This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/631900200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is located at Department of Housing and Urban Development, Asst Secretary for Housing-Federal Housing Commissioner.
This opportunity is also open to Status eligibles under announcement 22-HUD-735. Please refer to that announcement for details on open period, eligibility, and how to apply.
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Overview
- Hiring complete
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Open & closing dates
01/20/2022 to 02/02/2022
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Salary
$96,387 - $125,301 per year
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Pay scale & grade
GS 13
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Location
1 vacancy in the following location:
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - 1 to 5 nights per month
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
13
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Job family (Series)
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Supervisory status
Yes
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Security clearance
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Drug test
No
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Announcement number
22-HUD-736-P
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Control number
631900200
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This job is open to
Clarification from the agency
U.S. citizens or U.S. Nationals; no prior Federal experience is required.
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Duties
As a Supervisory Loan Servicing Specialist, you will:
- Serve as a chief advisor to the Insurance Operations Division Director, the Albany Financial Operations Center Director, the Office of Financial Services Director, the Housing-FHA Comptroller, the Deputy Assistant Secretary for Finance and Budget, other Housing and HUD management officials, and representatives from other Federal agencies on matters pertaining to the financial management and fiscal servicing of the Title I insurance program and Home Equity Conversion Mortgage (HECM) program.
- Establish and maintain necessary liaison relationships with applicable lender and consumer associations, leagues, chapters, and other groups on a state-by-state basis as well as applicable local, state, and Federal agencies in furtherance of promoting the program and developing a climate conducive to administering the program with a minimum of obstacles.
- Oversee the development, enhancement, maintenance, and operation of complex automated systems that contain and generate financial data used to adjust lender insurance reserves accounts, transfer loans between purchasing and selling lenders, process insurance claims, and recover repurchase of erroneous claims and other receivables.
- Assure that the Branch fulfills its customer service obligations by providing program participants with training and technical advice to improve performance and reduce costs, and on new or revised programs, policies, procedures, and systems. Also assures that the Branch provides effective customer service by resolving issues and problems related to the activities of the Branch.
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Requirements
Conditions of Employment
The official duty station for this position will be in Albany, New York. Failure to report to duty at this location may be grounds for a disciplinary action, including removal.
Key Requirements:- Please refer to "Conditions of Employment."
- Must be U.S. Citizen or U.S. National.
Qualifications
You must meet the following requirements by the closing date of this announcement.
Specialized Experience: For the GS-13 grade level, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes:
- Working on project teams tasked with addressing issues related to financial management matters; AND
- Preparing oral and written reports on financial management matters; AND
- Preparing or revising operating procedures.
Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Education
This job does not have an education qualification requirement.
Additional information
OTHER INFORMATION:
- We may select from this announcement or any other source to fill one or more vacancies.
- Relocation expenses will not be paid.
- Relocation incentive will not be paid.
- Recruitment incentive will not be paid.
- This is a non-bargaining unit position.
- This position is Exempt from the Fair Labor Standards Act (FLSA).
- HUD offers alternative and flexible work schedules.
- A one year probationary period may be required.
- A one year supervisory or managerial probationary period may be required.
- Must successfully complete a background investigation.
- Public Trust - Background Investigation will be required.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.
As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.
Employees are considered fully vaccinated for COVID-19 two weeks after they have received the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the U.S. Food and Drug Administration, or that has been listed for emergency use by the World Health Organization.
If selected, you will be required to submit documentation of proof of vaccination or have an approved exemption request on/or before appointment or onboarding.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Analytical, Communication, and Technical .
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified, Better Qualified, and Qualified (Good) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.
Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a rating of at least 84 out of 100 to be rated as "well qualified" to receive special selection priority.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.How to Apply
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
- Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
- If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
- Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11359099
Agency contact information
Applicant Call Center
- Address
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Asst Secretary for Housing-Federal Housing Commissioner
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
Help
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11359099
Learn more about this agency
How to Apply
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- Log into your USAJOBS account (USAJOBS Login) A list of announcements in which you have applied will be at the Welcome screen
- Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status. For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/.
- If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
- Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11359099
Agency contact information
Applicant Call Center
- Address
-
Asst Secretary for Housing-Federal Housing Commissioner
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Assistant Secretary for Housing-Federal Housing Commissioner
The Office of Housing provides vital public services through its nationally administered programs. It oversees the Federal Housing Administration (FHA), the largest mortgage insurer in the world, and regulates important parts of the housing industry. The Office of Housing is committed to building and preserving healthy neighborhoods and communities through homeownership, rental housing and healthcare opportunities.
The DAS for Finance and Budget is responsible for the integrity of all Housing-FHA accounting records, the preparation of timely and accurate financial and management reports on all FHA activities.
Agency contact information
Applicant Call Center
- Address
-
Asst Secretary for Housing-Federal Housing Commissioner
Administrative Resource Center
Parkersburg, WV 26101
US