This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/797516700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
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Overview
- Reviewing applications
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Open & closing dates
06/27/2024 to 07/02/2024
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Salary
$74,441 - $115,079 per year
The reflected salary on this announcement does not include locality pay. Salary will be adjusted with the locality pay of the duty location selected.
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Pay scale & grade
SV H - I
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Location
4 vacancies in the following location:
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Location Negotiable After Selection
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
50% or less - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Excepted
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Promotion potential
J - This recruitment provides promotion opportunity to a higher banded position without further competition. Promotion is not guaranteed and is dependent on agency needs and supervisory recommendation.
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
Yes
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Position sensitivity and risk
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Trust determination process
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Announcement number
HQ-INV-594104-12461122-ST
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Control number
797516700
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This job is open to
Clarification from the agency
Government-Wide: Current and former permanent civilian Federal employees. Applications also accepted from Individuals with Disabilities; Veterans' Preference eligibles OR Veterans who were or will honorably discharge from the Armed Forces after completing at least 3 years of continuous active duty by the closing date of this announcement. Veterans' Preference eligibles will compete under TSA's Merit Promotion procedures for which Veterans' Preference is not a factor in the selection process.
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Duties
Investigations (INV) promotes the integrity, efficiency, and effectiveness of TSA's people, programs, and resources through objective criminal and administrative investigations. This criminal investigator position is located in INV Field Operations (FO). Duties include but are not limited to
- Conducting, monitoring, and coordinating complex criminal and administrative investigations and inspections which may lead to potential civil, administrative, or criminal actions. Types of investigations include those involving theft of government property, theft of personal property, fraudulent worker's compensation claims, and mismanagement of government property. Cases might involve conflicting reports, discussions, or testimonies.
- Perform the full range of investigative functions on assigned cases or portions of cases, from planning through fact-finding to reporting the results of investigations.
- Planning and participating in searches, seizures, and arrests; performing undercover work involving contact with criminal elements or suspects in order to apprehend persons suspected of posing a threat to passenger security or of violating federal criminal statutes.
- Interviewing and examining victims, witnesses and suspects, including Miranda and Garrity warning as appropriate.
- Liaising and establishing working relationships with other federal, state, and local law enforcement and intelligence agencies, as well as federally regulated transportation entities for the purpose of securing information and pursuing investigations with multiple interests and responsibilities.
- Analyzing results of investigations and reporting fraud or administrative violations by agency personnel contractors, suppliers, recipients and grantees in violation of U.S, criminal and civil laws, or agency regulations.
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Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Requirements
Conditions of Employment
- You must possess U.S. Citizenship or be a U.S. National.
- You must have reached the minimum age (21) at the time of application.
- Selective Service registration is required.
- You must complete a favorable Single Scope Background Investigation (SSBI).
- You must be able to obtain and maintain a Top Secret/SCI Clearance.
- Must pass pre-employment drug screening AND random drug/alcohol testing.
- This is an Emergency Essential Position.
- See additional "Conditions of Employment" and "Other Information" section
- Applicants cannot have reached age 37 by the time of their appointment unless they provide proof of current or previous service in a Federal civilian law enforcement position covered by Federal civilian law enforcement retirement provisions, or they will be disqualified. (NOTE: Preference eligible veterans are permitted a waiver allowing for entry on duty prior to their 40th birthday).
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Qualifications
To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience equivalent to the SV-G pay band or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Resumes must include the following:
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Condition of Employment:
- Experience conducting, coordinating, and monitoring routine criminal and administrative investigations; AND
- Experience performing investigative functions to include fact finding, and reporting the results of the investigations.
- Experience planning, conducting, coordinating, and monitoring criminal and administrative investigations; AND
- Experience performing investigative functions to include fact finding, interrogations of witnesses and making arrests and reporting the results of the investigation.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Resumes must include the following:
- Narrative description of duties with start and end dates (including the month and year) for work experience.
- State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week.
