This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/783316000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position oversees all Work and Family Life (WFL) services within Navy Region Southwest (NRSW) N91/Fleet and Family Support Programs (FFSP). This includes oversight of training, policies, and procedures related to deployment programs, relocation assistance, personal financial management, Exceptional Family Member Program support, transition assistance, family employment readiness, life skills/resiliency training, resource referral programs, and Ready Navy/crisis response.
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Overview
- Hiring complete
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Open & closing dates
03/25/2024 to 04/07/2024
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Salary
$117,628 - $129,555 per year
This position is eligible for a $500 sign on bonus.
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Pay scale & grade
NF 5
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
No
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Travel Required
50% or less - Actual travel expectation is 30%
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Relocation expenses reimbursed
Yes— You may qualify for reimbursement of relocation expenses in accordance with agency policy.
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
5
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
24-1049
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Control number
783316000
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Duties
Administrative management duties comprise 30% of incumbent's time and include but are not limited to:
- Serves as primary technical advisor to the FFSP Regional PM regarding WFL services within the region.
- Consults and collaborates with the Regional FFSP PM on policy interpretation and implementation for all WFL services within the region, ensuring regional and local instructions, standard operating procedures, and guidance reflect current directives, instructions, and laws.
- Reviews directives from higher authority to determine potential impact on the organization.
- Develops standardized regional plans, policies, and procedures for the delivery of WFL services.
- Establishes internal administrative procedures to secure adequate control in terms of deadlines, progress reports, and directives and uses own initiative in developing procedures, in order to increase the general now of information and overcome bottlenecks in the administrative process.
- Uses standard approaches to perform a variety of duties related to regional WFL services involving administrative or support issues.
- Provides input and justifications in support of the development and management of the Regional FFSP WFL services budget, which may include contract funds.
- Identifies through data collection and consultation with the Site Managers, the Regional Education Services Consultant (ESC}, and the Regional Counseling and Advocacy Coordinator (CAC), WFL services resource requirements, and recommends allocation of resources for Regional WFL services, providing appropriate and timely feedback to the Regional PM.
- Assists the Regional PM with long range financial planning.
- Provides consultation and collaboration with the Regional ESC to address Regional and installation WFL issues, other Regional Program Managers (e.g., Personal Property, Personnel Support Detachment, Career Counselors, Chamber of Commerce, Department of Labor, Veteran's Affairs, etc.) to address community support issues, and other Regional FFSP WFL Consultants to address installation service delivery and WFL needs and issues across regions.
- Drives from one installation to another to provide advice/guidance and administrative functions.
- Serves as technical consultant for all installation WFL Managers.
- Provides consultation, collaboration, and technical assistance to WLF Managers to address base program operations and service delivery issues.
- Observes and evaluates work performance and reports results to Site Manager/Installation Commanding Officer and Regional Program Manager.
- Participates in the development of regional formal and informal needs assessment tools in order to detem1ine command, Service Member and family needs.
- Assists with focus groups and survey development to ensure that all WFL issues are addressed.
- Receives and reviews customer feedback tools and utilizes them for program improvement.
- Ensures the successful completion of the customer feedback loop by developing and tracking a regional process of collection, evaluation, and implementation of feedback collected through needs assessment and survey tools.
- Researches and resolves customer complaints.
- Collects, monitors, and assesses technical data related to regional WFL services, creates statistical reports, and analyzes trends.
- Conducts research and compilation of data from diverse sources.
- Extracts and assembles information, conducts analysis utilizing standard analytical techniques and develops reports and presentations.
- Participates in regular meetings with management to address management support issues as they relate to WFL services, including financial, administrative, and human resource issues, to resolve problems, and provide recommendations to achieve improvements or cost efficiencies.
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Requirements
Conditions of Employment
- Must be able to obtain and maintain a Secret Security Clearance.
- Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must have or be able to obtain and maintain a current driver's license.
