This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/696272600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
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Overview
- Hiring complete
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Open & closing dates
12/27/2022 to 10/03/2023
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Salary
$98,496 - $158,432 per year
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Pay scale & grade
GS 13
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Locations
12 vacancies in the following locations:
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(AL2392) 5123 RESEARCH DR NW Huntsville, AL
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(CA0150) 300 N LOS ANGELES ST Los Angeles, CA
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(CA0281) 1301 CLAY ST Oakland, CA
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(CA0316) 333 W BROADWAY San Diego, CA
Additional locations are listed below.
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
13
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
23-11767059O-OSX-0301-13
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Control number
696272600
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Military spouses
Clarification from the agency
Open to U.S. Citizens/Nationals
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Duties
WHAT IS THE OFFICE OF ONLINE SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas:
Office of Online Services
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Supports digital programs and projects through their full lifecycle, in support of the agency's missions and initiatives to improve customer experience. Works on the creative design and development of online products and services, including service design activities; develops business cases and works with business owners to develop and analyze requirements and define features; creates or documents user stories, epics, and acceptance criteria, conducts backlog grooming and prioritization, establishes milestones and priorities, identifying features and supporting development of products. Proposes hypotheses and success metrics. Writes test plans and moderator guides based on acceptance criteria and conducts testing.
- Develops, coordinates, modifies, and maintains product-specific roadmaps, documentation, and short and long-term project plans as assigned, incorporating studies, analysis/analytics, journey maps, and considering available resources, strategic goals, and business initiatives. Uses analysis to develop product portfolio strategies, product lifecycles and roadmaps that include performance tracking metrics and rationalization strategies.
- Analyzes digital business requirements and digital engagement of taxpayers, including the risks and opportunities presented by potential digital solutions. Bases decisions on data from a variety of sources including but not limited to Google Analytics, customer satisfaction surveys, and the analyses of other; uses data to uncover trends, preferences and other information that can be used to improve customer experience. Communicates findings with team members to create common understanding.
- Meets with working group to define the goals and objectives of projects and programs; prepares comprehensive reports to keep leadership advised of plans and progress. Incumbent is adept in all aspects of project planning, execution, and implementation, including integration of the customer experience into concept development, requirements gathering and analysis, identification of new methods, trends, and techniques, and user testing research to better support the design and development of online interactions.
- Designs and customizes complex studies, data gathering efforts, or comprehensive reviews that provide information to assist Online Services' program areas, improve program delivery, and identify actual or potential problem areas impacting program operations and customer experience.
Help
Though many locations may be listed, you will be limited to a maximum of 3 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement: 10/03/2023. The register will be used to fill an anticipated 12 vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the cut-off dates to be considered: 01/02/2023, 04/03/2023, 07/03/2023 and 10/03/2023. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date or the final selection date.
Requirements
Conditions of Employment
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
- Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with market research, requirements gathering and analysis, integration and utilization of analytics, measures, and metrics in problem solving to support the development of product roadmap(s), project plans, business case(s), and minimum viable product (MVP) definition. Experience with analytical techniques, principles, concepts, theories, and evaluative methods sufficient to analyze facts, draw conclusions, and recommend solutions, conduct analysis of market conditions, and determine actions to support improved taxpayer experience and compliance with legislation, regulations, or initiatives. Experience with analytical and evaluative methods to research emerging technologies and provide advice on design, content creation, and development strategies for digital platforms, including mobile devices. Experience with web analytic techniques to analyze data regarding web traffic to improve the customer experience of a website or application, and experience communicating data and information clearly and efficiently to partners, stakeholders, and end users. Experience applying Agile principles in the design and development of customer experiences using methodologies such as Scrum, Scaled Agile Framework (SAFe), and Large Scale Scrum (LeSS). Experience using Federal standards related to plain language, commercial and Federal best practices for editorial techniques and digital communication principles related to content used on digital platforms.
