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This position is located in the Naval Base San Diego, Morale, Welfare and Recreation (MWR) Department, Community Programs Division. The purpose of this position is to provide a variety of duties in support of the recreation and/or internet facilities serve as "duty manager" as assigned.
12/23/2024 to 01/19/2025
$42,220 - $42,220 per year
NF 2
1 vacancy in the following location:
No
No
Not required
No
Permanent
Full-time - 35-40 hours per week
Competitive
None
No
No
25-12654620
825710900
Internal to current CNRSW MWR employees and eligible Military Spouses (MSP) only.
Serves as duty manager to ensure the facility is functioning in a smooth, safe and efficient manner. This includes serving as point of contact to assigned subordinate staff, assuring tasks are in process/complete, providing necessary supplies and resolving minor problems and complaints of the employees. May make recommendations to the supervisor regarding work performance of assigned staff.
Checks the work schedule, taking note of on-call personnel for emergency needs. Ensures the facility is open and closed at the posted time and in a state of cleanliness both inside and out. Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time.
Responsible for issuing, receiving and controlling cash receipts and change funds under custody. Upon end of shift or closing, ring out cash register. Assures the Daily Activity Report (DAR) is completed and certifies cash count of receipts and change funds turned in by individual cashiers. Determines cash shortages or overages by comparing total of cash receipts against cash register readings. Completes the deposit form in accordance with local procedures. Ensures all keys are turned into the lock box and/or cashiers bag.
Circulates among the patrons to maintain order, warns patrons of disorderly behavior and attempts to resolve problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility.
Completes fire and safety checks, secures all doors, windows, storerooms, etc. Notifies the "trouble desk" of the Public Works Department (CWPD) of any emergencies that may occur. Prepares and submits daily report of night operations, to include both minor and serious incidents. This includes equipment breakdown or repairs, leaks, personnel/staffing problems related to work situations and any other information that may affect the operation of the facility and/or management decisions.
Assists the Recreation Specialist in the administration of programs and services of the assigned recreation, internet, and/or single sailor facility or program, to ensure it functions in a smooth, safe and effective manner. The recreation facility may include the following: general or single sailor recreation area(s), movie room or theater, TV area, music room, video games and/or internet, billiards, ping pong tables, vending areas and/or food and beverage, Liberty/Single Sailor program, and outdoor recreation area.
Greets patrons, answers questions by phone or in person, issuing games and equipment, preparing reports, collecting fees, and maintaining operations in accordance with rules/regulations of the recreation facility. Operates cash register, makes change and prepares the Daily Activity Report (DAR), turning in all money at the end of shift
Registers and processes new computer center users on basic procedures and system operation to new customers. Diagnoses and logs minor common system hardware, software and user problems. Recommends or performs minor remedial actions to correct problems based on direction from contractor and a basic knowledge of system operations. Refers major or complex hardware problems to contractor for diagnosis and correction.
Circulates among patrons to assure service is satisfactory to promote good patron relationships and to enhance the image of the facility. Provides information and general instructions concerning use of equipment and facility. Receives and resolves customer complaints, reporting any problem areas/issues beyond normal operation procedures to the supervisor.
Informs patrons of the nightly movies, television specials, upcoming Liberty programs and events, and other entertainment scheduled in the recreation facility. Shows and monitors movies as scheduled or as requested during open time frames.
Assists with program promotions, scheduling, set-up/breakdown and implementation of special events, trips and tours. Visits barracks, ships, workspaces and other populated areas to promote current events and activities. Assists with local and distant day and overnight trips completing required follow-up evaluation upon return.
Maintains basic security of the recreation facility, including enforcing tobacco and alcohol restrictions. Checks facility for security, via facility walk-through and monitoring security camera system. Reports fire or fire hazards to proper authorities. Maintains key control of all recreation facility keys.
Performs general house keeping duties as necessary to ensure interior spaces are in a clean, neat and orderly state at all times. May make minor repairs to facilities and equipment. Reports any maintenance problems, material deficiencies and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.
Performs other related duties as assigned. May be assigned to other facilities/program areas as needed to cover peak times, assist with special events, or cover staff shortages.
Other duties as assigned.
This position is not in a positive education series.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 01/19/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-hrinquiries@us.navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/825710900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Fleet and Family Readiness (FFR) Programs offer innovative, exciting and meaningful work supporting Sailors and their families across Navy Region Southwest (NRSW). FFR programs include Morale, Welfare and Recreation (MWR), Child and Youth Programs (CYP), Fleet and Family Support (FFS), and Housing. Our mission is to maximize the physical, emotional and social development of the fleet, fighter and family. FFR provides competitive salaries and comprehensive benefits including paid holidays, free gym access, free movies, military exchange privileges, discounted bowling and water/sports rentals, discounted tickets, tours and travel, and subsidized childcare for CYP employees. Full-time and part-time benefits also include medical, dental and life insurance; retirement plan, 401(k), and paid vacation and sick leave benefits.
NRSW Naval Base San Diego N922
