This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/544219400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Help
Summary
WHERE CAN I FIND OUT MORE ABOUT THE PATHWAYS PROGRAM? For additional information regarding the Pathways Program, please refer to: Students & Recent Graduates on USAJOBS.
See Other Information
Help
Overview
- Reviewing applications
-
Open & closing dates
08/26/2019 to 09/06/2019
-
Salary
$42,380 - $76,886 per year
-
Pay scale & grade
GS 07 - 09
-
Locations
3 vacancies in the following locations:
Additional locations are listed below.
-
Telework eligible
No
-
Travel Required
Occasional travel - Travel Locally or overnight approximately 01 to 05 nights per month.
-
Relocation expenses reimbursed
No
-
Appointment type
Recent Graduates
-
Work schedule
Full-Time
-
Service
Excepted
-
Promotion potential
12
-
Job family (Series)
-
Supervisory status
No
-
Security clearance
-
Drug test
No
-
Announcement number
19CW7-TAX0140-1035-7T9-IF
-
Control number
544219400
Help
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
-
Recent graduates
Individuals who have graduated from an accredited educational institute or certificate program within the last 2 years or 6 years for Veterans.
Clarification from the agency
Recent Graduates (US Citizens/Nationals) completing a qualifying degree/certificate within the last 2 yrs. of this application date (or will graduate 9 mo’s from this application date) may apply. Veterans (5 USC 2108) unable to apply due to military service during this 2-yr. period may have their eligibility extended to receive the full 2 yrs. of eligibility. The remaining 2-yr. eligibility period begins upon release from active duty and may not extend beyond 6 yrs. from completion of study.
Help
Duties
WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION? If you're ready for a challenging career opportunity, consider a career with the Internal Revenue Service Taxpayer Advocate Service (TAS). The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).
WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? Tax Exempt & Government Entities Division serves Employee Plans which examines the returns of qualified pension benefit plans compliance. Exempt Organizations ensures not-for-profit organizations meet tax-exempt status requirements. And, Government Entities ensures organizations meet their tax withholding and employment tax payment requirements.
WHAT DOES A PUBLIC AFFAIRS SPECIALIST DO? As a Public Affairs Specialist you will be responsible for managing and developing all aspects of broad-based communication. In this position you will serve as an advisor and technical authority by providing guidance and expertise to employees and successfully leverage strategic communications expertise and leadership skills in helping employees understand and accept the business goals and objectives.
If selected, you will be placed in a position as a Public Affairs Specialist, GS-1035, Career Ladder 7/9/11/12 in the Taxpayer Advocate Service Division OR the Tax Exempt & Government Entities Division.
The following are the duties of this position at the GS-12. You will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.
As a Public Affairs Specialist you will:
-
Recommend policies, programs, services, and procedures governing the dissemination of information to internal stakeholders (executives, managers, employees).
-
Advises on and recommends specific communications events and activities designed to meet challenges of diverse internal and external audiences with varying levels of information requirements and interests.
-
Works on all phases of communications plan execution – including delivery, measurement, reporting, and results for internal clients.
-
Develops content designed to achieve organization-wide and department-level business goals.
-
Writes and edits high-quality, high-impact business communications for multiple mediums (print, web, e-mail).
IRS Recent Graduate Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Successful applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government.
Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to: Successful completion of at least 2 years of continuous service; Completion of at least 40 hours of interactive training; Mentorship; Demonstration of successful job performance; and Meet the qualification position standards. Conversion is not guaranteed or implied.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Help
Requirements
Conditions of Employment
- Refer to Other Information.
- Click "Print Preview" to review the entire announcement before applying.
- Must be a U.S. Citizen or National
-
Qualifications
YOU MUST FIRST MEET RECENT GRADUATE PROGRAM ELIGIBILITY TO BE CONSIDERED FOR THIS POSITION. YOU MAY THEN QUALIFY FOR THE POSITION BASED ON EDUCATION, EXPERIENCE OR A COMBINATION OF BOTH AS DETAILED BELOW. THE FOLLOWING REQUIREMENTS MUST BE MET PRIOR TO APPOINTMENT/ENTER ON DUTY DATE:
Federal Experience is not required.
GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: experience that demonstrated basic knowledge of communications and program analysis technical rules, regulations, and precedents to apply to assigned portions of programs, projects and studies; Oral and written techniques in order to share factual information with public affairs’ staff and to document findings; Knowledge of the basic objectives and policies governing various functional programs, operations and processes to assist in providing analysis and guidance; OR
You may substitute education for specialized as follows: 1 full academic year of graduate education in any field of study. OR Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.
GS-09 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: experience that demonstrated knowledge of written and oral communication techniques and methods to assist in providing guidance and oversight on assigned communication programs; Knowledge and skill to plan, gather and verify and edit digital photography and create and develop computer graphics/desktop publishing; Analytical methods to evaluate data and make appropriate recommendations and interpersonal relation skills sufficient for establishing and maintain effective working relationships. OR
You may substitute education for specialized as follows: Master’s or equivalent graduate degree in any field of study. OR 2 full academic years of progressively higher level graduate education in any field of study. OR LL.B. or J.D, if related.
ALL GRADES: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. In addition to the above to be eligible for the IRS Pathways Recent Graduates Program, you must have, within the previous 2 years, completed all educational requirements for a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying institution; if you are a veteran, who due to a military service obligation was precluded from applying to the recent graduates program during a portion of the 2-year eligibility period; or intended graduation is no more than 9 months from date of application. Education must be completed prior to appointment/enter on duty date. For more information on education requirements go to Treasury’s Pathways Program.
