This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/707589200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
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Overview
- Hiring complete
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Open & closing dates
02/17/2023 to 04/30/2023
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Salary
$0 - $0 without compensation
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Pay scale & grade
GS 00
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Location
41 vacancies in the following location:
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IRS Nationwide Locations
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Remote job
No
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Telework eligible
No
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Travel Required
Occasional travel - May involve infrequent overnight travel to attend multi-day meetings/events. (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.) You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Temporary - Not to exceed 3 Yrs
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Work schedule
Part-time
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Service
Competitive
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Promotion potential
00
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
23-11847007C-TAX-9999-00
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Control number
707589200
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This job is open to
Clarification from the agency
Open to U.S. Citizens/Nationals; no prior Federal experience required
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Occasional travel - May involve infrequent overnight travel to attend multi-day meetings/events? (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)
Duties
WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION?
An independent organization within the IRS, the Taxpayer Advocate Service helps taxpayers resolve problems and recommends changes that will prevent them. You'll assist taxpayers who are experiencing economic harm. These taxpayers are seeking help to either resolve tax problems that have not been resolved through normal channels or require help to resolve issues with IRS systems or procedures. The service is free, confidential, and tailored to meet the taxpayers' needs. Available for businesses as well as individuals, you'll be there to listen to problems, help taxpayers understand what needs to be done, and work with them until the problem is resolved. TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).
WHAT DOES A VOLUNTEER TAXPAYER ADVOCACY PANEL MEMBER DO?
Taxpayer Advocacy Panel members are strictly volunteers and will not receive a salary. You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers' issues, and make recommendations for improving IRS service and customer satisfaction. The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve IRS service and customer satisfaction. Panel members serve a three-year appointment.
TAP offers its members a unique opportunity to participate in the improvement of both the American tax administration system and the organization of the IRS. TAP members make progress on local, pressing tax issues by working directly with the IRS. Members serve as listening posts to their community and provide local input on tax-related issues. TAP members have the unique opportunity to work directly with taxpayers and the IRS to help change the IRS.
As a Volunteer Taxpayer Advocacy Panel member, you will:
- Serve in an advisory capacity to the IRS through meetings and focus groups;
- Solicit taxpayer input on specific issues and channel the feedback to the agency;
- Identify, prioritize, and elevate as necessary, taxpayer issues to the IR;
- Participate in taxpayer outreach opportunities by speaking to individuals and groups about the Panel;
- Annually report and publish, as a team, the results of your team's work.
Occasional travel - May involve infrequent overnight travel to attend multi-day meetings/events? (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)
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Requirements
Conditions of Employment
- Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
- Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
- Undergo Citizenship verification.
- Office of Professional Responsibility Check, if in practice before the IRS
- Federal Lobbyist Check
Qualifications
Qualifications:
You must meet the following requirements by the closing date of this announcement.
Volunteer TAP Members Must:
Outreach to the public is vitally important to the success of the TAP. As a member you will be expected to identify and participate in various outreach activities to solicit input from taxpayers about IRS products and services. Members should have good listening skills and the ability to interact with groups and individuals to solicit feedback from the public. Ideal candidates should be able to separate their personal views from TAP/IRS issues.
TAP includes members from all segments of the population with varying backgrounds and experiences; they represent the view of the average American taxpayer. There is no specialized tax experience required to serve on the TAP. Members will be provided the information needed to effectively contribute to the panel.
You must meet the following requirements by the closing date of this announcement.
Volunteer TAP Members Must:
- Be willing to commit approximately 200 to 300 volunteer hours per year to the Panel;
- Be current with all Federal tax obligations;
- Pass an FBI criminal background check;
- Not be a federally registered lobbyist;
- Not be a current Treasury or IRS employee or have worked for the Treasury or IRS within the past three years; and
- Not be a current volunteer TAP member or have served as a volunteer TAP member within the last three years.
- Individuals who practice before the IRS must be in good standing with the IRS.
Outreach to the public is vitally important to the success of the TAP. As a member you will be expected to identify and participate in various outreach activities to solicit input from taxpayers about IRS products and services. Members should have good listening skills and the ability to interact with groups and individuals to solicit feedback from the public. Ideal candidates should be able to separate their personal views from TAP/IRS issues.
TAP includes members from all segments of the population with varying backgrounds and experiences; they represent the view of the average American taxpayer. There is no specialized tax experience required to serve on the TAP. Members will be provided the information needed to effectively contribute to the panel.
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- As this is a volunteer position, you will not receive a salary.
- Any expenses incurred during the recruitment process are not reimbursable. This includes but is not limited to any travel or costs associated with fingerprint processing.
TAP volunteer Member positions will be filled in the following locations:Alaska, Alabama, Arizona, Arkansas, California, Colorado, District of Columbia, Florida, Georgia, Hawaii, Iowa, Illinois, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New Mexico, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, West Virginia, Wyoming
Applicants selected from these locations will serve a three-year membership term or be chosen as an alternate member to be considered for membership if a vacancy occurs in their location during the years.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume and responses to the online questions. Please be sure that your resume includes detailed information to support your qualifications for this program; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating: Your application will be evaluated on the competencies of the program in the following areas: Teamwork, Interpersonal Skills, Oral and Written Communications, Problem Solving, Computer Skills, Project Management, Influencing/Negotiating, and Volunteerism. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, and training relevant to the duties of this program.
Referral: If you are among the top candidates, your application may be referred for consideration. We will not reimburse costs related to the interview such as travel to and from the interview site. The most qualified candidates will be interviewed by a team comprised of IRS staff and a current TAP member. The Department of the Treasury will review the recommended candidates and make final selections.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
- Online Application - Questionnaire
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 04/30/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 04/30/2023.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11847007
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 04/30/2023.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
IRS Cincinnati External
- Address
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Taxpayer Advocate Services Systemic Advocacy
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
- Online Application - Questionnaire
Help
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Learn more about this agency
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 04/30/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 04/30/2023.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11847007
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 04/30/2023.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
IRS Cincinnati External
- Address
-
Taxpayer Advocate Services Systemic Advocacy
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Internal Revenue Service
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world's biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
Agency contact information
IRS Cincinnati External
- Address
-
Taxpayer Advocate Services Systemic Advocacy
1111 Constitution Ave NW
Washington, DC 20224
US