GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you.
This position is part of the Agency Human Capital, Government Publishing Office in Washington, DC.
Summary
GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you.
This position is part of the Agency Human Capital, Government Publishing Office in Washington, DC.
As a Supervisory Human Capital Specialist (Benefits Officer), duties will consist of but not limited to the following:
Manage and supervise employees in the areas of benefits, retirement, and workers compensation.
Oversee the administration of various HR programs to include incentive awards, voluntary leave transfer and bank programs, Family Medical Leave Act (FMLA), work life programs, and new employee orientation.
Serve as an advisor to the Chief Human Capital Officer, specifically on complex topics involving workers' compensation, retirement, and employee benefits. Provide guidance and insights on HR laws and regulations related to these areas.
Plan and assign work for subordinate staff, setting priorities and managing workflow. Make decisions related to work problems faced by subordinates.
Initiate and/or approve actions for benefits/retirements/workers compensation recruitment, including interviewing candidates and making selections for vacant positions.
Evaluate and improve work methods and restructure positions to enhance efficiency within civilian benefits operations.
Develop, maintain, and recommend metrics that track the effectiveness of civilian benefits and workers' compensation programs.
May be required to pass preemployment requirements prior to appointment.
Must undergo a background investigation.
May be required to serve a one-year probationary period if not previously completed.
May be required to serve a one-year supervisory probationary period if not previously completed.
TIME-IN-GRADE REQUIREMENTS: Applicants must meet time-in-grade requirements to be considered eligible. Applicants must have served 1 year at the next lower grade level (PG-13) or equivalent grade level in federal service to qualify.
U.S. Citizenship is Required.
Males born after 12/03/59 must be registered for Selective Service.
Selectee must undergo a background investigations for a Public Trust.
Confidential Financial Disclosure report may be required.
Qualifications
To qualify for the Supervisory Human Capital Specialist (Benefits Officer), PG-0201-14, you must meet the following requirements:
Specialized Experience: Your resume must demonstrate one year of specialized experience equivalent to at least the PG-13 grade level in the federal service or equivalent experience in the private or public sector, which includes:
Leading a team while overseeing all aspects of civilian retirement and benefits services, including Retirement and Work Life Programs, Thrift Savings Plan (TSP), and Workers' Compensation.
Providing technical guidance on federal civilian benefits by reviewing, analyzing, and interpreting regulations, directives, and policies to effectively manage daily operations and ensure compliance.
Organizing and conducting various benefits related training events, and/or briefings for agency employees.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To be considered, all qualification requirements must be met by the closing date of this announcement (03/10/2025).
Education
Substitution of education in lieu of specialized experience may not be used at this grade level.
Additional information
Employment of Relatives
Section 3110 of Title 5, U.S. Code, prohibits a Federal official from appointing, promoting, or advocating the appointment or promotion of a relative in the agency where the official is serving or exercises jurisdiction. In addition, Section 2302(b)(7) of Title 5, U.S. Code, makes it a "prohibited personnel practice" for a person in authority to "appoint, employ, promote, advance, or advocate for the appointment, employment, promotion, or advancement of a relative." For further information visit: https://www.law.cornell.edu/uscode/text/5/3110 and https://www.law.cornell.edu/uscode/text/5/2302
Work Life Balance
The GPO offers Transit subsidy for commuters using public transportation (Metro Bus/Rail, MARC, VRE, etc.).
Background Investigation:
To ensure the accomplishment of its mission, the GPO requires every employee to be reliable and trustworthy; this position requires a background investigation for suitability. To meet those standards, all selected applicants must undergo and successfully complete a background check for Suitability. This review could include fingerprints and credit checks, as well as a full field FBI background investigation and tax and bar checks for attorney applicants. The background investigation covers a period of seven to ten years depending on the nature of the position; this process may take 6 weeks or longer. The Agency may rescind the tentative offer, if the candidate is unable to pass the background investigation.
