This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/619072100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
As a Product Development Specialist, referred to here as Product Manager, you will drive the design, implementation, and ongoing management of key products and features. By leading the development of products and continuously improving digital services, you will support the secure sharing of CMS' data and collect valuable user feedback to enhance digital services aimed at improving patient care.
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Overview
- Hiring complete
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Open & closing dates
11/01/2021 to 11/05/2021
This job will close when we have received 300 applications which may be sooner than the closing date. Learn more -
Salary
$103,690 - $134,798 per year
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Pay scale & grade
GS 13
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Location
Many vacancies in the following location:
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel 5% for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
13
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
CMS-OHC-22-11275284-DE
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Control number
619072100
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This job is open to
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Duties
- Monitor and oversee product team activities and ensure these activities support progress towards the product vision.
- Create and communicate an outcomes-based roadmap to the stakeholders and product team.
- Engage with users to understand needs, and synthesize findings into actionable steps that lead the development of digital products and services.
- Evaluate past assumptions and continuously incorporate new information into the direction of the product.
- Define the underlying problem by analyzing user interviews and user requests to drive potential solutions.
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Requirements
Conditions of Employment
- You must be a U.S. Citizen or National to apply for this position.
- You will be subject to a background and suitability investigation.
- THIS POSITION IS SUBJECT TO THE COVID-19 VACCINE MANDATE AS A CONDITION OF EMPLOYMENT.
Qualifications
This job will close when 300 applications are received, which may be sooner than the closing date.
Subject Matter Experts (SMEs) will evaluate the first two pages of work experience of your resume based on the four competencies below. You must have at least one year (52 weeks) demonstrating accomplishment of the duties and competencies. You must list the start and end dates (month and year) for all relevant experience:
OUTCOME DRIVEN: Defines objectives focused on meeting organizational goals. Formulates and tracks measures of success.
USER CENTRIC MINDSET: Serves as the user advocate to synthesize needs into actionable tasks to develop products and services.
PRODUCT MINDSET: Continuously balances business and user needs with strategic goals. Defines product priorities and tasks. Leads a cross-functional product team that delivers value iteratively to users.
COMMUNICATION AND COLLABORATION: Owns the product vision, crafts the narrative, and tells the story. Translates concepts between technical and non-technical audiences. Collaborates across cross-functional teams to achieve common goals.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g. professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Subject Matter Experts (SMEs) will evaluate the first two pages of work experience of your resume based on the four competencies below. You must have at least one year (52 weeks) demonstrating accomplishment of the duties and competencies. You must list the start and end dates (month and year) for all relevant experience:
OUTCOME DRIVEN: Defines objectives focused on meeting organizational goals. Formulates and tracks measures of success.
USER CENTRIC MINDSET: Serves as the user advocate to synthesize needs into actionable tasks to develop products and services.
PRODUCT MINDSET: Continuously balances business and user needs with strategic goals. Defines product priorities and tasks. Leads a cross-functional product team that delivers value iteratively to users.
COMMUNICATION AND COLLABORATION: Owns the product vision, crafts the narrative, and tells the story. Translates concepts between technical and non-technical audiences. Collaborates across cross-functional teams to achieve common goals.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g. professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Position: Yes 2268
Tour of Duty: Flexible
Recruitment/Relocation Incentive: Not Authorized
Financial Disclosure: Not Required
COVID-19 Vaccine Mandate: In accordance with Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to exceptions that may be required by law. If selected, you will be required to submit proof of vaccination by November 22, 2021 or before your entrance on duty if you are selected after the compliance date. Your HR Consultant will provide a list of documents acceptable as proof of vaccination and instructions for how to submit a request for a legally required exception, if needed, to comply with vaccination requirement.
Expanded/Maximum Telework Posture: Due to COVID-19, the agency is currently in a maximum telework posture. If selected, you may be expected to telework upon your appointment. As employees are permitted to return to the office, you may be required to report to the duty station listed on this announcement within 30 calendar days of receiving notice to do so, even if your home/temporary telework site is located outside the local commuting area. Your position may be eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy.
Full-Time Telework Program for CMS Employees: Not open to new CMS employees. Only CMS employees currently participating in 100% Full-Time Telework Program may be eligible to remain in the program. If an employee in this program is selected, the pay will be set in accordance with the locality pay for the applicable duty station. The listed salary range reflects the locality pay assigned to the duty location(s) listed in the vacancy announcement. For more information about pay based on locality, please visit the Office of Personnel Management (OPM) Salaries & Wages Page.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at www.opm.gov/rif/employee_guides/career_transition.asp.
