This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/794446400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
NOTE: Based on current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
The position is in the office of Information & Security Services (ISS), User Services Division, End User Services Branch. serving as a Senior Information Technology Specialist and Technical Lead supporting bureau computer systems by configuring, installing, maintaining, trouble-shooting, and repairing PC hardware, software and miscellaneous peripheral equipment.
06/06/2024 to 06/17/2024
$103,409 - $134,435 per year
GS 13
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
Occasional travel - rare, if/as needed
No
Permanent
Full-time
Competitive
13
No
No
24-FS-475-MPA
794446400
Current federal employees of this agency.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
(1) Current Bureau of the Fiscal Service internal employees who are qualifying as Status Eligibles, or currently serving on a V.R.A. appointment, or a Sched. A appointment, OR (2) CTAP eligibles.
As a Lead IT Specialist (CUSTSPT), you will:
- Lead a team of IT Specialists: sets priorities and deadlines; report to the team on progress in meeting established milestones and deadlines; assign tasks to team members based on individual skills, difficulty of task, and priorities; make decisions on the work problems encountered by the team; develop and or arrange for the training of team members in team building methods and techniques; serve as coach, facilitator, and or negotiator in coordinating team initiatives and in consensus building activities; and provide assistance to team members in their work.
- Serve as a team leader responsible for assuring that work assignments of other members of the team are carried out according to the Branch Manager's instructions regarding priorities, deadlines, and quality. The lead receives assignments from the Branch Manager, reports on project team progress, and provides input on team member performance;
- Respond to complex end user IT incidents, network issues and service requests, providing appropriate and prompt solutions. Troubleshoot difficult issues, individually, as a team and with the agency's office of Information and Security Services (ISS) staff, to identify variables and possible fixes.
- Support and maintain all personal computer (PC) equipment, printers, digital senders, monitors, laptops, docking stations, and specialized equipment used by various offices throughout Fiscal Service (i.e. graphics printers, plotters, scanners). Maintain thin clients, virtual infrastructure for VDI (Virtual Desktop Infrastructure), Windows O/S and mobile devices (iPhones). Develop end user IT configuration requirements and cabling viability and connectivity in consultation with agency staff and vendors, and make recommendations for end user systems upgrades, augmentation, and replacement. Conduct site preparation surveys of work areas to be connected to a network environment and install end user hardware, software, and cabling. Work with vendors and contractors to perform specific installation or maintenance tasks in the agency's offices. Ensure the interoperability and continued performance of each installed component. Manage machine designations in Active Directory. Add, remove and modify entries for end user IT systems. Adjust permissions and groups for users listed in the security database.
- Research and review new technology that may be used for the Bureau in providing security and enhancements to the current IT infrastructure. Develop technical specifications for acquisition of new end user hardware, software, and upgrades or replacement of existing IT systems. Coordinate the cost analysis, purchase, acceptance, installation and repair of end user IT equipment through agency procurement and contracting processes. Conduct preliminary review of existing end user infrastructure for application system changes or propose changes in equipment to meet special requirements. Determine the most effective way of realigning or replacing equipment configurations.
Key Requirements:
This job does not have an education qualification requirement.
OTHER INFORMATION:
Our comprehensive benefits are very generous. Our benefits package includes:
The Bureau of the Fiscal Service offers challenging and meaningful work, opportunities for advancement and internal movement to a different career path, a competitive salary, work/life balance, and generous benefits. Maximum telework and flexible work schedule options are also available. Incentives such as student loan repayment, recruitment and relocation incentives, and advanced annual leave accrual may be offered. Some remote work opportunities exist. Approval of these incentives and flexibilities are based on the position, business requirements, applicant/employee qualifications and performance, and other work-related factors.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Technical, Leadership, Communication, and Analytical.Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 90 or better to be rated as "well qualified" to receive special selection priority.A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT FEDERAL EMPLOYEES -- Documentation Relating to Your Federal Employment:
-You must submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".) Your SF-50 must show that you have held the required grade level for at least 52 weeks.
- If you are currently on a Veterans Recruitment Appointment (VRA) or Disability appointment, you must submit a copy of an SF-50 showing that.
- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, you must submit a copy of an additional SF-50 showing this grade.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT FEDERAL EMPLOYEES -- Documentation Relating to Your Federal Employment:
-You must submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".) Your SF-50 must show that you have held the required grade level for at least 52 weeks.
- If you are currently on a Veterans Recruitment Appointment (VRA) or Disability appointment, you must submit a copy of an SF-50 showing that.
- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, you must submit a copy of an additional SF-50 showing this grade.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/794446400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world and we make diversity of thoughts and inclusion a core value. Come Join the Department of the Treasury and Invest in Tomorrow.