- Performance level (i.e. band or grade)
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Condition of Employment:
- Law Enforcement Polygraph Examination Testing is required.
- Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with TSA Directive 1100.73-5 Employee Responsibilities and Code of Conduct.
- LAUTENBERG AMENDMENT: This position requires the incumbent to qualify and carry a firearm. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition (Title 18, U.S.C., Section 922(g) (9)). A "misdemeanor crime of domestic violence" is generally defined under the statute as any offense involving the use of attempted use of physical force, or the threatened use of a deadly weapon, committed by the victim's current or former domestic partner, parent, or guardian. The term "convicted", as defined in the statute, excludes any person whose conviction has been expunged, set-aside, or pardoned or any person whose civil rights have been restored unless the pardon, expungement or restoration of civil rights expressly prohibits the possession of firearms or ammunition. Candidates who have been convicted of a misdemeanor crime of domestic violence within the meaning of the referenced statue are not qualified for this position. Candidates under consideration will be required to certify whether they have ever been convicted of such an offense. False or fraudulent information provided by candidates is criminally punishable by fine or imprisonment (Title 18, U.S.C., Section 1001).
- Appointment to this position is contingent upon successful completion of a full field background investigation and issuance of a top-secret (SCI) clearance. Prior to appointment, the applicant may be asked to complete a "Declaration for Federal Employment" (OF-306). The information collected on this form is used to determine applicant's suitability for federal employment. The applicant may also be asked to sign and certify the accuracy of all information in the application/resume. The applicant must answer all questions truthfully and completely. A false statement on any part of the declaration or attached forms may be grounds for not hiring the applicant, or for termination after being hired.
- Applicants must agree to work an average of two hours extra per day to meet the requirements of law enforcement availability pay (LEAP) as described in Title 5 U.S.C. §5545a (d) (1).
- Applicants for this position are required to qualify with and use firearms and other weapons as part of assigned duties and to maintain such qualifications. Because of an amendment to 18 U.S.C. § 922(g)(9), which became effective September 30, 1996, and is referred to as the Lautenberg Amendment, applicants are ineligible for this position if at ANY time they have been convicted of a misdemeanor or felony crime of domestic violence, unless such conviction was expunged, set aside or the applicant received a pardon.
- Applicant must have successfully completed the Federal Law Enforcement Training Center Criminal Investigator Training Program or equivalent training.
- Required to maintain the ability to be called as a law enforcement witness in administrative and judicial proceedings without the existence of any impeachable evidence that "casts a substantial doubt upon the accuracy" of the testimony.
- This position is covered under the special retirement provisions for law enforcement officers. Applicants that have no prior series 1811 criminal investigator experience must meet the maximum age for entry into a "covered position" which is the date immediately preceding the applicant's 37th birthday and must be able to retire at the mandatory age of 57 years with 20 years of service as an 1811 criminal investigator.
- In order to receive consideration, you must include your date of birth in your application package.
- Position is subject to drug testing.
- May be required to sign a mobility statement.
- Position requires domestic and overseas travel as necessary.
- This is an emergency essential position. The position may require the employee to be subject to 24-hour on call duty as well as irregular working hours, work at locations other than the official duty station, and may include duties other than those specified in the position description. The selectee must be able to relocate to emergency sites with little advance notice and function under intense physical and mental stress.
- Must meet and maintain medical requirements as stated in the TSA Medical Guidelines for Criminal Investigators.
- Physical Demands: Must be able to perform the essential job functions described in the TSA Medical Guidelines for Criminal Investigators.
Additional information
The duty location will be negotiated after a selection has been made and is subject to final the selecting official's approval. The salary listed does not include locality pay. Salary will be adjusted in accordance with the locality pay of the final approved duty location selected.
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: www.opm.gov/
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:
- Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies as determined by the job analysis.
- Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies as determined by the job analysis.
- Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
- Investigative Skills
- Law Enforcement Proficiency
- Operations Management
- Reading
You may preview the questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12461122
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on current or former Federal Government Status, Veterans' Preference or eligible Veterans' Service (a veteran who was honorably discharged from the armed forces after completing at least three (3) years of continuous active duty service), or education or a combination of education and experience:
SF-50, Notification of Personnel Action - Current TSA employees are strongly encouraged to submit the most recent non-Award SF-50, at the time of application, to support eligibility for Status consideration. TSA employees who do not submit the SF-50 with the application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
If you are not a current TSA employee: you must submit your most recent Notification of Personnel Action SF-50 (or equivalent document) to support your eligibility for Status consideration.
NOTE: An award SF-50 (i.e. cash or time off award) does not indicate grade or level (i.e. pay band) or tenure to determine your eligibility for this position and will not be accepted.
DD-214 - If you are claiming Veterans' Preference or eligible Veterans' Service, provide a copy of your DD-214 (Member Copy 4), Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge.
SF-15 and VA Letter - If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later.
Individuals with Disabilities (IWD) Letter - In order to be eligible for employment through TSA's Individuals with Disabilities Appointing Authority, documentation of the disability is required. Such documentation is used to verify that the individual being hired is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability. This documentation must be provided with your application before an individual can be hired. Documentation of eligibility for employment under this hiring authority can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
If you do not submit required documentation described in this job opportunity announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include:
- Resume
- Self-Assessment Questionnaire for this position
- Applicable supporting documents (see Required Documents Section)
- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
- It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- We encourage you to apply online. If you are unable to apply online or need to fax a document you do not have in electronic form, please contact HC-ServeU@tsa.dhs.gov .
Agency contact information
HC ServeU Customer Care
- HC-ServeU@tsa.dhs.gov
- Address
-
DR - Investigations
6595 Springfield Center Dr
Springfield, VA 22150
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on current or former Federal Government Status, Veterans' Preference or eligible Veterans' Service (a veteran who was honorably discharged from the armed forces after completing at least three (3) years of continuous active duty service), or education or a combination of education and experience:
SF-50, Notification of Personnel Action - Current TSA employees are strongly encouraged to submit the most recent non-Award SF-50, at the time of application, to support eligibility for Status consideration. TSA employees who do not submit the SF-50 with the application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process. TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
If you are not a current TSA employee: you must submit your most recent Notification of Personnel Action SF-50 (or equivalent document) to support your eligibility for Status consideration.
NOTE: An award SF-50 (i.e. cash or time off award) does not indicate grade or level (i.e. pay band) or tenure to determine your eligibility for this position and will not be accepted.
DD-214 - If you are claiming Veterans' Preference or eligible Veterans' Service, provide a copy of your DD-214 (Member Copy 4), Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge.
SF-15 and VA Letter - If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later.
Individuals with Disabilities (IWD) Letter - In order to be eligible for employment through TSA's Individuals with Disabilities Appointing Authority, documentation of the disability is required. Such documentation is used to verify that the individual being hired is indeed a person with an intellectual disability, severe physical disability, or psychiatric disability. This documentation must be provided with your application before an individual can be hired. Documentation of eligibility for employment under this hiring authority can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
If you do not submit required documentation described in this job opportunity announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
All of the following must be received in our office by 11:59 PM EST (Eastern Standard time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. Your application must include:
- Resume
- Self-Assessment Questionnaire for this position
- Applicable supporting documents (see Required Documents Section)
- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
- It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
- We encourage you to apply online. If you are unable to apply online or need to fax a document you do not have in electronic form, please contact HC-ServeU@tsa.dhs.gov .
Agency contact information
HC ServeU Customer Care
- HC-ServeU@tsa.dhs.gov
- Address
-
DR - Investigations
6595 Springfield Center Dr
Springfield, VA 22150
US
Next steps
The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Transportation Security Administration
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
Agency contact information
HC ServeU Customer Care
- HC-ServeU@tsa.dhs.gov
- Address
-
DR - Investigations
6595 Springfield Center Dr
Springfield, VA 22150
US