This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/585697100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This National Guard position is for a HUMAN RESOURCES ASSISTANT (MILITARY), Position Description Number D2017000 and is part of the DCSG1 Personnel Services Branch, National Guard.
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Overview
- Hiring complete
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Open & closing dates
11/30/2020 to 01/04/2021
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Salary
$43,251 - $56,222 per year
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Pay scale & grade
GS 7
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Location
1 vacancy in the following location:
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Telework eligible
No
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Travel Required
Not required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Excepted
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Promotion potential
None
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
AR-10976221-AR-21-048
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Control number
585697100
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This job is open to
Clarification from the agency
(1) Arkansas Army National Guard (AR ARNG) Technicians; (2) All members of the AR ARNG/ANG, (3) Individuals who are not members of the National Guard but who are eligible to acquire membership in an available and compatible military grade for excepted technician positions. (Upon selection, must be a member of the Army National Guard).
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Duties
(1) Serves as a final reviewer or processor of actions, which may include but are not limited to: Research and draft responses to Legislative and IG inquiries, Evaluation Reports (NCOER/OER), accessions, promotions, reductions, discharges, transfers, separations, boards, evaluations, Simultaneous Membership Program (SMP), promotion eligibility, retirement eligibility, and actions that affect eligibility of educational or incentive benefits as well as sensitive, complex cases, which involve: allegations of inequitable, prejudiced, or similar treatment (e.g. issues of fraudulent enlistment or assignment; removal of military member from active or inactive status). Performs complete review of records and other case documentation to ensure that they are procedurally correct, complete, and documentation is sufficient for action being taken and that all levels of legal, medical, pay and administrative review have been completed. Cases have major effects on career or service as they may result in unfavorable career separation or loss of status. Ensures that regulatory requirements related to the specific action are met. Identifies gaps or inconsistencies in the record and initiates action or interviews personnel to obtain needed data. Performs personnel and administrative actions related to deployment manning documents and administrative medical processing.
(2) Researches and obtains all necessary, relevant information regarding cases and issues and provides explanations and interpretations of rules, regulations, procedures, and requirements pertaining to actions taken or recommended. Forwards cases to the appropriate action officer for final review and decisions. Drafts or prepares related correspondence for appropriate signature and enters data in automated systems, as needed. Manages data from information sources, both manual and electronic, for use in answering questions, responding to correspondence, or preparing reports or briefings and compiling statistical data for projected FY requirements. Ensures completeness and proper forwarding of records to appropriate board. Provides advice and guidance to other personnel on actions in areas of expertise, as well as, advice, instructions, and interpretations, as needed, to lower echelons. Processes tax refund for reenlistment bonus for Soldier in Combat Zone (CZ) or Qualified Hazardous Duty Area (QHDA). Initiates work requests to outside agencies.
(3) Provides support to maintain a variety of automated systems and interfaces used to manage service members both locally and statewide. Reviews transaction reports from previous days inputs for errors, corrects inaccurate data, and resubmits transaction for update to Defense Finance and Accounting Service (DFAS) and local databases. Provides technical guidance and training to all supported activities concerning transaction processing and system software. Identifies training needs of system users and tailors training to meet those needs. Develops installation Program of Instruction (POI) and functional training package. Determines type, length and frequency of training. Conducts formal and informal system and functional training. Assists in on-site training as requested or required by supported units.
(4) Participates in unit Soldier Readiness Processing (SRP), and in organizational inspection program. Provides counseling to service member on available benefits; accuracy of the emergency data and contact information and the accuracy of the DEERS/RAPIDS (Defense Enrollment Eligibility Reporting System/Realtime Automated Personnel Identification System) information; and allows the service member to perform a general review of their record.
(5) Performs other duties as assigned.
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Requirements
Conditions of Employment
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
MILITARY REQUIREMENTS:
Military Grades: Enlisted, Not to Exceed SSG/E-6
Compatible Military Assignments: Selectee must be a member of the Arkansas Army National Guard and be assigned to a compatible military position in a unit supported by DCSG1 Personnel Services Branch and be assigned in Military Occupational Specialty (MOS) 42A. Must become compatible within 12 months of appointment.
IMPORTANT NOTES (AS APPLICABLE): Upon selection for this position, individual must possess or initiate a Secret Security Clearance. A favorable determination based upon investigative results is mandatory for this position. Failure to meet these requirements will result in termination of employment. A pre-placement physical is required if not already current. Upon selection, must complete mandatory Full-Time Support (FTS) Training at the Professional Education Center (PEC) within six months of assignment (if applicable, training will be coordinated by the supervisor). Individual must meet all military requirements of the position without creating a grade inversion, as determined by the Human Resources Office (HRO).
Participation in direct deposit is mandatory.
Qualifications
GENERAL EXPERIENCE:
Administrative or clerical experience, education, or training which demonstrates the candidate's ability to perform the duties of the position. Experience using computer and automation systems.
SPECIALIZED EXPERIENCE:
Must have at least 12 months experience in the interpretation and application of regulations, procedures or laws. Experience that provided a working knowledge of administrative functions. Experience performing personnel transactions. Experience working independently and setting priorities with very little supervisory control.
KNOWLEDGE REQUIRED:
--Extensive knowledge of the overall requirements, objectives, practices, and peculiarities of the assigned program area sufficient to advise lower graded personnel or lower echelons on assigned actions or cases.
--Knowledge of respective automation systems and their interrelationship with other personnel systems.
