You will be a hands-on technologist responsible for leading a division that manages all aspects of the Office of Information Technology's operations, including end user equipment and support, records management, administrative support, change control, and communications planning and delivery. You will regularly develop and communicate strategies to senior management and directly supervise a team of professionals to execute these plans.
Summary
You will be a hands-on technologist responsible for leading a division that manages all aspects of the Office of Information Technology's operations, including end user equipment and support, records management, administrative support, change control, and communications planning and delivery. You will regularly develop and communicate strategies to senior management and directly supervise a team of professionals to execute these plans.
As the Associate Director for OIT Operations Division, you will:
Make recommendations on strategies and new capabilities for user support, equipment, internal processes, and communications planning, including the development and execution of project plans.
Supervise a staff of information technology specialists supporting agency end users, including Tier 1 support, records management, and OIT communications.
Supervise FCA's Change Control Board, including identifying issues and implementing appropriate process improvements.
Assign staff to projects and provide oversight in the development and execution of project plans.
Develop and maintain communications plans for Office of Information Technology activities, including project intake, major project updates, and OIT Information Resource Management Plans.
Manage contracts and vendors for support of our operational infrastructure.
Provide written analysis and oral presentations, along with recommendations, on potential capability enhancements, new technologies, technology equipment deployment, and records management.
One year supervisory or managerial probationary period, unless previously served.
Submission of a financial disclosure report may be required.
You must be a current FCA career or career conditional competitive service employee.
Qualifications
You may qualify at the VH-41 (GS-15) band level if you have one year of specialized experience equivalent to the VH-40 (GS-14) band level in the Federal service. Specialized experience is experience that has equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position. Such experience may include:
Skill working with technology operations;
Experience developing and executing strategies for technology operations, including deployment of enterprise-wide technology, end user support, and communications.
Experience in operational technologies, including ticketing systems, end user equipment, and change control processes;
Experience supervising a team of Information Technology specialists; or
Experience developing and executing strategies for operational solutions and improvements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements and submit all required supporting documentation by the closing date of this announcement. If you are found to be among the most highly qualified candidates you will be referred to the hiring manager for further consideration and possible interview.
Time-In-Grade Requirements: Current and former Federal employees (including VEOA eligibles) must have served one-year (52 weeks) at the next lower grade in the Federal service to meet time-in-grade restrictions per 5 CFR 300, Subpart F, by the closing date of the announcement.
Education
There is no substitution of education for the experience for this position.
Additional information
Only experience and education obtained by the closing date of this announcement will be considered.
All FCA employees are subject to the conflict of interest laws and Standards of Ethical Conduct imposed upon all employees of the Executive Branch of the Federal Government and may be required to file a Financial Disclosure Report.
FCA's supplemental ethics regulations restrict certain FCA employees concerning their direct or indirect interests in, or connections with, Farm Credit System institutions. These rules also require all employees to obtain approval for outside employment or business activities. Please contact the HR Division for additional information on these rules.
FCA uses E-Verify to confirm the employment eligibility of all newly hired employees.
This announcement may be used to fill similar vacancies.
The Fair Chance to Compete for Jobs Act of 2019, with some exceptions, prohibits the Farm Credit Administration from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, visit our website at (Careers at FCA | Farm Credit Administration) for information on filing a complaint.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Attention to Detail
Customer Service
Oral Communication
Problem Solving
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp
Resume. Highlighting relevant work experience and education (if applicable) as it relates to this position. Your resume must include the following information (1) paid and non-paid work experience including your position title, start and end dates (month/year) of employment, average number of hours worked per week and salary (separated by position series and grade for each federal position, if applicable ; (2) indication of the knowledge, skills and education you have that are pertinent to this position; (3) specific duties you have performed as a regular part of your job with indications of the level of responsibility and complexity of work; (4) Names and contact information for your current and/or previous supervisor(s).
SF-50. An SF-50 is optional for current Farm Credit Administration (FCA) employees.
CTAP/ICTAP Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed If utilizing the "Locking Assessment Responses" functionality, substitute this paragraph with the updated text.
Office of Agency Services, Human Resources Division
1501 Farm Credit Drive
McLean, VA 22102
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume. Highlighting relevant work experience and education (if applicable) as it relates to this position. Your resume must include the following information (1) paid and non-paid work experience including your position title, start and end dates (month/year) of employment, average number of hours worked per week and salary (separated by position series and grade for each federal position, if applicable ; (2) indication of the knowledge, skills and education you have that are pertinent to this position; (3) specific duties you have performed as a regular part of your job with indications of the level of responsibility and complexity of work; (4) Names and contact information for your current and/or previous supervisor(s).
SF-50. An SF-50 is optional for current Farm Credit Administration (FCA) employees.
CTAP/ICTAP Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed If utilizing the "Locking Assessment Responses" functionality, substitute this paragraph with the updated text.
Office of Agency Services, Human Resources Division
1501 Farm Credit Drive
McLean, VA 22102
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
