This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/578283600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is part of the R10-JAO Customer Experience vacancy for a Management and Program Analyst (Customer Experience Analyst)
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Overview
- Hiring complete
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Open & closing dates
09/09/2020 to 09/18/2020
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Salary
$91,231 - $133,465 per year
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Pay scale & grade
GS 13
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Locations
1 vacancy in the following locations:
Additional locations are listed below.
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
13
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Announcement number
R10-20-10901085-GG-MP
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Control number
578283600
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This job is open to
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Federal employees - Competitive service
Current or former competitive service federal employees.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
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Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
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Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Clarification from the agency
Federal Employee, Merit Promotion, Status Candidate, Land Management, 30% disabled, Military Spouse, Peace Corps, AmeriCorps, Vista, VEOA, ICTAP, Schedule A, Individuals with disabilities, Former Overseas Employees
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Duties
Duties of the position include but are not limited to the following:
- Documents analyses for use by Division Chiefs and SDA throughout the Joint Administrative Operations (JAO), identifying trends and anomalies.
- Utilizing organizational performance and best practice/benchmark research, develops effective recommendations and options regarding workflow and work processes.
- Prepares course outlines and requirements for various course offerings.
- Provides technical advice and assistance in the Governance Board operations ensuring compliance with the established governance structure, identifying inconsistencies and making effective recommendations regarding modifications to established operations.
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CONDITIONS OF EMPLOYMENT:
DRIVER'S LICENSE: You must possess and maintain a valid State driver's license at all times
during your tenure.
Direct Deposit: If you are new employee of the U.S. Fish and Wildlife Service, you must identify a financial institution for direct deposit of your pay prior to appointment.
Government Charge Card: If you are expected to travel on official business, you will be required to apply for a Government travel charge card within 30 days of entrance on duty into this position.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Requirements
Conditions of Employment
- Must be a U.S. Citizen or National
- Males born after 12-31-59 must be registered for Selective Service
- Resume and supporting documents (See How To Apply)
- Suitability for employment, as determined by background investigation
- May be required to successfully complete a probationary period
- Time-in-Grade requirements apply to status candidates
- LMWFA or Public Land Corps eligibles may apply
- Valid state issued driver's license is required
Qualifications
Only experience and education obtained by 09/18/2020 will be considered.
You may qualify at the GS-13 level, if you fulfill the following qualification requirement:
1 year of specialized experience at a level of difficulty and responsibility equivalent to at least the GS-12 grade level in the Federal service. Examples of specialized experience may include: Conducting research to identify and recommend new and evolving approaches and practices in the development and analysis of performance metrics and key performance indicators. Designing and developing customer service training materials and collaborating with others to ensure the training meets organizational needs and presentation standards. Preparing authoritative reports and recommending effective concepts, practices, and methodologies to enhance organizational customer service philosophies and standards.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Land Management Workforce Flexibility Act (LMWFA),P.L. 114-47, allows certain individuals who currently or formerly were under time-limited competitive appointments at certain land management agencies to compete under merit promotion procedures:
Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA.
Current appointees:
·Must have been hired under competitive examining procedures to a time limited appointment with a land management agency.
·Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND
·Must have performed at an acceptable level.
Former appointees:
·Must have been hired under competitive examining procedures to a time limited appointment with a land management agency,
·Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years;
·Must apply for position within 2 years after separation,
·Must have been separated for reasons other than misconduct or performance; AND
·Must have performed at an acceptable level
Public Land Corps (PLC) Hiring Authority:
Note: You must provide a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service.
(1) In order to be eligible for PLC non-competitive status, a former member of the PLC must provide documentation, as part of their application, verifying their eligibility and meet the following criteria:
(a) Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC;
(b) Applied to a vacancy announcement for which applications are being accepted from individuals with non-competitive status;
(c) Meet the Office of Personnel Management (OPM) minimum qualification standards stated in the vacancy announcement for the position which you are applying; and
(d) Completed his/her most recent Corps service, which provided him/her with a total of 640 hours, inclusive of 120 hours on a PLC project as defined in 16 USC 1723(d), within the last two (2) years.
(2) Appointments must be effected within the two years requirement.
(3) The two year time-frame cannot be extended.
(4) Selectees will be subject to a probationary period.
(5) This authority may be used for General Schedule and Federal Wage System positions.
You may qualify at the GS-13 level, if you fulfill the following qualification requirement:
1 year of specialized experience at a level of difficulty and responsibility equivalent to at least the GS-12 grade level in the Federal service. Examples of specialized experience may include: Conducting research to identify and recommend new and evolving approaches and practices in the development and analysis of performance metrics and key performance indicators. Designing and developing customer service training materials and collaborating with others to ensure the training meets organizational needs and presentation standards. Preparing authoritative reports and recommending effective concepts, practices, and methodologies to enhance organizational customer service philosophies and standards.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Land Management Workforce Flexibility Act (LMWFA),P.L. 114-47, allows certain individuals who currently or formerly were under time-limited competitive appointments at certain land management agencies to compete under merit promotion procedures:
Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA.
