This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/757127600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This is the position of Information Technology Specialist (Ground System Operator), High Energy Astrophysics Division (HEAD), Chandra Mission Support Team of the Operations Control Center (OCC), Smithsonian Astrophysical Observatory. The incumbent will report to the OCC Lead Console Operator. Activities will include real time flight console support to operate the OCC systems and configure them for support of changing operational requirements.
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Overview
- Reviewing applications
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Open & closing dates
10/26/2023 to 01/09/2024
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Salary
$81,963 - $106,549 per year
* salary range reflects CY24 pay schedule effective 1/14
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Pay scale & grade
IS 11
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Relocation expenses reimbursed
No
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Appointment type
Permanent - Indefinite Trust Fund Appointment This is not a federal position
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
11
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
23-138
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Control number
757127600
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This job is open to
Clarification from the agency
This position is open to all qualified candidates with U.S. Citizenship or U.S. Permanent Resident status. First consideration may be made 14 days after the opening date.
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Duties
- Serve as the real time point of contact to provide services in operating and resolving problems that may arise with the command and control systems for the Chandra Operations Control Center (Chandra-OCC).
- Set up and configure the control center system to support multiple training, verification, and test configurations required to prepare for Chandra flight operations during the operations development phase of the program.
- Monitor the state of the OCC Data System including functions dealing with the internal interfaces and telemetry processing.
- Implement internal configuration changes, evaluate the impact of the changes, and translate FOT operational requirements into system or tool reconfiguration requirements.
- Perform systems administration and configuration control and establish interfaces with all OCC external resources required to support verification, testing, and flight operations.
- Support OCC system operations and develop required operations procedures for training and testing to support Chandra launch, and continued orbital operations for the duration of the program.
- Develop and maintain console operator procedural documentation that reflects the current implementation of the OCC Data System and FOT/console operator procedures.
- Train staff in new techniques and procedures as they develop.
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Requirements
Conditions of Employment
- Pre and Post background Investigation.
- May be required to serve a one year probationary period.
- Direct deposit/electronic funds transfer required for salary payment.
For qualification standards please check: https://www.opm.gov/qualifications/Standards/IORs/gs2200/2210-altA.asp
Qualifications
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Candidates for grade 11 must possess a minimum of one year of specialized experience equivalent to at least the grade 9 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position which should demonstrate proficiency in all aspects of ground operations, to be able to function as a technical expert in performing GOT operations, practices, and procedures and support systems engineering duties.
OR
Education:
All academic degrees and coursework must be from accredited or pre-accredited institutions. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Grade 11: Ph.D. or equivalent doctoral degree or
3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.
Additional information
The Smithsonian does not pay relocation expenses.
The Smithsonian embraces diversity and equal employment opportunity.
For the latest information on the COVID-19 vaccination requirements and its impact on your application, click on Smithsonian Institution’s Frequently Asked Questions
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualification will be evaluated further against the following criteria:
- Working knowledge of Unix system management practice and procedures
- Knowledge of spacecraft operations and telemetry processing
- Ability to provide technical assistance to end users, troubleshoot issues, and resolve problems
- Working knowledge of system programming languages such as C, Python, and shell scripts
- Skill in analyzing and evaluating data to provide recommendations based on studies relating to system performance, network performance, system security, and equipment and software evaluation to determine needs of users of the system
- Skill in oral and written communications and development of documentation, presentations, databases and reports
You may preview questions for this vacancy.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Detailed Resume
School Transcript, if using education to qualify for the position
Proof of U.S. accreditation for foreign study if applicable
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Click on the "Apply Online" button on the upper right side of the page. Please Note:
- You must apply for this position online through the 'Apply Online' button.
- Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
- Clicking the "DONE" tab does not submit your application. The "DONE" tab allows you to exit the system and save your information for completion at a later time. To submit your application, click the "FINISH" tab.
- The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
Agency contact information
Mary Hebert
- Address
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SMITHSONIAN
Human Resources
60 Garden Street
Mail Stop 17
Cambridge, Massachusetts 02138
United States
Next steps
You will receive an e-mail to acknowledge that your application has been received. Please be aware that the confirmation e-mail could reside in your "junk" or "bulk" mail folder depending on your filters. The Smithsonian receives many applications for each job. Each application is reviewed carefully, which may take a few weeks. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" or by contacting the Office of Human Resources Representative listed. Additional Information:
- The Smithsonian does not pay relocation expenses, but may pay a Recruitment Bonus.
- The Smithsonian embraces diversity and equal employment opportunity.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
Detailed Resume
School Transcript, if using education to qualify for the position
Proof of U.S. accreditation for foreign study if applicable
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Click on the "Apply Online" button on the upper right side of the page. Please Note:
- You must apply for this position online through the 'Apply Online' button.
- Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
- Clicking the "DONE" tab does not submit your application. The "DONE" tab allows you to exit the system and save your information for completion at a later time. To submit your application, click the "FINISH" tab.
- The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
Agency contact information
Mary Hebert
- Address
-
SMITHSONIAN
Human Resources
60 Garden Street
Mail Stop 17
Cambridge, Massachusetts 02138
United States
Next steps
You will receive an e-mail to acknowledge that your application has been received. Please be aware that the confirmation e-mail could reside in your "junk" or "bulk" mail folder depending on your filters. The Smithsonian receives many applications for each job. Each application is reviewed carefully, which may take a few weeks. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" or by contacting the Office of Human Resources Representative listed. Additional Information:
- The Smithsonian does not pay relocation expenses, but may pay a Recruitment Bonus.
- The Smithsonian embraces diversity and equal employment opportunity.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Smithsonian Institution
The Smithsonian Astrophysical Observatory is part of what is arguably the largest and most diverse astrophysical institution in the world, where the staff carries out a broad program of research in astronomy, astrophysics and earth and space sciences. If you would like to join this exciting organization, apply today!
Agency contact information
Mary Hebert
- Address
-
SMITHSONIAN
Human Resources
60 Garden Street
Mail Stop 17
Cambridge, Massachusetts 02138
United States