Reasonable Accommodation: This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, you must contact the HC Specialist on the vacancy announcement at least seven business days before the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis.
The selectee will work shift 1.
Additional vacancies may be filled by this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume will be evaluated to determine if you meet the minimum qualifications required; and on the extent to which your application shows that you possess the competencies associated with this position. To determine if you are qualified for the job, a review of your resume and supporting documentation may be made and compared against your responses to the vacancy questionnaire. You will receive a numeric rating based on your responses to the questionnaire. Your rating is based on both your responses to the questionnaire and information stated in your application. Please make sure that your self-ratings are supported by information in your application. The Human Capital Specialist may verify your qualifications and self-ratings during the application and selection process through quality review, interview questions, work samples, demonstrations, reference checks, and other means. Inflated qualifications may result in you being excluded from further consideration for this position.
You will be further evaluated on the following competencies required for the position:
Administration and Management
Employee Benefits
Manages Human Resources
Oral Communication
Written Communication
We DO NOT require a separate narrative statement responding to the competencies, however your resume must CLEARLY show possession of these competencies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The Content of Resume: Your resume, curriculum vitae, or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total number of hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. To assist you in sending in a complete resume, use the checklist Click Here
SF-50, Notification of Personnel Action- If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. An award SF-50 is not acceptable. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
Recent Performance Appraisal -If you are a current or former federal employee, you must submit your current Fiscal Year (FY2024) Performance Appraisal showing you have performed at an acceptable level. If you are unable to submit your current Fiscal Year (FY2024) Performance Appraisal you must submit a written explanation as to why it was not obtainable. In this explanation you should include your final rating. Failure to submit your current Fiscal Year (FY2024) Performance Appraisal or a written statement explaining why it was not obtainable will disqualify you from further consideration.
To apply for this position, you must provide a complete Application Package, which includes 1) your responses to the Occupational Questionnaire, 2) your resume, and 3) any other documents needed to verify your qualifications or eligibility (see the required documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
Resume Requirements:
Resumes are limited to eight (8) pages.
Resumes should focus on the knowledge, skills, abilities; accomplishments and results; and training and education relevant to this position.
Resumes must be in the following format (for each position held relevant to this position):
Short summary of position duties
Accomplishments while in the position
Results of those accomplishments
Copying and pasting position descriptions into a resume is not acceptable.
Illegible Information and/or Documents
If your supporting documents and resume are illegible or do not provide the necessary information for the Human Capital Specialist and/or Subject Matter Expert to make a qualification determination, you may lose consideration for this position.
Last Document Uploaded
If multiple copies of the same document are uploaded/faxed and submitted with your application, GPO will only consider the last copy of the document uploaded/faxed when determining your eligibility and qualifications. For example, if you upload/fax two or more resumes only the last resume uploaded/faxed and submitted will be considered.
Print a copy of the occupational questionnaire so that you may read and review the questions before submitting your online responses. Click here to view the Occupational Questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12677419
The completed online Application Package must be submitted by 11:59 PM (EST) on 03/10/2025.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
US Government Publishing Office
732 N. Capitol Street, NW
Human Capital Operations
Washington, DC 20401
US
Next steps
After each step in the recruitment process, your status will be updated in the online application tracking system and if you have elected to receive email updates, you will be notified through your USAJOBS registered email address. If you have not elected to receive email updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job. This will ensure we can contact you as quickly as possible.
In addition to changing your status online, we will send you email notifications at each major step in the process, to include: application received, eligible or ineligible, referred or not referred, selected or not selected.
Position Reconsideration Process
Applicants who have applied for employment with the Government Publishing Office who were found to be ineligible for a position, may submit a request for reconsideration upon reasonable demonstration that a reconsideration review is necessary. Request for Reconsideration will not be accepted for failure to submit appropriate required documentation and/or failure to complete required Assessments or respond accurately to Assessment Questions.