--Knowledge of military personnel administration and related policies, regulations, and procedures; ability to interpret and apply regulations and precedents to perform a complete review of records and case documentation; and ability to identify discrepancies and provide recommendations or alternatives to the situation encountered.
--Knowledge of requirements for proposed action to ensure that documentation is correct and sufficient and that all levels of legal, medical, and administrative review are complete.
--Ability to deal cooperatively with others to obtain needed information, to complete required case processing, and to explain decisions or recommendations to interested parties.
--Skill in compiling information and preparing reports.
--Ability to plan and organize work.
--Knowledge of military organizational structures, respective duties, responsibilities, protocol, and similar matters.
Administrative or clerical experience, education, or training which demonstrates the candidate's ability to perform the duties of the position. Experience using computer and automation systems.
SPECIALIZED EXPERIENCE:
Must have at least 12 months experience in the interpretation and application of regulations, procedures or laws. Experience that provided a working knowledge of administrative functions. Experience performing personnel transactions. Experience working independently and setting priorities with very little supervisory control.
KNOWLEDGE REQUIRED:
--Extensive knowledge of the overall requirements, objectives, practices, and peculiarities of the assigned program area sufficient to advise lower graded personnel or lower echelons on assigned actions or cases.
--Knowledge of respective automation systems and their interrelationship with other personnel systems.
--Knowledge of military personnel administration and related policies, regulations, and procedures; ability to interpret and apply regulations and precedents to perform a complete review of records and case documentation; and ability to identify discrepancies and provide recommendations or alternatives to the situation encountered.
--Knowledge of requirements for proposed action to ensure that documentation is correct and sufficient and that all levels of legal, medical, and administrative review are complete.
--Ability to deal cooperatively with others to obtain needed information, to complete required case processing, and to explain decisions or recommendations to interested parties.
--Skill in compiling information and preparing reports.
--Ability to plan and organize work.
--Knowledge of military organizational structures, respective duties, responsibilities, protocol, and similar matters.
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you MUST provide a COMPLETE Application Package, which includes the following documents:
REQUIRED DOCUMENTS:
1. Resume: Describing prior/current work experience (MONTH and YEAR of experience is required) which reflects the Specialized experience requirements of the advertised position.
2. Individual Medical Readiness (IMR): Can be obtained from Army Knowledge Online (AKO)/Self Service/My Medical Readiness/MEDPROS/IMR PDF Document. Please ensure that you are uploading a PDF DOCUMENT, not a screen shot.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
AR HRO Customer Services
- Address
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AR ARNG DCSG1 PLANS AND ACTIONS BR
Bldg 7300-Camp Robinson
North Little Rock, AR 72199-9600
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Checking the status of your application:
To better serve our members, the Technician Recruitment and Placement (R&P) section at AR HRO has implemented a new process for checking the status of an application. Applicants must send an email to ng.ar.ararng.mbx.hro-customer-services@mail.mil. In your email request, please provide us with the Announcement Number of the position you applied for.
This change requires some forethought on the part of the applicant. With this new process in place, applicants can expect to have a response from the AR HRO R&P section within 2 duty days. That being said, applicants checking their application status the day before a job closes stand the chance of not receiving a review.
Our goal is not to refrain from hearing from our customers, but rather to make the process more efficient for us all. Our members are our number one priority and we want to deliver high quality customer service.
DO NOT COPY THE SPECIALIZED EXPERIENCE QUALIFICATIONS WORD FOR WORD AND PLACE INTO YOUR RESUME; YOU MUST DESCRIBE YOUR PERSONAL EXPERIENCE AS IT PERTAINS TO EACH STATEMENT.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Required Documents
To apply for this position, you MUST provide a COMPLETE Application Package, which includes the following documents:
REQUIRED DOCUMENTS:
1. Resume: Describing prior/current work experience (MONTH and YEAR of experience is required) which reflects the Specialized experience requirements of the advertised position.
2. Individual Medical Readiness (IMR): Can be obtained from Army Knowledge Online (AKO)/Self Service/My Medical Readiness/MEDPROS/IMR PDF Document. Please ensure that you are uploading a PDF DOCUMENT, not a screen shot.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Agency contact information
AR HRO Customer Services
- Address
-
AR ARNG DCSG1 PLANS AND ACTIONS BR
Bldg 7300-Camp Robinson
North Little Rock, AR 72199-9600
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Checking the status of your application:
To better serve our members, the Technician Recruitment and Placement (R&P) section at AR HRO has implemented a new process for checking the status of an application. Applicants must send an email to ng.ar.ararng.mbx.hro-customer-services@mail.mil. In your email request, please provide us with the Announcement Number of the position you applied for.
This change requires some forethought on the part of the applicant. With this new process in place, applicants can expect to have a response from the AR HRO R&P section within 2 duty days. That being said, applicants checking their application status the day before a job closes stand the chance of not receiving a review.
Our goal is not to refrain from hearing from our customers, but rather to make the process more efficient for us all. Our members are our number one priority and we want to deliver high quality customer service.
DO NOT COPY THE SPECIALIZED EXPERIENCE QUALIFICATIONS WORD FOR WORD AND PLACE INTO YOUR RESUME; YOU MUST DESCRIBE YOUR PERSONAL EXPERIENCE AS IT PERTAINS TO EACH STATEMENT.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Army National Guard Units
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
NATIONAL GUARD MEMBERSHIP IS REQUIRED
Agency contact information
AR HRO Customer Services
- Address
-
AR ARNG DCSG1 PLANS AND ACTIONS BR
Bldg 7300-Camp Robinson
North Little Rock, AR 72199-9600
US