This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/618173500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
The incumbent serves as the IT Program Manager with responsibility for managing the vision and strategy for CDC's enterprise data analytics and visualization product line and related Office of the Chief Information Office (OCIO) products and ensure alignment to customer needs and modernization goals.
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Overview
- Hiring complete
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Open & closing dates
10/22/2021 to 11/04/2021
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Salary
$114,717 - $149,129 per year
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Pay scale & grade
GS 14
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Location
1 vacancy in the following location:
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
25% or less - You may be expected to travel 5% Domestically for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
None
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
HHS-CDC-D1-22-11258767
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Control number
618173500
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This job is open to
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Duties
As a IT Program Manager, you will:
- Guide the success of the enterprise data analytics and visualization product lines and related products and lead the cross-functional team responsible for improving them.
- Develop product line and related product roadmaps and prioritize building what matters most to achieve the strategic goals and initiatives behind the product.
- Set the strategy, roadmap, and feature definition for the product line and related products.
- Set product line, vision and strategy and clearly articulates the business value to the product team, senior management and stakeholders.
- Establish and maintain product lifecycle roadmaps including upcoming features and technical considerations that convey how products will evolve over time to meet changing customer needs and business objectives.
- Direct the creative process of generating, developing, and curating new ideas in order to determine which ideas should be promoted into features to push the product strategy forward that will achieve key objectives for the product line and business.
- Consult with OCIO Account Managers and product customers to assess and anticipate current and future product requirements and functionality to develop a long-term product plan.
- Develop service-level agreements for the product's business outcomes.
- Build and hire world-class technology talent for the product team.
- Monitor customer experience and customer feedback to inform the product strategy.
- Coordinate with solutions, data, and enterprise architects to align product line and other related products.
- Oversee product operations and guide continuous improvement efforts to support business outcomes.
- Perform the full range of oversight responsibilities of a large and diverse IT staff including IT Specialist managers, supervisors, senior level Project Management staff and contract staff across OCIO.
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Requirements
Conditions of Employment
- US Citizenship is required.
- Background Investigation is required.
- E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
- Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
- CDC Financial Disclosure -OGE form 450 Holding ourselves to a higher standard; the Centers for Disease Control and Prevention inspires public confidence in its trust responsibilities and mission by maintaining high ethical principles. This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest and your prospective position with the agency. This Information will be required annually.
- One-year probationary period may be required.
- Travel, transportation, and moving expenses may be paid: No
- Bargaining Unit Position: Yes
- Drug Screening Required: No
- Recruitment Incentive may be authorized: No
- Relocation Incentive may be authorized: No
- Annual Leave for non-federal service may be authorized: No
- Research position: No
- Promotion potential: No
- Supervisory position: Yes, this position has 15% supervisory duties, candidates must also have demonstrated or shown the potential to develop the necessary knowledge, skills, and abilities. Applicants should describe any previous experience or responsibilities which could be used in relation to the supervisory requirements of this position.
- Public Trust/Moderate Background Investigation (5) is required.
Qualifications
Minimum Qualifications:
Applicants must have one year of specialized experience at or equivalent to the GS-13 level of difficulty and responsibility in the Federal service as defined in the next paragraph.
Specialized experience is experience at or equivalent to which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include experience creating the vision and strategy for organization's data analytics and visualization product line and related products; using a range of analytic software tools from do-it-yourself tools to large sophisticated analytic platforms such as Azure Data Lake and Spark (Databricks); ensuring user-centered design research is integrated into products and roadmaps; overseeing product operations using Agile and DevSecOps best practices guiding continuous improvement efforts to support business outcomes; and researching and utilizing cutting-edge analytic architecture best practices.
Additional Qualifying experience for the GS-14 grade level requires IT-related experience that demonstrated each of the following four competencies: Attention to detail; customer service; oral communications; and problem solving.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience."
Applicants must have one year of specialized experience at or equivalent to the GS-13 level of difficulty and responsibility in the Federal service as defined in the next paragraph.
Specialized experience is experience at or equivalent to which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include experience creating the vision and strategy for organization's data analytics and visualization product line and related products; using a range of analytic software tools from do-it-yourself tools to large sophisticated analytic platforms such as Azure Data Lake and Spark (Databricks); ensuring user-centered design research is integrated into products and roadmaps; overseeing product operations using Agile and DevSecOps best practices guiding continuous improvement efforts to support business outcomes; and researching and utilizing cutting-edge analytic architecture best practices.
Additional Qualifying experience for the GS-14 grade level requires IT-related experience that demonstrated each of the following four competencies: Attention to detail; customer service; oral communications; and problem solving.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience."
Education
There is no educational requirement for this position.
Additional information
This vacancy is also being announced concurrently with vacancy announcement HHS-CDC-MP1-22-11229482 under merit promotion procedures. Please review that announcement to see if you are eligible for consideration under merit promotion procedures. NOTE: Applicants must apply separately for each announcement in order to be considered.