Applicants seeking a Request for Reconsideration should reach out to the servicing Human Resources Specialist indicated in the Vacancy Announcement to see you meet the eligibility requirements for reconsideration. If you meet the eligibility requirements for reconsideration, the Human Capital Talent Acquisitions and Transactions Division will review the application based on the reconsideration request to determine if the rating was appropriate and render a final decision to the applicant.
A request to reconsider a rating determination must be received in the servicing Talent Acquisitions Office within 5 business days from the date indicated on the Touch Point Notification, Notice of Results received from USA Staffing, or it will be rejected as an untimely request for reconsideration.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The Content of Resume: Your resume, curriculum vitae, or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total number of hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. To assist you in sending in a complete resume, use the checklist Click Here
SF-50, Notification of Personnel Action- If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. An award SF-50 is not acceptable. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
Recent Performance Appraisal -If you are a current or former federal employee, you must submit your current Fiscal Year (FY2024) Performance Appraisal showing you have performed at an acceptable level. If you are unable to submit your current Fiscal Year (FY2024) Performance Appraisal you must submit a written explanation as to why it was not obtainable. In this explanation you should include your final rating. Failure to submit your current Fiscal Year (FY2024) Performance Appraisal or a written statement explaining why it was not obtainable will disqualify you from further consideration.
To apply for this position, you must provide a complete Application Package, which includes 1) your responses to the Occupational Questionnaire, 2) your resume, and 3) any other documents needed to verify your qualifications or eligibility (see the required documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
Resume Requirements:
Resumes are limited to eight (8) pages.
Resumes should focus on the knowledge, skills, abilities; accomplishments and results; and training and education relevant to this position.
Resumes must be in the following format (for each position held relevant to this position):
Short summary of position duties
Accomplishments while in the position
Results of those accomplishments
Copying and pasting position descriptions into a resume is not acceptable.
Illegible Information and/or Documents
If your supporting documents and resume are illegible or do not provide the necessary information for the Human Capital Specialist and/or Subject Matter Expert to make a qualification determination, you may lose consideration for this position.
Last Document Uploaded
If multiple copies of the same document are uploaded/faxed and submitted with your application, GPO will only consider the last copy of the document uploaded/faxed when determining your eligibility and qualifications. For example, if you upload/fax two or more resumes only the last resume uploaded/faxed and submitted will be considered.
Print a copy of the occupational questionnaire so that you may read and review the questions before submitting your online responses. Click here to view the Occupational Questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12677419
The completed online Application Package must be submitted by 11:59 PM (EST) on 03/10/2025.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
US Government Publishing Office
732 N. Capitol Street, NW
Human Capital Operations
Washington, DC 20401
US
Next steps
After each step in the recruitment process, your status will be updated in the online application tracking system and if you have elected to receive email updates, you will be notified through your USAJOBS registered email address. If you have not elected to receive email updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job. This will ensure we can contact you as quickly as possible.
In addition to changing your status online, we will send you email notifications at each major step in the process, to include: application received, eligible or ineligible, referred or not referred, selected or not selected.
Position Reconsideration Process
Applicants who have applied for employment with the Government Publishing Office who were found to be ineligible for a position, may submit a request for reconsideration upon reasonable demonstration that a reconsideration review is necessary. Request for Reconsideration will not be accepted for failure to submit appropriate required documentation and/or failure to complete required Assessments or respond accurately to Assessment Questions.
Applicants seeking a Request for Reconsideration should reach out to the servicing Human Resources Specialist indicated in the Vacancy Announcement to see you meet the eligibility requirements for reconsideration. If you meet the eligibility requirements for reconsideration, the Human Capital Talent Acquisitions and Transactions Division will review the application based on the reconsideration request to determine if the rating was appropriate and render a final decision to the applicant.
A request to reconsider a rating determination must be received in the servicing Talent Acquisitions Office within 5 business days from the date indicated on the Touch Point Notification, Notice of Results received from USA Staffing, or it will be rejected as an untimely request for reconsideration.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
