This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/636942500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is in the Smithsonian Institution, Office of the Chief Information Officer. The employee supports the Digitization Program Office (DPO) goals of creating a vibrant digitization culture at the Smithsonian.
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Overview
- Reviewing applications
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Open & closing dates
02/11/2022 to 02/25/2022
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Salary
$74,950 - $97,430 per year
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Pay scale & grade
GS 11
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Location
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
25% or less - As part of the work, the incumbent is expected to visit libraries, archives, museums, offices and collection and digital data storage facilities.
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Relocation expenses reimbursed
No
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Appointment type
Permanent - Federal
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Work schedule
Full-time - Full-Time, Permanent
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Service
Competitive
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Promotion potential
12
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
22R-SJ-307086-DEU-OCIO
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Control number
636942500
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This job is open to
Clarification from the agency
This position is open to all U.S. Citizens or U.S. Nationals. More than one selection may be made from this announcement.
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Duties
As an IT Specialist (Customer Support) the incumbent will perform the following duties but not limited to:
- Serves as a Project Manager for enterprise-wide mass digitization projects to Smithsonian units (museums, archives and libraries and research centers). The incumbent performs a wide range of project management functions, including system and process analysis, requirements definition, workflow development, assistance to units Institution wide with digital asset processing, system administration, maintenance, and customer training, troubleshooting, and reporting activities in support of the Institution’s digitization functions.
- Uses digital equipment, programs and software to create digital images of museum collections in a cultural heritage or scientific collections environment. This includes digital cameras (Single Lens Reflex (SLRs), medium format, etc.), flatbed and overhead scanners, photo stands, advanced continuous and strobe lighting environments, Adobe’s Photoshop and related programs; Phocus, Phase One’s Capture One, as well as open source software such as ImageMagick with substantial imaging responsibilities photographing museum collections of various sizes and materials.
- Documents, in detail, the imaging workflow process to include image quality specifications, i.e. spatial frequency response (SFR; aka image resolution), deltaE limits for color reproduction, tonal response, as well as other imaging characteristics; and image processing parameters, i.e. camera and lighting settings, color space, bit depth, gamma, file type, file naming conventions, and metadata specs. Uses FADGI based standards, Golden Thread standardized imaging targets, and the Digital Image Conformance Evaluation (DICE)/Golden Thread software suite to assess resolution, color accuracy, tonal response and other digital imaging characteristics. These issues vary with every project as they must be analyzed to adjust to the requirements for the specific type of image being digitized.
- Uses colorimeters or spectrocolorimeters to measure object/specimen color, uses inspection microscopes to measure object detail size, and uses light meters to measure proper exposure level.
- Creates High Level Architecture diagrams documenting digital image and data workflow through various Collection Information Systems (CIS), (including Gallery Systems’ The Museum System (TMS), Axiell’s Electronic Museum (EMu) and/or MIMSY-XG Collections Information Systems as applied to Digital Asset Management System (DAMS), Transcription Services, and other enterprise IT infrastructure systems and services, ensuring that proper connections are in place between systems of records. These are presented to the team that will implement the architectural changes.
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Requirements
Conditions of Employment
- Pass Pre-employment Background Investigation
- May need to complete a Probationary Period
- Maintain a Bank Account for Direct Deposit/Electronic Transfer
- Males born after 12/31/59 must be registered with Selective Service.
Conditions of Employment
COVID-19 VACCINATION REQUIREMENTS:
For the latest information on the COVID-19 vaccination requirements and its impact on your application, click on Smithsonian Institution’s Frequently Asked Questions.
Qualification requirements must be met within 30 days of the job announcement closing date.
For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions on OPM website.
Qualifications
GS-11 Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-09 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as managing short term IT digitization projects in one of the following organizations: library, archive, museum, research center; or a similar scientific, historical, or cultural institution setting. This experience includes serving as either a digital photographer or digital imaging specialist using digital equipment, programs, and software to create digital images for the organization.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.
Or Education: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
In addition to meeting the Specialized Experience for all positions individuals must have related experience demonstrating each of the four competencies listed below:
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships.
- Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate.
- Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations.
The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
In the Basic requirement questions section below you will have an opportunity to prepare narrative relating to your IT experience which demonstrates each of the four competencies (Attention to Detail, Customer Service, Oral Communication, and Problem Solving).
Additional information
This position is included in the bargaining unit.
Flexible Spending Accounts - http://www.fsafeds.com/fsafeds/index.asp
Health Insurance - http://www.opm.gov/insure/health/index.asp
Leave - http://www.opm.gov/oca/leave/index.asp
Life Insurance - http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance - http://www.ltcfeds.com
Retirement Program - http://www.opm.gov/retire/index.asp
Benefits
The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.
Please see Benefits at www.sihr.si.edu for a complete description.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
- Ability to manage short and long term, multi-phase IT digitization projects in a library, archive, museum or research center; or similar historical or cultural institution setting.
- Ability as a digital photographer or digital imaging specialist to use digital equipment, programs and software to create digital images of museum collections in a cultural heritage or scientific collections environment.
- Ability to apply FADGI based standards, Golden Thread standardized imaging targets, and the DICE/Golden Thread software suite to assess resolution, color accuracy, tonal response and other digital imaging characteristics, gained through work experience.
- Ability to use colorimeters or spectrocolorimeters to measure object/specimen color, using inspection microscopes to measure object detail size, and using light meters to measure proper exposure level, gained through work experience.
- Knowledge of museum collections management and Collection Information Systems: Gallery Systems’ The Museum System, Axiell’s Electronic Museum, MIMSY-XG, and an enterprise Digital Asset Management System, gained through work experience
Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:
- Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
- Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
- Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.
This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.
Important Note:
The review of your resume will determine your final rating and should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.
To preview questions please click here.
Benefits
The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.
Please see Benefits at www.sihr.si.edu for a complete description.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Your application package should include the following documents:
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Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.
For assistance with creating a resume, please click here. - Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
- Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
- Proof of U.S. accreditation for foreign study, if applicable.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Click on the "Apply Online" button on the upper right side of the page. Please Note:
- You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
- You may submit required documents by uploading them online during the application process; OR You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
- The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
- If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.
Agency contact information
Shaunte Jackson
- Address
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SMITHSONIAN
Office of Human Resources
POB 23772, 600 Maryland Avenue, SW 517
Capital Gallery
Washington, District of Columbia 20013-7012
United States
Next steps
At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information:
- Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm.
- The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
- The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
Your application package should include the following documents:
-
Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.
For assistance with creating a resume, please click here. - Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
- Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
- Proof of U.S. accreditation for foreign study, if applicable.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
Click on the "Apply Online" button on the upper right side of the page. Please Note:
- You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
- You may submit required documents by uploading them online during the application process; OR You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system generated cover sheet by the closing date. Documents faxed without the system generated coversheet are not retrievable and cannot be considered as part of the application package.
- The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
- If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.
Agency contact information
Shaunte Jackson
- Address
-
SMITHSONIAN
Office of Human Resources
POB 23772, 600 Maryland Avenue, SW 517
Capital Gallery
Washington, District of Columbia 20013-7012
United States
Next steps
At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed. Additional Information:
- Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm.
- The Smithsonian does not pay relocation expenses but recruitment incentives may be authorized.
- The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Smithsonian Institution
The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."
Agency contact information
Shaunte Jackson
- Address
-
SMITHSONIAN
Office of Human Resources
POB 23772, 600 Maryland Avenue, SW 517
Capital Gallery
Washington, District of Columbia 20013-7012
United States