For more information on qualifications please refer to OPM's Qualifications Standards.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with market research, requirements gathering and analysis, integration and utilization of analytics, measures, and metrics in problem solving to support the development of product roadmap(s), project plans, business case(s), and minimum viable product (MVP) definition. Experience with analytical techniques, principles, concepts, theories, and evaluative methods sufficient to analyze facts, draw conclusions, and recommend solutions, conduct analysis of market conditions, and determine actions to support improved taxpayer experience and compliance with legislation, regulations, or initiatives. Experience with analytical and evaluative methods to research emerging technologies and provide advice on design, content creation, and development strategies for digital platforms, including mobile devices. Experience with web analytic techniques to analyze data regarding web traffic to improve the customer experience of a website or application, and experience communicating data and information clearly and efficiently to partners, stakeholders, and end users. Experience applying Agile principles in the design and development of customer experiences using methodologies such as Scrum, Scaled Agile Framework (SAFe), and Large Scale Scrum (LeSS). Experience using Federal standards related to plain language, commercial and Federal best practices for editorial techniques and digital communication principles related to content used on digital platforms.
For more information on qualifications please refer to OPM's Qualifications Standards.
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information
- Subject to a 1-year probationary period (unless already completed).
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
- This is a bargaining unit position.
- Tour of Duty: Monday - Friday; Between the hours of 6:00AM and 6:00PM
- Alternative work schedule, staggered work hours or telework may be available.
- Relocation expenses - NO
- Obtain and use a Government-issued charge card for business-related travel.
- May be eligible for telework based on IRS policy. If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
Though many locations may be listed, you will be limited to a maximum of 3 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement: 10/03/2023. The register will be used to fill an anticipated 12 vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the cut-off dates to be considered: 01/02/2023, 04/03/2023, 07/03/2023 and 10/03/2023. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date or the final selection date.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide to the application questionnaire, and the result of the additional assessments required for this position. Your answers will be verified against information provided in your resume. You must make a fair and accurate assessment of your qualifications. If a determination is made that you have rated yourself higher than what is apparent in the description of your experience, competencies, skills, and/or education/training (or that your resume/application is incomplete), you could be rated ineligible or your score could be lowered. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Communication and Media
- Customer Service
- Problem Solving
- Project Management
- Requirements Analysis
Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.
Subject Matter Expert (SME) Structured Resume Review: The Subject Matter Expert (SME) Panel will independently conduct a Structured Resume review using a pre-determined scoring matrix based on the following Competencies:
- Communication and Media
- Customer Service
- Problem Solving
- Project Management
- Requirements Analysis
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category CAT C to be rated as "well qualified" to receive special selection priority.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions. Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on veterans' preference view FedsHireVets.
- Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND:
- a copy of your spouse's active military orders; OR
- verification of your spouse's 100% service-connected disability (e.g., VA Letter and/or DD-214); OR
- verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.
- Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
- Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 10/03/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 10/03/2023.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11767059
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 10/03/2023.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
IRS Ogden/Fresno External
- Address
-
OLS - Online Service
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional Locations
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(CA0154) 450 GOLDEN GATE AVE San Francisco, CA
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(CA6116) 55 SOUTH MARKET ST San Jose, CA
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(CO1811) 1999 BROADWAY Denver, CO
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(DC0022) 1111 CONSTITUTION NW Washington DC, DC
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(FL0067) 400 WEST BAY ST Jacksonville, FL
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(FL2402) 3848 W COLUMBUS DR Tampa, FL
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(GA0087) 401 W PEACHTREE ST Atlanta, GA
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(GA2004) 2888 WOODCOCK BLVD Chamblee, GA
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(HI8469) 1003 BISHOP ST Honolulu, HI
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(IL0236) 230 S DEARBORN ST Chicago, IL
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(MD0055) 31 HOPKINS PLAZA Baltimore, MD
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(MD0278) 5000 ELLIN RD Lanham, MD
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(MA0131) 15 NEW SUDBURY ST Boston, MA
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(MI0800) 985 MICHIGAN AVE Detroit, MI
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(NY7288) 2 METROTECH CENTER Brooklyn, NY
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(NC2598) 10715 DAVID TAYLOR DR Charlotte, NC
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(NC2668) 4905 KOGER BLVD Greensboro, NC
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(NC1151) 7751 BRIER CREEK PKWY Raleigh, NC
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(OH0819) 550 MAIN ST Cincinnati, OH
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(OR0043) 1220 SW 3RD AVE Portland, OR
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(PA0277) 600 ARCH ST Philadelphia, PA
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(PA0233) 1000 LIBERTY AVE Pittsburgh, PA
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(PR4001) CITY VIEW PLAZA Guaynabo, PR
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(SC0068) 1835 ASSEMBLY ST Columbia, SC
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(SC1149) 4400 LEEDS AVE North Charleston, SC
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(TN2351) 5740 UPTAIN RD Chattanooga, TN
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(TN2070) 22 N FRONT ST Memphis, TN
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(TN0052) 801 BROADWAY Nashville, TN
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(TX0227) 300 E EIGHTH ST Austin, TX
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(TX0284) 1100 COMMERCE ST Dallas, TX
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(TX0302) 4050 ALPHA RD Farmers Branch, TX
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(UT0035) 324 25th ST Ogden, UT
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(WA0101) 915 SECOND AVE Seattle, WA
Help
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions. Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on veterans' preference view FedsHireVets.
- Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND:
- a copy of your spouse's active military orders; OR
- verification of your spouse's 100% service-connected disability (e.g., VA Letter and/or DD-214); OR
- verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.
- Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.
- Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
Help
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Learn more about this agency
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 10/03/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 10/03/2023.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11767059
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 10/03/2023.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
IRS Ogden/Fresno External
- Address
-
OLS - Online Service
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional Locations
-
(CA0154) 450 GOLDEN GATE AVE San Francisco, CA
-
(CA6116) 55 SOUTH MARKET ST San Jose, CA
-
(CO1811) 1999 BROADWAY Denver, CO
-
(DC0022) 1111 CONSTITUTION NW Washington DC, DC
-
(FL0067) 400 WEST BAY ST Jacksonville, FL
-
(FL2402) 3848 W COLUMBUS DR Tampa, FL
-
(GA0087) 401 W PEACHTREE ST Atlanta, GA
-
(GA2004) 2888 WOODCOCK BLVD Chamblee, GA
-
(HI8469) 1003 BISHOP ST Honolulu, HI
-
(IL0236) 230 S DEARBORN ST Chicago, IL
-
(MD0055) 31 HOPKINS PLAZA Baltimore, MD
-
(MD0278) 5000 ELLIN RD Lanham, MD
-
(MA0131) 15 NEW SUDBURY ST Boston, MA
-
(MI0800) 985 MICHIGAN AVE Detroit, MI
-
(NY7288) 2 METROTECH CENTER Brooklyn, NY
-
(NC2598) 10715 DAVID TAYLOR DR Charlotte, NC
-
(NC2668) 4905 KOGER BLVD Greensboro, NC
-
(NC1151) 7751 BRIER CREEK PKWY Raleigh, NC
-
(OH0819) 550 MAIN ST Cincinnati, OH
-
(OR0043) 1220 SW 3RD AVE Portland, OR
-
(PA0277) 600 ARCH ST Philadelphia, PA
-
(PA0233) 1000 LIBERTY AVE Pittsburgh, PA
-
(PR4001) CITY VIEW PLAZA Guaynabo, PR
-
(SC0068) 1835 ASSEMBLY ST Columbia, SC
-
(SC1149) 4400 LEEDS AVE North Charleston, SC
-
(TN2351) 5740 UPTAIN RD Chattanooga, TN
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(TN2070) 22 N FRONT ST Memphis, TN
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(TN0052) 801 BROADWAY Nashville, TN
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(TX0227) 300 E EIGHTH ST Austin, TX
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(TX0284) 1100 COMMERCE ST Dallas, TX
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(TX0302) 4050 ALPHA RD Farmers Branch, TX
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(UT0035) 324 25th ST Ogden, UT
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(WA0101) 915 SECOND AVE Seattle, WA
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Learn more about
Internal Revenue Service
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world's biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
Agency contact information
IRS Ogden/Fresno External
- Address
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OLS - Online Service
1111 Constitution Ave NW
Washington, DC 20224
US