The utilization of shared certificates within multiple Centers of the Center of Disease Control and Prevention may be used from this vacancy announcement for specialties to include but not limited to: Applied Epidemiology, Behavioral Epidemiology, Chronic Diseases, Emergency Preparedness and Response, Emerging Infectious Diseases, Environmental Health, HIV/AIDS, Immunization, Infectious Diseases (e.g. Viral, Parasitic, etc.), Influenza, Malaria, Non-communicable Diseases, Outbreak Investigations, Sexually Transmitted Diseases (STDs), Surveillance, Tropical Medicine, Tuberculosis (TB), Viral Hepatitis, and/or Zoonotic Diseases.
If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
For more information on veterans' preference see http://www.fedshirevets.gov/job/vetpref/index.aspx.
Males born after December 31, 1959 must be registered or exempt from Selective Service (see http://www.sss.gov).
For information on "People with Disabilities" please see http://opm.gov/disability/PeopleWithDisabilities.asp
and https://www.opm.gov/policy-data-oversight/disability-employment/getting-a-job/sampleschedaletters.pdf.
Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.
Former and present Peace Corps personnel may be considered to fill vacancies. Peace Corps personnel are eligible for consideration if you have completed at least 36 months of continuous service, without a break in service of 3 days or more. This requirement is consistent with section 7(a) of the Peace Corps Act (22 U.S.C. 2506), which pertains to the appointment of Peace Corps staff (not volunteers) and is applicable within 3 years after separation from qualifying service with the Peace Corps. A copy of your SF-50 is required to support your request.
Peace Corps Volunteers may be considered to fill vacancies. Executive Order 11103 provides eligibility for appointment in the competitive service for any person who is certified by the Director of the Peace Corps as having served satisfactorily as a Volunteer or Volunteer Leader under the Peace Corps Act and who passes such examination as the Office of Personnel Management may prescribe.
To view the questionnaire, click on the following link:
https://apply.usastaffing.gov/ViewQuestionnaire/11258767
If you are unable to apply online or need to fax a document(s), view the following link for information regarding an Alternate Application.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Current, active duty PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps (not as a career/career-conditional employee) are encouraged to apply under the merit promotion announcement.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Category rating procedures will be used to rate and rank candidates.
The category assignment is a measure of the degree to which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified. The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics).
- Advanced IT principles, concepts, methods, standards and practices.
- Advanced knowledge of product management lifecycle.
- Advanced knowledge of product management.
- Budget planning and execution.
- Skill in oral communication.
- Skill in written communication.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
- Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- Veterans Preference Documentation, if applicable
- Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
- In lieu of PHS Personnel Order (PHS-7063), submit an official copy of your USPHS CAD Medical and Professional Boarding notifications stating you are physically qualified and recommended for appointment.
For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
A complete application package must be submitted by 11:59 PM (EST) on11/04/2021 of this announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
If you cannot apply online:
You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Additional Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.
Agency contact information
CDC HELPDESK
- Address
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CDC OD, Office of the Chief Operating Officer
1600 Clifton Road, N.E.
Atlanta, GA 30333
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
You will receive notice via email once this process is completed (generally 4-6 weeks).
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
- Your résumé showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- Veterans Preference Documentation, if applicable
- Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
- In lieu of PHS Personnel Order (PHS-7063), submit an official copy of your USPHS CAD Medical and Professional Boarding notifications stating you are physically qualified and recommended for appointment.
For Résumé and Application Tips visit: https://help.usajobs.gov/index.php/Tips.
Help
If you cannot apply online:
You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Additional Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.
Learn more about this agency
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
A complete application package must be submitted by 11:59 PM (EST) on11/04/2021 of this announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
If you cannot apply online:
You are encouraged to apply online. If you are unable to apply online, please use the Alternate Application link listed in the Additional Information section of this vacancy announcement. Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.
Agency contact information
CDC HELPDESK
- Address
-
CDC OD, Office of the Chief Operating Officer
1600 Clifton Road, N.E.
Atlanta, GA 30333
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement.
You will receive notice via email once this process is completed (generally 4-6 weeks).
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Centers for Disease Control and Prevention
The Centers for Disease Control and Prevention (CDC) is the agency Americans trust with their lives. As a global leader in public health, CDC is the nation's premier health promotion, prevention, and preparedness agency. Whether we are protecting the American people from public health threats, researching emerging diseases, or mobilizing public health programs with our domestic and international partners, we rely on our employees to make a real difference in the health and well-being of people here and around the world.
This position is located in the Department of the Health and Human Services (DHHS), Centers for Disease Control and Prevention (CDC), Office of the Director (OD), Office of the Chief Operating Officer (OCOO), Office of the Chief Information Officer (OCIO), Product Management Branch, Atlanta, Georgia.
CDC is an Equal Opportunity Employer.
Agency contact information
CDC HELPDESK
- Address
-
CDC OD, Office of the Chief Operating Officer
1600 Clifton Road, N.E.
Atlanta, GA 30333
US