- This position is emergency-essential (E-E). In the event of a crisis situation, must continue to perform the E-E duties until relieved by proper authority. The incumbent or the designated alternate may be required to take part in readiness exercises.
- This position cannot be vacated during a national emergency or mobilization without seriously impairing the capability of the organization to function effectively; therefore, the position is designated "key."
Qualifications
- Knowledge of the professional methods necessary to counter any inherent psychological and/or socioeconomic stresses caused by prolonged separations which affect individuals, families, mission performance, and command readiness.
- Knowledge of the Navy's organization, mission, and lifestyle.
- Knowledge of the oversight and provisions of WFL services including the Transition Assistance, Relocation Assistance, Spouse Career/Employment Assistance, and Personal Financial Management services.
- Knowledge of analytical and evaluative methods and a thorough understanding of how regulations and programs are administered in order to apply measurement standards.
- Knowledge of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness and the improvement of complex management processes and systems, which impact the achievement of Navy program goals and objectives.
- Knowledge of the Public Laws, Department of Defense (DoD) directives, Secretary of the Navy (SECNAV) and Office of the Chief of Naval Operations (OPNAV) instructions that directs the programs making up the array of WFL services.
- Knowledge of the military lifestyle and military community support programs,
- Knowledge of FFSP mission functions, policies and procedures; mission requirements, program goals and objective.
- Knowledge of the theory and principles of management including administrative practices and procedures.
- Knowledge of a variety of Navy administrative and resource management policies, procedures and regulations related to budget/financial management, property management, and administrative policies.
- Skill in applying analytical and evaluative techniques to the identification, consideration, resolution of issues or problems of a procedural or factual nature.
- Skill in written and oral communication sufficient to prepare and present findings and recommend solutions; compose a variety of correspondence, budget justifications/requests, instructions, responses to complaints/inquiries and other materials.
- Skill in conducting interviews with management and employees to obtain or exchange information about work objectives, processes, procedures and policies.
- Ability to use qualitative and quantitative analytical techniques.
- Ability to communicate effectively both orally and in writing.
Education
N/A
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required at the time of application:
- Resume
- Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
How to Apply
Applications are not accepted in person or via email. Applicants must apply online.
Click the blue APPLY button at the top of this announcement to apply.
Agency contact information
Kristel Sassady
- Address
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NAVBASE San Diego
750 Pacific Coast Highway
San Diego, CA 92132-0058
US
Next steps
Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
Help
Learn more about this agency
How to Apply
Applications are not accepted in person or via email. Applicants must apply online.
Click the blue APPLY button at the top of this announcement to apply.
Agency contact information
Kristel Sassady
- Address
-
NAVBASE San Diego
750 Pacific Coast Highway
San Diego, CA 92132-0058
US
Next steps
Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Commander, Navy Installations
Fleet and Family Readiness (FFR) Programs offer innovative, exciting and meaningful work supporting Sailors and their families across Navy Region Southwest (NRSW). FFR programs include Morale, Welfare and Recreation (MWR), Child and Youth Programs (CYP), Fleet and Family Support (FFS), and Housing. Our mission is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR provides competitive salaries and comprehensive benefits including paid holidays, free gym access, free movies, military exchange privileges, discounted bowling and water/sports rentals, discounted tickets, tours and travel, and subsidized childcare for CYP employees. Full-time and part-time benefits also include medical, dental and life insurance; retirement plan, 401(k), and paid vacation and sick leave benefits.
The Fleet and Family Support Program (FFSP) promotes self-reliance and resiliency to strengthen the military and its family members, support mission readiness, assists commanders in planning for and responding to family readiness needs, and outreach partnerships. FFSP aims to deliver the best services at the right time and in the right place. Our programs promote self-reliance and family resilience for active duty, activated reservists, retirees, and family members.
Agency contact information
Kristel Sassady
- Address
-
NAVBASE San Diego
750 Pacific Coast Highway
San Diego, CA 92132-0058
US