*Veterans who, due to a military service obligation, were precluded from applying to a Recent Graduates Program during any portion of the 2 year eligibility period may have their eligibility period extended so that they receive the full 2 years of eligibility. The remaining 2-year eligibility period will begin upon his or her release or discharge from active duty. The veteran's eligibility period may not extend beyond 6 years from the date of completion of all requirements of an academic course of study.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Additional information
One (1) Position to be filled at any of the following locations: Washington, DC; Indianapolis, IN or Denver, CO. in the Taxpayer Advocate Services; Communications, Stakeholder Liaison & Online Services (CSO) Office.
or
Two (2) Positions to be filled at any of the following locations: Cincinnati, OH; Seattle, WA; or Dallas, TX in the TE/GE, Government Entities & Shared Services, Communications & Liaison, Web/Multimedia Services Office.
The anticipated start date is September 2019.
CONDITIONS OF EMPLOYMENT:
- Tour of Duty: Monday-Friday Day Shift hours (TBD based on need).
- We offer opportunities for flexible work schedules.
- If offered, opportunities for telework may be available based on need. Must meet IRS telework eligibility requirements.
- This is a Bargaining unit position.
- We may select from this announcement or any other source to fill one or more vacancies.
- Relocation expenses will not be paid.
- Undergo an income tax verification and review of prior performance/conduct.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Must successfully complete a moderate or high risk background investigation, including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Selectees must sign a Pathways Participant Agreement.
- Subject to a 1-year trial period is required (unless already completed).
- Selected applicants who occupy positions in the Competitive Service must acknowledge the outcome of voluntarily leaving the Competitive Service prior to accepting an Excepted Service Appointment in the Pathways Program. See 5 CFR 302.102(b)(2).
- Pathways is an Excepted Service Appointment, Schedule D, 5 CFR Part 362 (Pathways Program), and may NOT be combined with other Excepted Service Appointments (e.g., Schedule A).
- Education must be completed, and official transcripts must be received and verified prior to appointment/enter on duty date.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Our comprehensive benefits are very generous. Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- For full-time employees- 10 paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at Pay and benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas: Communications and Media, Interpersonal Skills, Oral Communication/Speaking, Organizational Awareness, Reasoning, Writing. Category-like rating (Quality Group) will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified, and Qualified depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
To preview questions please click here.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Our comprehensive benefits are very generous. Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- For full-time employees- 10 paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at Pay and benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application includes 1. A resume, 2. Vacancy question responses, 3. Provide proof of enrollment or education (see education documentation required) and 4. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
EDUCATION DOCUMENTATION:
You must submit dated documentation showing completion or intended completion (if graduation is no more than 9 months from the date of application) of all educational requirements (e.g. letter from the registrar, unofficial transcripts). An official transcript will be required if you are selected. A college or university degree or certificate generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions. If you are qualifying based on a *Certificate program, please refer to the Treasury’s Pathways Program page for more information on qualifying certificate programs at https://home.treasury.gov/about/careers-at-treasury/pathways-programs
*A Certificate Program is a post-secondary educational program, in a qualifying educational institution, equivalent to at least one full-time academic year of study, that is part of an accredited college-level, technical, trade, vocational or business school curriculum. For study at a business or technical school, 36 weeks of study (20+ classroom hours per week) is comparable to 1 academic year of full-time study, IF your academic institution calculates a full-year of academic studies with fewer hours, or academic credits are expressed in contract months, units, or other terms that differ from the conventional hours, please have your academic advisor provide a letter certifying the Certificate program meets the regulatory definition.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
If you are an applicant with a disability, you may contact an IRS Pathways representative at hco.irs.forward@irs.gov about special appointment authorities for persons with disabilities, in addition to applying for this job announcement.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
Agency contact information
IRS Online Helpdesk
- Address
-
INTERNAL REVENUE SERVICE
5015 S IH 35
Austin, Texas 78744
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional Locations
Help
Required Documents
A complete application includes 1. A resume, 2. Vacancy question responses, 3. Provide proof of enrollment or education (see education documentation required) and 4. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
EDUCATION DOCUMENTATION:
You must submit dated documentation showing completion or intended completion (if graduation is no more than 9 months from the date of application) of all educational requirements (e.g. letter from the registrar, unofficial transcripts). An official transcript will be required if you are selected. A college or university degree or certificate generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions. If you are qualifying based on a *Certificate program, please refer to the Treasury’s Pathways Program page for more information on qualifying certificate programs at https://home.treasury.gov/about/careers-at-treasury/pathways-programs
*A Certificate Program is a post-secondary educational program, in a qualifying educational institution, equivalent to at least one full-time academic year of study, that is part of an accredited college-level, technical, trade, vocational or business school curriculum. For study at a business or technical school, 36 weeks of study (20+ classroom hours per week) is comparable to 1 academic year of full-time study, IF your academic institution calculates a full-year of academic studies with fewer hours, or academic credits are expressed in contract months, units, or other terms that differ from the conventional hours, please have your academic advisor provide a letter certifying the Certificate program meets the regulatory definition.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
If you are an applicant with a disability, you may contact an IRS Pathways representative at hco.irs.forward@irs.gov about special appointment authorities for persons with disabilities, in addition to applying for this job announcement.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.
Agency contact information
IRS Online Helpdesk
- Address
-
INTERNAL REVENUE SERVICE
5015 S IH 35
Austin, Texas 78744
United States
Next steps
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Internal Revenue Service
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
Agency contact information
IRS Online Helpdesk
- Address
-
INTERNAL REVENUE SERVICE
5015 S IH 35
Austin, Texas 78744
United States