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This position is located at Mid-Atlantic Region, Fleet and Family Readiness Program, Fleet Readiness Department. The incumbent will be responsible for the daily operation and management of the retail Pro Shop, Driving Range and Cart Barn.
04/14/2025 to 04/24/2025
$24 - $27 per hour
NF 3
1 vacancy in the following location:
No
No
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
None
Yes
No
25-12722866
835203000
Please see the "Who May Apply" section under the Qualifications section.
SUPERVISORY WORK: 20%
Provides day to day administrative and technical supervision of a workforce consisting of Non-Appropriated Funds (NAF) employees, including regular full-time, flexible, and seasonal. Ensures approved staffing levels are maintained to support programs and operations in a cost effective manner. Plans work to be accomplished. Sets priorities and establishes schedules for work completion. Distributes and balances work based upon priority, skill requirements, and level of difficulty.
Discusses work in progress, answering questions from team members concerning procedures, directives, policy, etc., as well as technical questions. Responsible for training, supervising, scheduling and evaluating all employees, providing specific recommendations related to training needs within the branch. Participates in interviews and recommends selection for all new hires within the branch, initiates appropriate disciplinary action; hears and resolves complaints from employees. Assures equality in determining selection, assignment, training and promotion, discipline and incentive rewards to employees. Recommends awards or bonuses for supervisory and non-supervisory personnel and changes in position classification, subject to approval by higher level supervisors. Controls attendance and leave by ensuring adequate work force is available at all times to accomplish the mission. Routinely approves sick and annual leave. Actively supports and promotes all aspects the Equal Employment Opportunity (EEO) Program and Affirmative action Plan as directed by applicable laws and regulations, and to communicate this support to subordinates, minority groups, and women. Ensures all laws and regulations concerning Merit System Principles and Prohibited Personnel Practices are adhered to.
PERSONAL WORK:
Directs and supervises the overall management of the Pro Shop facility, Driving Range and Cart Barn to include promoting, organizing, scheduling and conducting golf tournaments, matches and special golf events. Operates and maintains the Golf Pro Shop facility by managing daily operations, supervising Pro Shop Clerks and cart and range personnel. Sells greens fees and assists patrons in the fitting and selection of golf equipment. Mediates customer problems or complaints and takes appropriate action. Forwards unsolvable problems with recommendations. This position requires performing in any capacity necessary for the successful operation of the activity. 20%
Collects and issues cash funds to Sales Clerks. Trains new employees on cash handling and insuring the smooth flow of operations. Ensure all sales, fees and charges are correctly accounted for within the point of sale system. Verifies daily receipts and validates daily DAR. Maintains and enforces security for funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. 15%
Performs a variety of tasks in inventory, and restocking merchandise. Conducts monthly inventory and sales reconciliations. Ensures merchandise inventory levels are properly maintained. Receives and records merchandise shipments, creates visual merchandise displays bimonthly and arranges fixtures in a neat and proper order. Assists with developing the annual inventory buying plan and creating methods to safeguard; funds, supplies, equipment and real property. Marks items with the proper selling price. Responsible for inventories conducted in accordance with applicable higher level regulatory guidelines. May select, order/procure and determine retail pricing merchandise. Maintain adequate stock assortments, eliminate slow selling items, and may add new items as presented. Maintains accountability for all NAF fund equipment, supplies, resale funds, and inventories in AOR. 15%
Prepares and reviews procurement documents and reports; verifying or abstracting information contained in documents and reports; contacting Regional procurement office to obtain status of orders and expedite delivery; maintaining various procurement/purchasing files; resolving a variety of shipment, payment or other discrepancies. 5%
Ensures all facilities and activities associated with program meet established fire, safety, security, and sanitation guidelines, correcting deficiencies through coordination with local agencies. Assists in planning and designing of construction and renovation projects. 5%
Coordinates budget requirements, providing input to Supervisor for preparation of the annual operating budget. Justifies, budget requirements for personnel and supplies to Supervisor. Reviews monthly financial reports, compares to budget, and provides explanations to supervisor. Develops plans for over/under executed funds, end of year funds, grants, and future requirements. 10%
Performs routine clerical tasks on a personal computer. Operates various common office equipment. Receive telephone calls, assist customers, compiles data and file routine documents. 10%
Knowledge of management procedures and general business practices related to the management of a pro shop/retail facility.
Incumbent must possess a practical knowledge commercial, retail and a good knowledge of policies and procedures pertaining to operations including accounting, merchandising and patron control.
Basic knowledge of the rules and etiquette of the game of golf and golf tournament operations.
Must be experienced in providing exceptional customer service to all eligible patrons.
Must be skilled in the current techniques of operating a financial establishment including some experience with point-of-sale cash register equipment, basic computer knowledge and basic accounting and budgeting functions.
Must have the ability to communicate effectively in English, both verbally and in writing.
This position does not have a positive education requirement.
Salary is dependent on experience and/or education.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.
This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/24/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12722866
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/835203000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.