Current appointees:
·Must have been hired under competitive examining procedures to a time limited appointment with a land management agency.
·Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND
·Must have performed at an acceptable level.
Former appointees:
·Must have been hired under competitive examining procedures to a time limited appointment with a land management agency,
·Must have served under 1 or more time limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years;
·Must apply for position within 2 years after separation,
·Must have been separated for reasons other than misconduct or performance; AND
·Must have performed at an acceptable level
Public Land Corps (PLC) Hiring Authority:
Note: You must provide a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service.
(1) In order to be eligible for PLC non-competitive status, a former member of the PLC must provide documentation, as part of their application, verifying their eligibility and meet the following criteria:
(a) Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC;
(b) Applied to a vacancy announcement for which applications are being accepted from individuals with non-competitive status;
(c) Meet the Office of Personnel Management (OPM) minimum qualification standards stated in the vacancy announcement for the position which you are applying; and
(d) Completed his/her most recent Corps service, which provided him/her with a total of 640 hours, inclusive of 120 hours on a PLC project as defined in 16 USC 1723(d), within the last two (2) years.
(2) Appointments must be effected within the two years requirement.
(3) The two year time-frame cannot be extended.
(4) Selectees will be subject to a probationary period.
(5) This authority may be used for General Schedule and Federal Wage System positions.
Education
There is no educational requirement for this position.
Additional information
To register or verify your registration go to the Selective Service System at https://www.sss.gov/RegVer/wfRegistration.aspx
FWS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
A PCS move is not authorized.
More than one position may be filled from this announcement.
If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 showing you were honorably discharged. If you are claiming 10-point veterans' preference, you must attach an SF-15," Application for 10-Point Veterans' Preference" in addition to the proof required by that form.
Career Transition Assistance Program Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) : These programs apply to employees who have been or may be involuntarily separated (e.g. reduction in force, declining to relocate/transfer outside their local commuting area) from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet ICTAP or CTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your ICTAP or CTAP eligibility (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal or Removal Notice; SF-50 that documents the RIF separation action; or Removal and most recent performance appraisal.). For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
The Salary listed above reflects the GS-13 step 1, Rest of US (RUS) locality through the GS-13 step 10, Washington, DC locality. Please see the link below for specific locality pay in your location:
https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2020/general-schedule/
CONDITIONS OF EMPLOYMENT:
DRIVER'S LICENSE: You must possess and maintain a valid State driver's license at all times
during your tenure.
Direct Deposit: If you are new employee of the U.S. Fish and Wildlife Service, you must identify a financial institution for direct deposit of your pay prior to appointment.
Government Charge Card: If you are expected to travel on official business, you will be required to apply for a Government travel charge card within 30 days of entrance on duty into this position.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the basic qualification requirements listed on this announcement. If you meet the basic qualifications your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience which resulted in you being listed in the highest quality category, you may lose consideration, or be assigned to a lower quality category for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
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Knowledge of and skill in applying program analysis principles, practices and methodology, including qualitative and quantitative techniques and methods, in order to conduct complex studies and investigations and make decisions or recommendations that may significantly change established processes, procedures, or workflow; change the interpretation of policy; or require the development of new or modified administrative policies and programs.
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Knowledge of and skill in the application of project management theories, principles, practices, tools, methodologies and techniques in order to develop, plan, implement and oversee complex project activities, Including project plans, risks assessments, timelines, budgets, and document management, on schedule and within budget.
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Knowledge of the principles, practices, methods and techniques for the development, implementation and analysis of performance metrics and key performance indicators in order to analyze and assess service and to develop effective recommendations for change.
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Knowledge and understanding of governance models, mechanisms and structures in order to serve in a SME role in the design / support of a governance structure that promotes transparency, facilitates collaboration with members and consultation with stakeholders, and ensures the effective operation of the organization.
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Skill to gain acceptance and support and to build consensus regarding controversial approaches to programmatic and systematic issues and to obtain information and accomplish organizational goals.
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Ability to establish and meet deadlines in order to provide services to internal/external clients.
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Knowledge of written communication methods, skills, and processes in order to communicate issues to a variety of audiences and to develop and present briefings regarding study findings and customer needs.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
- Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume. https://www.youtube.com/watch?v=8YX7o1PBoFk
- Other supporting documents:
- Cover Letter, optional
- Official or unofficial College Transcript(s), if the position has education requirements, or if you are using your education to qualify. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. A copy of your official transcripts will be required if you are selected. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
- SF-50 (non-award), or equivalent Notification of Personnel Action if you are a current or former Federal employee. Your SF-50 (non-award) must show tenure code 1 or 2 in block 24, and position occupied code 1 (competitive service) in block 34. Note: Federal employee who has reinstatement eligibility, you MUST submit a copy of your latest non-award SF-50 "Notification of Personnel Action," that shows you are serving under a permanent career or career-conditional appointment (code 1 or 2 in block 24) in the Competitive Service (code 1 in block 34). The SF-50 must show the position title, series, grade, and step of your position. If you are claiming reinstatement eligibility, you must submit an SF-50 showing your separation (resignation, termination, etc.). If you have previously held a higher grade than the grade/position you currently occupy, you must submit a copy of the last non-award SF-50 you received for that position. If you have any questions regarding which SF-50's to submit, it is highly recommended that you contact the person listed on this vacancy announcement before the closing date.
- Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment if you are requesting to be considered Land Management Workforce Flexibility Act eligibility. For Public Land Corp eligibility, a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service is required for verification of eligibility.
- Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
- If applicable, documentation/proof that you are eligible Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
- Please submit a copy of your most recent, signed and completed annual performance appraisal which includes the final rating. If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application." Please include incentive awards with your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
- Review the Appointment Eligibility Criteria: The eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you selected. You must provide proof of your eligibility as required by appointment eligibility to be considered.
- Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month/day/year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume.
- You must also complete the online application and assessment questionnaire and submit the documentation specified in the Required Documents section below.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is received. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- You will be considered for all eligibilities for which you select "yes" and submit the required documents and supporting documentation (e.g. DD 214, Schedule A letter, etc.). The supporting documentation you submit will be used to determine your eligibility. Please review the list of documentation provided in the eligibilities language to ensure you provide the appropriate information.
- Please note, your eligibility will be based solely on the selections you have indicated "yes" in this section. You must provide the supporting documentation to support your claim to be considered. You may choose more than one eligibilities in this section.To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/10901085
Agency contact information
Gregory Gallegos
- Address
-
Division of Human Resorces
5275 Leesburg Pike
Falls Church, VA 22041
US
Next steps
Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the customer office.
You will be notified if this job is filled or canceled. Timelines for this process vary widely.
You may check the status of your application at any time by logging in to your USAJobs Account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional Locations
Help
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
- Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume. https://www.youtube.com/watch?v=8YX7o1PBoFk
- Other supporting documents:
- Cover Letter, optional
- Official or unofficial College Transcript(s), if the position has education requirements, or if you are using your education to qualify. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. A copy of your official transcripts will be required if you are selected. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
- SF-50 (non-award), or equivalent Notification of Personnel Action if you are a current or former Federal employee. Your SF-50 (non-award) must show tenure code 1 or 2 in block 24, and position occupied code 1 (competitive service) in block 34. Note: Federal employee who has reinstatement eligibility, you MUST submit a copy of your latest non-award SF-50 "Notification of Personnel Action," that shows you are serving under a permanent career or career-conditional appointment (code 1 or 2 in block 24) in the Competitive Service (code 1 in block 34). The SF-50 must show the position title, series, grade, and step of your position. If you are claiming reinstatement eligibility, you must submit an SF-50 showing your separation (resignation, termination, etc.). If you have previously held a higher grade than the grade/position you currently occupy, you must submit a copy of the last non-award SF-50 you received for that position. If you have any questions regarding which SF-50's to submit, it is highly recommended that you contact the person listed on this vacancy announcement before the closing date.
- Note: You must submit ALL SF-50s and performance information for each period of temporary/term employment if you are requesting to be considered Land Management Workforce Flexibility Act eligibility. For Public Land Corp eligibility, a copy of the Certificate of Eligibility for Non-Compliance Hiring Based for Public Land Corps Service is required for verification of eligibility.
- Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
- If applicable, documentation/proof that you are eligible Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
- Please submit a copy of your most recent, signed and completed annual performance appraisal which includes the final rating. If it is not dated within the last 18 months or if you have not received a performance appraisal, please explain why in your application." Please include incentive awards with your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
- Review the Appointment Eligibility Criteria: The eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you selected. You must provide proof of your eligibility as required by appointment eligibility to be considered.
- Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month/day/year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume.
- You must also complete the online application and assessment questionnaire and submit the documentation specified in the Required Documents section below.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is received. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- You will be considered for all eligibilities for which you select "yes" and submit the required documents and supporting documentation (e.g. DD 214, Schedule A letter, etc.). The supporting documentation you submit will be used to determine your eligibility. Please review the list of documentation provided in the eligibilities language to ensure you provide the appropriate information.
- Please note, your eligibility will be based solely on the selections you have indicated "yes" in this section. You must provide the supporting documentation to support your claim to be considered. You may choose more than one eligibilities in this section.To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/10901085
Agency contact information
Gregory Gallegos
- Address
-
Division of Human Resorces
5275 Leesburg Pike
Falls Church, VA 22041
US
Next steps
Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the customer office.
You will be notified if this job is filled or canceled. Timelines for this process vary widely.
You may check the status of your application at any time by logging in to your USAJobs Account as we will not be responding to inquiries about the status of applications as long as the system has been updated.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Interior, US Fish and Wildlife Service
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Agency contact information
Gregory Gallegos
- Address
-
Division of Human Resorces
5275 Leesburg Pike
Falls Church, VA 22041
US