outpatients, volunteers, family members, community organizations, VSO's, employees, etc. Responsibility includes development of performance standards, writing position descriptions, evaluating work performance, counseling of employees whose performance is marginal or unsatisfactory, and initiating disciplinary actions when necessary. Hear and resolve complaints from employees. Plan and assign work to be accomplished by subordinates; sets short and long-term goals; assigns work based on priorities; approves leave, instructs employees on work and administrative matters. Initiates recruitment actions, interviews, and selects new employees. Obtains resources for continuing education of employees and determines their training needs.
Committee Duties
The VSO serves as Deputy Chairperson of the station's VA Voluntary Service (VAVS) Committee and provides information about the medical center and the VAVS program to various representatives and deputy representatives from affiliated veteran's service organizations, civic groups, and local community organizations. Provide orientation and training to newly appointed VAVS representatives and deputy representatives. Establishes and maintains relationships with the members of the committee for the purposes of motivating increased attendance and participation at the committee meetings, as well as for increasing volunteer involvement in hospital programs. Conducts Annual Joint Reviews with the representatives from the Committee organizations. Arranges official visits from national, state and local organizations.
Expenditure/Purchase Approval
The VSO, as a designee of the Medical Center Director, is the sole employee authorized to accept or reject offers of gifts and donations for this facility in accordance with established procedures and regulations. Ensures gifts and donations are accepted, recorded and disbursed appropriately according to VA policy. The incumbent is the approving official for expenditures/purchases for general post fund accounts.
Program Development Has sole responsibility for developing and implementing a wide range of programs and services within the program, including volunteer recognition ceremonies and awards programs, volunteer recruitment fairs, student volunteer programs, community outreach activities, special events, recruitment presentations, official visits/tours, and fundraisers.
Work Schedule: Monday - Friday, 08:00 AM - 4:30 PM
Telework: Ad Hoc
Virtual: This is not a virtual position.
Position Description/PD#: Volunteer Services Officer (Chief)/PD200230
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/28/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12566534.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/28/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12566534.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/814702700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team that provides compassionate, whole health care to veterans?
"Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and well-being. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care."
The DC Medical Center, located near the Nation's Capitol, provides care to Veterans. Offering tertiary care in a complexity-level IB hospital allows the multidisciplinary staff to provide comprehensive primary and specialty care in medicine, surgery, neurology, and psychiatry.
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families, and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect, and Excellence ("I CARE").
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.