Additional/Future selections: may be made from this announcement for similar positions within CMS, and other Federal agencies, in the same geographical location, for up to one year. For Central Office vacancies, the "same geographical location" includes Baltimore, Maryland; Bethesda, Maryland; and Washington, D.C.
When the agency completes their selections, the remaining list of qualified candidates may be shared with additional federal agencies. You will have an opportunity to opt-in if you would like your application package shared to be considered for employment with additional agencies. There is no guarantee of further consideration and you can continue to explore job announcements.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The technical qualifications for this position will be evaluated by subject matter experts. Apply only if you meet the qualifications.
Resume Review
Subject matter experts will review the first two pages of work experience of your resume to determine your technical qualifications for your chosen role(s) based on the required competencies.
Practical Assessment
Your response to the practical assessment will be used to measure your depth of knowledge in relation to the required competencies for the position. If you pass the practical assessment you will have at least one qualifying phone interview with a subject matter expert.
Qualifying Phone Interviews
If the subject matter experts determine that your resume reflects the required competencies and you receive a passing score in the practical assessment, you will have at least one phone interview to further assess whether your experience meets the required competencies for your chosen role(s). You may meet with more than one subject matter expert for a determination to be made.
Ranking and Preference
Preference will be applied to applicants who move forward after the qualifying phone interviews.
Future Consideration
If you are not selected for this position you may be considered for similar positions at the agency for up to one year from the date the certificates are issued and may opt-in for considerations at other agencies.
All current or former federal employees should upload a SF-50: Notification of Personnel Action.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Feel free to use your preferred resume, but ensure that the qualifications for this job are reflected in the first 2 pages of work experience of your resume. Only the first 2 pages of work experience of your submitted resume will be reviewed.
Uploading your resume as a PDF will ensure the reviewer is looking at the same 2 pages you intended.
All applicants must submit a resume.
Additional Forms REQUIRED Prior to Appointment:
- Optional Form 306, Declaration of Federal Employment and the Background/Suitability Investigation - A background and suitability investigation will be required for all selectees. Appointment will be subject to the successful completion of the investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a reinvestigation or supplemental investigation may be required at a later time. If selected, the Optional Form 306 will be required prior to final job offer. Click here to obtain a copy of the Optional Form 306.
- Form I-9, Employment Verification and the Electronic Eligibility Verification Program - CMS participates in the Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. If selected, the Form I-9 will be required at the time of in-processing. Click here for more information about E-Verify and to obtain a copy of the Form I-9.
- Standard Form 61, Appointment Affidavits - If selected, the Standard Form 61 will be required at the time of in-processing. Click here to obtain a copy of the Standard Form 61.
How to Apply
Your complete application package, as described in the "Required Documents" section, must be received by 11:59 PM ET on 11/05/2021 to receive consideration. Please keep in mind this job will close when we have received 300 applications which may be sooner than the closing date.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to ensure EACH work history includes ALL of the following information:
- Official Position Title (include series and grade if Federal job)
- Duties (be specific in describing your duties)
- Employer's name
- Start and end dates including month, day and year (e.g. June 18, 2007 to April 05, 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please send an email to SME.QA@cms.hhs.gov. The decision to grant reasonable accommodation will be made on a case-by-case basis.
Commissioned Corps Officers (including Commissioned Corps applicants that are professionally boarded) who are interested in applying for this position must send their professional resume (not PHS Curriculum Vitae) and cover letter to CMSCorpsJobs@cms.hhs.gov in lieu of applying through this announcement. The cover letter should specifically explain how you are qualified for this position and draw specific attention to your resume that demonstrates these qualifications. In the subject line of your e-mail please include only the Job Announcement Number. In the body of your e-mail please include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Agency contact information
CMS SME-QA Team
- SME.QA@cms.hhs.gov
- Address
-
Office of Human Capital
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another email notification regarding the status of your application and applicable next steps.
- Nov 1-5: The announcement will be open during this period or until midnight the day 300 applicants apply.
- Mid Nov: First round review (practical assessment)
- End Nov: Second round review (1 hour phone interview)
- Early Dec: Hiring manager's interviews with qualifying applicants
- Mid-to-late Dec: Tentative job offers are sent to applicants.
