This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/584394500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is located at the Central Arkansas Veterans Healthcare System in North Little Rock, Arkansas. The Cook Supervisor assists in planning, directing, coordinating, and evaluating the functions of the Nutrition and Food Services' Food Production and Service Section. This includes the preparation and service of food items for approximately 2200 meals per day for medical center patients at multiple serving sites.
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Overview
- Hiring complete
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Open & closing dates
11/13/2020 to 11/17/2020
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Salary
$24.47 - $28.57 per hour
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Pay scale & grade
WS 6
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Location
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Telework eligible
No
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Travel Required
Not required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
None
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Job family (Series)
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Supervisory status
Yes
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
CBST-10954796-21-HB
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Control number
584394500
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
ALL US CITIZENS; DIRECT HIRE AUTHORITY: This position is being filled using Direct Hire Authority (COVID-19 - VA 004) in accordance with 5 U.S.C. 3304(a)(3) and 5 CFR 337.205(b)(1)-(4).
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Position Description Title/PD#: Cook Supervisor/PD04450A
Physical Requirements: Work involves light to moderate physical effort with occasional lifting of objects weighing up to 45 pounds. Work also involves sitting, walking, reaching, bending and standing for periods up to one hour
Duties
- Plans and coordinates daily cooking activities and assigns and distributes work
- Plans for the correct mix of labor at each campus to make sure meal service is efficiently and effectively carried out
- Establishes deadlines and priorities based on work and production schedules
- Develops and reviews menus and recipes for cook/chill preparation
- Tests and researches menus and recipes for adaptability for advanced tray preparation system
- Generates recipes and daily work sheets to ensure accuracy in production and service
- Modifies computerized data to accommodate changes in daily patient census and to accommodate patient food preferences
- Makes rounds of production area to check preparation, temperatures and attractiveness of foods and adherence to preparation standards
- Observes meal service in food service area to check temperatures of food, adherence to portion control and check overage and shortage of menu items
- Ensures the proper and safe handling of food items to prevent contamination
- Ensures that leftover food items that exceed established timeframes are discarded
- Maintains sanitation standards in all production and service areas by monitoring daily cleaning assignments, participating in weekly sanitation inspections, and correcting discrepancies
- Maintains safety standards in production and service areas
- Visits patients to receive input for their acceptance of the service provided and to gather information of future expectations
- Researches customer concerns and find solutions to meet customer expectations
- Monitors and maintains secure control of movement of food and supplies between campuses and to satellite feeding areas
- Checks the quality of food products to ensure they have been received and stored in accordance with written specifications and according to NFS Hazard Analysis Critical Control Point (HACCP) program
- Using HACCP, checks quality of food items during preparation; monitors and records temperatures of food items before and during meal service and monitors Temp-Trak alerts to ensure proper actions are taken to correct deficiencies
- Ensures that storage areas are secure at all times
- Checks preparation of nourishment and bagged meals
- Checks quality of food, if proper procedures are followed and if employees have required food and supplies
- Ensures proper storage of food items in refrigerator/freezer (items are covered, labeled and dated)
- Supervises cooks and food service workers
- Interviews and selects new employees
- Evaluates performance, counsels employees, makes recommendations for promotions, meets with union representatives, initiates disciplinary actions, and recommends monetary awards for high performing employees
- Identifies training needs of subordinates and provides on-the-job training and formal training to employees in portion control, safety, sanitation, operation of equipment, sensory evaluation, cooking, menus, recipes, quality assurance and ingredient control
- Coordinates the use and operation of the computerized food service used in cook/chill and advanced tray preparation system
- Submits work orders promptly to repair inoperable and malfunctioning equipment and correct safety hazards
- Investigates employee accidents, completes accident reports, and implements corrective action
- Ensures that the Food Production Unit Quality Assessment and Improvement Program and Continuous Monitors and Evaluation are analyzed, problems identified, recommendations for corrective actions are followed through and evaluated for effectiveness
- Conducts monthly employee meetings to inform employees about hospital and/or department procedures, clarify information, and discuss mutual concerns
- Counsels subordinates orally and in writing; addresses informal complaints and grievances through discussion with employees and/or union representatives
- Maintains labor-management relations and follows the Master Agreement between the VA and AFGE, and the local agreement
- Settles informal and/or formal grievances presented by the employee and/or steward and prepares responses
- Approves or disapproves annual and sick leave
- Prepares daily task outlines, supervises daily activities and certifies time and attendance records
- Attends and participates in or conducts menu conference and employee meetings
- Serves as instructor for the Dietetic Internship Program which trains students
- Supervises the use of the computer with cooks who use Computrition for meal forecasting and production sheets
Position Description Title/PD#: Cook Supervisor/PD04450A
Physical Requirements: Work involves light to moderate physical effort with occasional lifting of objects weighing up to 45 pounds. Work also involves sitting, walking, reaching, bending and standing for periods up to one hour
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Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.
SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
- Dexterity and Safety
- Interpret Instructions, Specifications (other than blueprint reading)
- Lead or Supervise
- Technical Practices
- Work Practices
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education
This job does not have an education qualification requirement.
Additional information
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be accessed in the order in which the applications were received and select any qualified applicant in that order.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Documents Required:
- Resume
Documents Accepted:
- Cover Letter
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/17/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10954796.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Helen Brooks
- Address
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John L McClellan Memorial Veterans' Hospital
4300 West Seventh Street
Little Rock, AR 72205
US
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
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Documents Accepted:
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
Required Documents
Documents Required:
- Resume
Documents Accepted:
- Cover Letter
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
Help
Learn more about this agency
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/17/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10954796.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
Helen Brooks
- Address
-
John L McClellan Memorial Veterans' Hospital
4300 West Seventh Street
Little Rock, AR 72205
US
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Veterans Affairs, Veterans Health Administration
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
The Central Arkansas Veterans Healthcare System (CAVHS) consists of two inpatient campuses located at Little Rock and North Little Rock, Arkansas. Little Rock is the capital city of Arkansas, located in the central part of the state. Little Rock has earned a reputation among history buffs, foodies and art lovers as an exciting place to live. Residents can spend their weekends exploring the historic Arkansas State Capitol, wandering through the Arkansas Art Center or enjoying the beautiful Ozark Mountains.
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.
DIRECT HIRE AUTHORITY: This position is being filled using Direct Hire Authority (COVID-19 - VA 004) in accordance with 5 U.S.C. 3304(a)(3) and 5 CFR 337.205(b)(1)-(4).
Agency contact information
Helen Brooks
- Address
-
John L McClellan Memorial Veterans' Hospital
4300 West Seventh Street
Little Rock, AR 72205
US