This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/569780600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
Once selected for this important position at SSA, you will affect the Agency's mission through direct and personal service to the public. This includes performing a variety of clerical activities involving the receipt, sorting examining, coding, control, routing and dispatch of claims materials, claims folders, and correspondence going into or going out of the Program Service Center (PSC). This position is located in the Birmingham Social Security Center, PSC, in Birmingham, Alabama.
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Overview
- Hiring complete
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Open & closing dates
06/02/2020 to 06/08/2020
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Salary
$35,009 - $45,515 per year
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Pay scale & grade
GS 5
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Location
FEW vacancies in the following location:
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Telework eligible
No
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Travel Required
Not required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-Time
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Service
Competitive
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Promotion potential
5
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Announcement number
SB-10827540-Mail Clerk ICT
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Control number
569780600
Help
This job is open to
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
Clarification from the agency
ICTAP/VEOA
Help
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Additional selections may be made for this vacancy six months from the closing date of this announcement.
Requirements
Conditions of Employment
- Proof of ICTAP or VEOA eligibility required
- U.S. Citizenship required
- Selective Service Registration, if applicable (www.sss.gov)
- Background and/or security investigation required
- Job offers are contingent on background / security investigation results
- All qualification requirements must be met by the closing date of the announcement
- Selectees are required to serve a 1 year probationary period
- Relocation expenses will not be paid
Qualifications
Examines, evaluates, and categorizes correspondence and documents mailed or delivered to BSSC relating to a claim for or the continued payment of Social Security disability, retirement, or survivor benefits of Supplemental Security Income benefits. Processes this material as prescribed in written national or local procedures. Evaluates incoming claims related material and identifies all for which the claim for benefits has already been processed. Records on a computer database the receipt of this material. Operates complex high speed and flatbed scanners and attendant personal computers. Adjusts scanner settings as needed to assure that all images are clear and to avoid paper jams. Cleans and re-calibrates the scanners frequently and on a regular schedule. Operates a hand-held bar code reader and package-strapping machine. Notifies supervisory personnel when it is time to re-order scanner cleaning or re-calibration supplies, or strapping material.
All qualification requirements must be met by the closing date of this announcement. Qualifying experience may be obtained in the private or public sectors. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions
Qualification standards and additional information for this position can be found here:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards
For GS-5: One year of specialized experience including examining, evaluating and categorizing correspondence and documents; sorting mail and forwarding to appropriate operating areas for processing; stocking inventory; payroll/timekeeping; filing; alphabetizing/numericalizing; processing work using a computer; and organizing; OR a bachelor's degree; or 120 credits towards the completion of a bachelor's degree; OR a combination of college education beyond the first 60 credits/90 quarter hours and the specialized experience described above. One year of full-time undergraduate study is defined as 30 semester hours or experience (e.g., If you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
All qualification requirements must be met by the closing date of this announcement. Qualifying experience may be obtained in the private or public sectors. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions
Qualification standards and additional information for this position can be found here:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards
For GS-5: One year of specialized experience including examining, evaluating and categorizing correspondence and documents; sorting mail and forwarding to appropriate operating areas for processing; stocking inventory; payroll/timekeeping; filing; alphabetizing/numericalizing; processing work using a computer; and organizing; OR a bachelor's degree; or 120 credits towards the completion of a bachelor's degree; OR a combination of college education beyond the first 60 credits/90 quarter hours and the specialized experience described above. One year of full-time undergraduate study is defined as 30 semester hours or experience (e.g., If you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
Education
Providing Proof of Education or Substituting Education
For information on providing proof of education or substituting education for experience, visit http://www.opm.gov/qualifications/standards/group-stds/gs-cler.asp
If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional information
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
- Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). See Required Documents section for instructions on submitting proof.
- Veterans who are eligible for preference OR who have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period, are eligible for consideration under the Veterans Employment Opportunity Act (VEOA). See Required Documents section for instructions on submitting proof.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Additional selections may be made for this vacancy six months from the closing date of this announcement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include:
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- Applies Technology to Tasks
- Manages and Organizes Information
- Technology application
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
- proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
- proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
PROOF OF VEOA ELIGIBILITY: Applicants for consideration under the VEOA appointment authority include those eligible for veterans' preference (see below paragraph on Veterans' Preference) OR have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period. Applicants must submit a copy of your military discharge certificate (DD 214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. For more information visit the Vet Guide.
VETERANS' PREFERENCE: If you are claiming veterans' preference for consideration under VEOA, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
-
- Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). See Required Documents section for instructions on submitting proof.
- Veterans who are eligible for preference OR who have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period, are eligible for consideration under the Veterans Employment Opportunity Act (VEOA). See Required Documents section for instructions on submitting proof.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. The Occupational Questionnaire
3. Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 06/08/2020.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Thanh Huynh at Thanh.T.Huynh@ssa.govor (205) 801-1404.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Agency contact information
Thanh Huynh
- Address
-
Region IV SEPSC
1200 Rev Abraham Woods Jr Blvd
Personnel
Birmingham, AL 35285
US
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
PROOF OF VEOA ELIGIBILITY: Applicants for consideration under the VEOA appointment authority include those eligible for veterans' preference (see below paragraph on Veterans' Preference) OR have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period. Applicants must submit a copy of your military discharge certificate (DD 214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. For more information visit the Vet Guide.
VETERANS' PREFERENCE: If you are claiming veterans' preference for consideration under VEOA, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
Required Documents
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
- proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
- proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
PROOF OF VEOA ELIGIBILITY: Applicants for consideration under the VEOA appointment authority include those eligible for veterans' preference (see below paragraph on Veterans' Preference) OR have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period. Applicants must submit a copy of your military discharge certificate (DD 214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. For more information visit the Vet Guide.
VETERANS' PREFERENCE: If you are claiming veterans' preference for consideration under VEOA, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
-
- Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). See Required Documents section for instructions on submitting proof.
- Veterans who are eligible for preference OR who have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period, are eligible for consideration under the Veterans Employment Opportunity Act (VEOA). See Required Documents section for instructions on submitting proof.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. The Occupational Questionnaire
3. Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 06/08/2020.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Thanh Huynh at Thanh.T.Huynh@ssa.govor (205) 801-1404.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Agency contact information
Thanh Huynh
- Address
-
Region IV SEPSC
1200 Rev Abraham Woods Jr Blvd
Personnel
Birmingham, AL 35285
US
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Social Security Administration
Do you have a desire to:
- help SSA manage its Social Security programs?
- analyze and solve problems?
- help and advise millions of retired and disabled individuals?
- work on a team to make a difference in people's lives and your own?
Agency contact information
Thanh Huynh
- Address
-
Region IV SEPSC
1200 Rev Abraham Woods Jr Blvd
Personnel
Birmingham, AL 35285
US