USAJOBS - Job Announcement

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This position is located in the Mission Platforms Section, Platform Services Division, IT Design & Development Directorate, Office of the Chief Information Officer.

The position description number for this position is 331553.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

This is a non-supervisory, non-bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

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Hiring complete

Open & closing dates

04/20/2023 to 05/04/2023
Salary

$132,368 - $172,075 per year
Pay scale & grade

GS 14
Location
- Anywhere in the U.S. (remote job) 2 vacancies
Remote job

Yes - The salary range advertised is for the Washington, DC area and may be adjusted based on the geographic locale of the selected applicant.
Telework eligible

Not applicable, this is a remote position.
Travel Required

Not required
Relocation expenses reimbursed

No
Appointment type

Permanent - Position
Work schedule

Full-time - Flexitime-Compflex-Maxiflex.
Service

Excepted
Promotion potential

14
Job family (Series)

2210 Information Technology Management
Supervisory status

No
Security clearance

Not Required
Drug test

No
Announcement number

VAR002347
Control number

720849300

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

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The position serves as a technical expert in the design, development, testing, implementation and support of Library platforms and applications for the Library of Congress, including support for the FOLIO Library platform. This position is located in the IT Design and Development Directorate. The work of this position involves analysis, design, programming, testing, implementation and support of Web-based applications supporting the FOLIO-based Library Collections Access Platform (LCAP), and integrated applications supporting acquisitions, authentication, cataloging, digital collections, and more.

Independently designs, programs, tests, and integrates related software components into a Library platform that meets user requirements. Upgrades and enhances existing applications, implement new applications, and integrate applications with existing or new COTS applications, including FOLIO.

Ensures information security/information assurance policies, principles, and practices are integrated into the delivery of application software solutions. Ensures user interfaces are compliant with the section 508 and WCAG 2.1 standards

Conducts unit, system and integration testing of applications and takes action to correct reported defects. Develops test, data migration and implementation scripts for applications within the Library Collections Access Platform and FOLIO.

Oversees the migration of Web-based applications to the production environment and monitors applications for stability, accuracy, and performance. Works with LCAP vendor technical representatives, functional area specialists and system engineering staff to resolve technical issues, and to implement and coordinate new software releases. Monitors the performance of these systems adding enhancements, modifications, and additional features as requested by management and end users or to comply with changes in security or agency directives.

Provides technical expertise in analyzing, diagnosing, and resolving problems with LCAP applications. Independently troubleshoots and performs diagnostic testing to resolve complex problems throughout the entire Software Development Life Cycle (SDLC), addressing items such as systems capacity and performance problems. Uses sound judgment, initiative, and resourcefulness in resolving complex problems or developing innovative methods to handle new or unprecedented issues or business requirements. Develops plans to aid in the recovery of failed applications by determining the cause of failure, documenting methods for preventing future failures, correcting the defective application, and restoring files, interfaces and application components, as needed.

Serves as the technical authority on business applications within the integrated Library platform and software development practices and tools used throughout the SDLC to support LCAP. Exercises considerable judgment and ingenuity in advocating the benefits of implementing application improvements or adopting new methodologies or tools used in all phases of the SDLC. Reviews proposed policy, regulations, and procedural changes to determine their impact on areas of responsibility and takes/recommends appropriate action to minimize the impact of those changes.

Provides expert evaluation of requirements, analysis of alternatives, and recommends technical solutions relating to the entire life cycle of Library platform applications. Conduct feasibility studies to develop alternative and cost effective approaches to satisfying customer requirements within the LCAP system. Writes technical business cases and makes recommendations on approaches for enhancing existing applications, or for purchasing or developing new applications that satisfy customer needs. Independently plans and coordinates agency-wide implementation of process improvement methods and concepts to improve the quality of software products.

Researches and/or analyses constantly evolving complex program related IT issues or problems where the success of the program is dependent on the IT solution. Based on conditions and factors that relate to the subject program and related programs, determines what information is required, and collects from multiple sources. Reviews information, reconciles conflicting data, and devises new or modified methods to analyze findings. Develops recommendations and proposals and presents them to management.

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Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to develop Library and Digital Content Management applications.**

Ability to develop and implement software applications within a team using Agile and Software Development Life Cycle (SDLC) best practices.**

Ability to conduct systems analyses and design.

Ability to communicate in writing.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan

You may preview questions for this vacancy.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.

Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.

Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.

IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Agency contact information

Job Help Desk

Phone: 202-707-5620
Email: JobHelp@loc.gov
Address: LIBRARY OF CONGRESS
Human Resources Dept.
101 Independence Ave. SE
LM107
Washington, District of Columbia 20540-2700
United States

Learn more about this agency

Next steps

Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.