This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/588156800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Help
Summary
Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) community recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.
Help
Overview
- Reviewing applications
-
Open & closing dates
01/05/2021 to 01/18/2021
-
Salary
$12 - $14 per hour
Plus applicable allowances.
-
Pay scale & grade
NF 2
-
Location
-
Telework eligible
No
-
Travel Required
Not required
-
Relocation expenses reimbursed
No
-
Appointment type
Permanent - Regular
-
Work schedule
Full-time - Hours of work will vary as required by the needs of the program, including evenings, weekends and holidays. Subject to recall regularly.
-
Service
Excepted
-
Promotion potential
02
-
Job family (Series)
-
Supervisory status
No
-
Security clearance
-
Drug test
No
-
Announcement number
EUR21-109
-
Control number
588156800
Help
This job is open to
Help
Duties
Incumbent is responsible for providing customer service, information and support of community recreation programs and activities. Service to MWR customers includes, but is not limited to: checking ID cards to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items. Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other community recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift. Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations. (20%) Net Near You), initial log-ins event registrations.
Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed. Conducts inventory for proper accountability of program equipment and resources. Inspects, maintains and performs upkeep maintenance and repairs on all equipment and resources.
Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and database administration. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. All administrative duties are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics. Assists with recruitment, training and scheduling of community recreation staff. Actively supports the command statement on adherence to EEO principles and policies.
Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Responsible for entertainment and promotion scheduling. Incumbent may assist in updating of electronic and multi-media support tools. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Promotes use of recreational e-reading resources available through online MWR Library Program resources.
Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Responsible for the community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
Adheres to NAVMED P-5010 sanitation requirements. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provides support for Community Recreation event set up and break down. May perform general housekeeping duties as needed.
Performs other related duties as assigned.
Help
Requirements
Conditions of Employment
- Employee is conditional on the successful completion of an Access National Agency Check (ANACI).
- Must obtain and maintain Cruise Line Industry Association (CLIA) certification within 24 months of employment.
- Must obtain and maintain C.A.R.E. training; EFR or CPR First Aid certification; and a current Food Handler certification; or be able to obtain these trainings/certification within 90 days of being placed in the position.
- Must possess and maintain a current driver's license to drive a government vehicle in the performance of duties. if applicable, incumbent will obtain license validation for transporting patrons off-base within 90 days of being placed in the position
Qualifications
Knowledge gained through relevant education and training (i.e., Associates Degree in Recreation, Marketing or closely related field) and/or two years equivalent recreation work experience.
Combination of experience related to customer service and or recreation activity based functions.
Ability to organize, plan, administer special events and entertainment activities,
Must be able to work independently, make sound decisions and have the ability to communicate
effectively, both orally and in writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and
conducting leisure time activities. Knowledge of the Navy MWR mission and the entire scope of
Community Recreation activities and their suitability for individuals, groups, ages and interests.
Knowledge is required of the functions, procedures, and operations of recreation activities.
Incumbent is C.A.R.E (Controlling Alcohol Risks Effectively) trained, holds an Emergency First Responder (EFR) or CPR First Aid certification, and holds a current Food Handler certification, or be able to obtain these trainings/certifications within 90 days of employment.
Must have strong customer service skills.
Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.
Education
Knowledge gained through relevant education and training (i.e., Associates Degree in Recreation, Travel, Marketing, Business Administration or closely related field) and/or two years equivalent recreation work experience
Additional information
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. As a condition of employment, the selectee will be required to participate in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct. Additional selections may be made from this announcement.
The Department of Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, genetic information or any other non-merit factor. The DON provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should call 011-39-081-568-5612 or e-mail their request to NAFPersonnel@eu.navy.mil to ensure proper consideration. The decision to grant an accommodation will be made on a case-by-case basis.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A comprehensive benefits package is available.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Using the qualifications of the position, a predetermined rating and ranking criterion of knowledge, skills, and abilities will be used for each application.
Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A comprehensive benefits package is available.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
ALL APPLICANTS:
- Resume with complete work history including job title, start and end dates, and highlighting qualifications relevant to the vacancy announcement.
- Attach an OF-306, Declaration for Federal Employment (signed within last 60 days)
- Supplemental Questionnaire
OTHER REQUIRED DOCUMENTS:
- Veteran of U.S. Armed Forces? Attach the member-4 page of your DD-214, "Certificate of Release or Discharge from Active Duty".
- Current or former Federal employee? Attach most recent SF-50 or Personnel Action Report (PAR) from your personnel record.
- Claiming Military Spouse Preference? Attach Military Spouse Preference Form, Preference Entitlement Survey, and legible copy of sponsor's PCS orders.
- Claiming Family Member Preference? Attach Preference Entitlement Survey and legible copy of sponsor's PCS orders.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Technical Support
- Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
- If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
- Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Agency contact information
NAF Human Resources Office (N941)
- Address
-
Commander, Navy Region Europe, Africa, Central
PSC 817 BOX 108
FPO, AE 09622-0108
ITALY
Next steps
Ensure your submission contains all the information and documentation required by the vacancy announcement. If your submission does not provide all the information and documentation required by the vacancy announcement, you may lose consideration for the job. Applicants can expect updated notification 4-6 weeks after closing.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
ALL APPLICANTS:
- Resume with complete work history including job title, start and end dates, and highlighting qualifications relevant to the vacancy announcement.
- Attach an OF-306, Declaration for Federal Employment (signed within last 60 days)
- Supplemental Questionnaire
OTHER REQUIRED DOCUMENTS:
- Veteran of U.S. Armed Forces? Attach the member-4 page of your DD-214, "Certificate of Release or Discharge from Active Duty".
- Current or former Federal employee? Attach most recent SF-50 or Personnel Action Report (PAR) from your personnel record.
- Claiming Military Spouse Preference? Attach Military Spouse Preference Form, Preference Entitlement Survey, and legible copy of sponsor's PCS orders.
- Claiming Family Member Preference? Attach Preference Entitlement Survey and legible copy of sponsor's PCS orders.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
Technical Support
- Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
- If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
- Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Agency contact information
NAF Human Resources Office (N941)
- Address
-
Commander, Navy Region Europe, Africa, Central
PSC 817 BOX 108
FPO, AE 09622-0108
ITALY
Next steps
Ensure your submission contains all the information and documentation required by the vacancy announcement. If your submission does not provide all the information and documentation required by the vacancy announcement, you may lose consideration for the job. Applicants can expect updated notification 4-6 weeks after closing.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Commander, Navy Installations
Agency contact information
NAF Human Resources Office (N941)
- Address
-
Commander, Navy Region Europe, Africa, Central
PSC 817 BOX 108
FPO, AE 09622-0108
ITALY