You may check your status online by logging into your USAJOBS account (https://my.usajobs.gov/Account/Login). We will update your status after each key stage in the application process has been completed.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
Feel free to use your preferred resume, but ensure that the qualifications for this job are reflected in the first 2 pages of work experience of your resume. Only the first 2 pages of work experience of your submitted resume will be reviewed.
Uploading your resume as a PDF will ensure the reviewer is looking at the same 2 pages you intended.
All applicants must submit a resume.
Additional Forms REQUIRED Prior to Appointment:
- Optional Form 306, Declaration of Federal Employment and the Background/Suitability Investigation - A background and suitability investigation will be required for all selectees. Appointment will be subject to the successful completion of the investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a reinvestigation or supplemental investigation may be required at a later time. If selected, the Optional Form 306 will be required prior to final job offer. Click here to obtain a copy of the Optional Form 306.
- Form I-9, Employment Verification and the Electronic Eligibility Verification Program - CMS participates in the Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. If selected, the Form I-9 will be required at the time of in-processing. Click here for more information about E-Verify and to obtain a copy of the Form I-9.
- Standard Form 61, Appointment Affidavits - If selected, the Standard Form 61 will be required at the time of in-processing. Click here to obtain a copy of the Standard Form 61.
Help
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please send an email to SME.QA@cms.hhs.gov. The decision to grant reasonable accommodation will be made on a case-by-case basis.
Commissioned Corps Officers (including Commissioned Corps applicants that are professionally boarded) who are interested in applying for this position must send their professional resume (not PHS Curriculum Vitae) and cover letter to CMSCorpsJobs@cms.hhs.gov in lieu of applying through this announcement. The cover letter should specifically explain how you are qualified for this position and draw specific attention to your resume that demonstrates these qualifications. In the subject line of your e-mail please include only the Job Announcement Number. In the body of your e-mail please include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Learn more about this agency
You may check your status online by logging into your USAJOBS account (https://my.usajobs.gov/Account/Login). We will update your status after each key stage in the application process has been completed.
How to Apply
Your complete application package, as described in the "Required Documents" section, must be received by 11:59 PM ET on 11/05/2021 to receive consideration. Please keep in mind this job will close when we have received 300 applications which may be sooner than the closing date.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to ensure EACH work history includes ALL of the following information:
- Official Position Title (include series and grade if Federal job)
- Duties (be specific in describing your duties)
- Employer's name
- Start and end dates including month, day and year (e.g. June 18, 2007 to April 05, 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please send an email to SME.QA@cms.hhs.gov. The decision to grant reasonable accommodation will be made on a case-by-case basis.
Commissioned Corps Officers (including Commissioned Corps applicants that are professionally boarded) who are interested in applying for this position must send their professional resume (not PHS Curriculum Vitae) and cover letter to CMSCorpsJobs@cms.hhs.gov in lieu of applying through this announcement. The cover letter should specifically explain how you are qualified for this position and draw specific attention to your resume that demonstrates these qualifications. In the subject line of your e-mail please include only the Job Announcement Number. In the body of your e-mail please include your current rank name and serial number. Failure to provide this information may impact your consideration for this position.
Agency contact information
CMS SME-QA Team
- SME.QA@cms.hhs.gov
- Address
-
Office of Human Capital
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
Once your online application is submitted, you will receive a confirmation notification by email. Your application will be evaluated to determine your eligibility and qualifications for the position. After the evaluation is complete, you will receive another email notification regarding the status of your application and applicable next steps.
- Nov 1-5: The announcement will be open during this period or until midnight the day 300 applicants apply.
- Mid Nov: First round review (practical assessment)
- End Nov: Second round review (1 hour phone interview)
- Early Dec: Hiring manager's interviews with qualifying applicants
- Mid-to-late Dec: Tentative job offers are sent to applicants.
You may check your status online by logging into your USAJOBS account (https://my.usajobs.gov/Account/Login). We will update your status after each key stage in the application process has been completed.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Centers for Medicare & Medicaid Services
The Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS) works in partnership with the entire health care community to improve quality and efficiency in an evolving health care system and provides leadership in the broader health care marketplace.
CMS' effectiveness depends on the capabilities of a dedicated, professional staff that is committed to supporting these objectives. A career with CMS offers the opportunity to get involved in important national health care issues and be part of a dynamic, fast-paced, and highly visible organization. For more information on CMS, please visit: http://www.cms.gov/.
Agency contact information
CMS SME-QA Team
- SME.QA@cms.hhs.gov
- Address
-
Office of Human Capital
7500 Security Blvd
Woodlawn, MD 21244
US