An official website of the United States government
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Learn more about this agency11/27/2024 to 12/04/2024
$21.50 - $21.50 per hour
NF 02
1 vacancy in the following location:
No
25% or less - Varies
No
Permanent
Shift work
Competitive
NA
No
No
71014
821507500
Supports the store replenishment effort through coordinating general inventory and merchandise flow, partnering with Sales Managers to ensure replenishment is executed in a systematic, on-brand way. Ensures backroom standards are maintained. Responsible for coaching the activities of the replenishment team involved in the receipt, inspection, quality control, ticketing, picking, consolidation, storage, merchandise display, stocking, price marking and packing of merchandise in and out of the storage facilities. Reports to the Store Manager, Operations Manager, Backroom Manager or Sales Manager.
Executes corporate backroom standards program to include physically inspecting merchandise, maintaining a high efficiency of the receiving, marking and checking process, movement of merchandise to the sales floor and the accurate flow of merchandise through all backroom functions. Partners with Sales Managers to determine available shelf space and amounts and location of merchandise to be displayed. Assures items are effectively merchandised in accordance with the Brand Integrity Team, accurately price marked and set according to merchandising standards. Assures rotation of stock to prevent spoilage and outdating of stock; marks down price of merchandise to move damaged or perishable stock. Arranges for return to vendor of items which are damaged, shipped in error or unsellable. Receives, locates, stores, ships and warehouses materials, commodities, or equipment in accordance with established procedures and operating requirements. Works with independence in determining sequences of loading and unloading, developing space utilization plans and implementing movement of materials. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved.
Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with the Experience Manager or Operations Manager. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Conducts regular inspections of equipment and work areas; follows prescribed preventative maintenance program and makes recommendations for repair or replacement. Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to: time management, emotional intelligence, interpersonal skills, career planning, public speaking and small group leadership. Participates in all corporate-led training programs.
Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress Blue Experience to all customers throughout the store. Proactively engages all customers in conversation. Addresses customers by rank when appropriate. Understands and operates within all service policies and exercises an “I can DO that!” mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
May require food handling safety training, handling and certification. May require training and handling of Western Union and other customer services offered. May require light custodial duties, light lifting of merchandise, stocking, setting planograms, price changes, inventory counts and corrections.
Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
EVALUATIONS:
At least 1 year of experience working within a backroom or warehouse environment. Ability to train operating standards and procedures for logistics, replenishment and warehousing and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Skilled in all phases of receiving, storing and issuing procedures. Knowledge of principles, practices and techniques of the physical receipt, arrangement, custody and distribution of merchandise. Attention to detail is required.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted online via the MCCS Careers website: www.usmc-mccs.org/careers
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)
A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under “My Job Applications” www.usmc-mccs.org/careers to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under “My Job Applications” www.usmc-mccs.org/careers
STEP 3 - If applicable, upload a copy of your *Spouse Preference form, copy of PCS orders, and copy of marriage certificate (unless the spouse is named on the PCS orders) as an attachment(s) to your profile under “My Job Applications” www.usmc-mccs.org/careers.
Spouse Preference Program: (May be requested for positions graded NF-3 and below or equivalent) Spouses of relocating active duty military members applying through Spouse Preference Program must upload all documents listed above in Step 3. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until movement or hired into a regular Full-Time or Part-Time position.
STEP 4 - If applicable, upload a copy of your *Transition Assistance form and copy of ID card with “TA” stamped on front of card as an attachment to your profile under “My Job Applications” www.usmc-mccs.org/careers
Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 4.
NOTE:
It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/821507500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
Serving Those Who Serve
