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The Case Management Modernization (CMM) Product Manager (PM) position is in the Department of Program Services (DPS), Associate Director's Office and reports to the DPS Associate Director's Chief of Staff. The CMM PM's goal is to create a case management modernization system that provides exceptional value and delivers an outstanding user experience. The CMM PM is deeply focused on the user experience and ensuring products meet the needs of users in the Judiciary and the public.
04/11/2025 to 04/16/2025
$167,617 - $207,500 per year
AD 00
1 vacancy in the following location:
No
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Excepted
00
Yes
No
25-DPS-12713014
833818400
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
This position is open to the public. This position allows for situational, and recurring telework, but does not qualify for full-time or remote telework.
The Case Management Modernization Product Manager determines and oversees delivery of the strategy and roadmap for their products to achieve customer outcomes. The Product Manager is the "voice of the customer" in the product. The Product Manager's responsibilities include discovery, prioritization of customer and market problems, validation of potential solutions, and resolution monitoring. They continuously use data to empower decision making and inform product direction in ways that build toward positive business outcomes for the organization and their customers. The Product Manager builds relationships with and between team members, key stakeholders, customers, executives, and other individuals or organizations involved with the end-to-end product life cycle. They do this through ongoing customer interaction and collaboration with development, users, and stakeholders. The Product Manager sets priorities, guides, and supports development and operational activities, and provides direction and oversight to product teams.
The duties of this position include, but are not limited to:
CONDITIONS OF EMPLOYMENT
This position does not require education to qualify.
The AO is an Equal Opportunity Employer.
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.
You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.
For this job announcement the following documents and/or information are required:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 04/25/2025 to receive consideration.
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After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/833818400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.