This job announcement has closed

This position is located in the Office of the Chief Information Officer and reports to the Chief Information Officer (CIO). The incumbent shares fully with the CIO in providing leadership and direction in the formulation, development and execution of the Agency's IT management program in accordance with the Information Technology Management Reform Act of 1996, the President's Management Agenda, Federal Activities Inventory Reform Act, and other applicable laws, policy, and regulations.

Learn more about this agency

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Reviewing applications

Open & closing dates

11/02/2024 to 11/15/2024
Salary

$147,649 - $221,900 per year
Pay scale & grade

ES 00
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Location

1 vacancy in the following location:
- Washington, DC
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-time
Service

Senior Executive
Promotion potential

00
Job family (Series)
- 2210 Information Technology Management
Supervisory status

Yes
Security clearance

Top Secret
Drug test

Yes
Position sensitivity and risk

Critical-Sensitive (CS)/High Risk
Trust determination process
- Suitability/Fitness
Financial disclosure

Yes
Bargaining unit status

No
Announcement number

SES-12592102-25-KA
Control number

817277100

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Clarification from the agency

All groups of individuals within the civil service - https://www.opm.gov/policy-data-oversight/senior-executive-service/ses-desk-guide/ch-2-general-staffing-and-career-appointments/

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Formulates short and long-range strategic goals, based on industry best practices, President's Management Agenda, Federal Activities Inventory Reform Act, Information Technology Management Reform Act of 1996, Federal Information Technology Acquisition Reform Act (FITARA), other applicable information technology statutes, and SBA's Strategic Plan.
Develops action plans and conducts investment reviews based on cost/benefit analysis of current information architecture, software, equipment and information technology training needs to improve SBA's management information systems and directly support the strategic mission, nationally.
Monitors and evaluates the performance of information systems based on applicable performance measures.
Participates with the CIO in directing policy development which restructures the current system in order to efficiently and effectively coordinate the efforts of the agency, streamline existing reporting and decision-making process, as well as permit optimal oversight and direction of the information technology program.
Participates in e-Government (eGov) initiatives, providing expert advice and guidance on providing business owners and prospective owners with access to needed information 24 hours a day, 7 days a week through IT for service delivery.

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Conditions of Employment

You must be a U.S. Citizen or National to qualify for this position
Selective Service Registration is required for males born after 12/31/1959
Veterans Preference is not applicable in the Senior Executive Service
Initial appointments are required to serve a one (1) year probationary period
Application package must be received by closing date of this announcement
Suitable for Federal employment, determined by a favorable background investigation
OPM Candidate Development Program (CDP) graduates and current Career SES members need only to address the Professional/Technical qualifications and need not respond to the Executive Core Qualifications (ECQs).
All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.

Qualifications

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed below. Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector.

As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:

Directing the work of an organizational unit;
Ensuring the success of one or more specific major programs or projects;
Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.

Failure to meet the basic qualification requirement and address all Mandatory Technical and Executive Core Qualification factors will result in your application being disqualified.

EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. To meet the minimum qualifications, applicants must possess all the necessary requirements for this position. You must show in your resume that you possess the five mandatory executive core qualifications.

NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs.

1. Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)

2. Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)

3. Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)

4. Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)

5. Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)

Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications; Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narratives. It is not necessary for you to address the Fundamental Competencies directly as long as the narrative, in its totality, shows mastery of these competencies on the whole.

Applicants are encouraged to follow the Challenge, Context, Action and Result (C-C-A-R) model outlined in the guide.

Challenge - Describe a specific problem or goal.
Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action - Discuss the specific actions you took to address a challenge.
Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.

MANDATORY TECHNICAL QUALIFICATIONS (TQs): All applicants must submit a written narrative response to the following TQs. You must address each TQ separately. Each TQ narratives must not exceed two pages. Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issued you handled.

Substantive knowledge of program/project and technology business management principles, techniques, and practices to effectively manage the achievement of goals and objectives, ensuring conformance with legislative and other regulatory requirements for effective management and utilization of IT resources within a large, complex organization. Knowledge of end-to-end security requirements management for enterprise IT services and of information security directives and cybersecurity policies, procedures, and standards to assure application and delivery of IT services in a steady-state and operationally active environment. Familiarity with principles of service delivery and design to improve operational efficiency and customer experience.
Experience with developing and managing administrative processes or procedures in a large or complex department, agency or program. Ability to coordinate effectively at the leadership level to advance agency priorities and deliver on the agency's mission. An outstanding ability to communicate complex ideas and information to a variety of audience and customers inside and outside of your organization, including at the senior political level.

Education

Education cannot be substituted for specialized experience at this level.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the quality and extent of your total accomplishments, experience, and education. Resumes will be evaluated by a rating and ranking panel, and highly qualified candidates may be invited to participate in a structured interview and undergo a reference check. The SBA Executive Resources Board (ERB) will review results and make recommendations on final selections to the approving authority.

Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

--Resume
- Resume which demonstrates your experience, accomplishments, training, education and awards reflecting your ability to meet each of the MANDATORY executive core qualification requirement(s) for this position. Elaborate on your experience and accomplishments, highlighting your level of responsibilities, scope and complexity of programs managed, work objectives met (the results of your efforts), policy initiatives and level of contacts.
- Ensure your resume does not exceed five (5) pages. Information beyond the five page resume will not be evaluated. DO NOT submit the application form OF-612, Optional Application for Federal Employment in lieu of a resume.
--A narrative statement covering the following:
- Technical Qualification (TQ) - Limited to two pages per TQ. Information beyond the two pages for each TQ will not be evaluated. Your examples should emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.
--SF-50 showing your current federal employment status. Please refer to the "area of consideration" for information on who may apply. The SF-50 must show your appointment type (e.g., career, career-conditional, excepted service, other). To be considered, you must submit an SF-50 (no exceptions will be made to this requirement).

ADDITIONAL INFORMATION

-- Senior Executive Service (SES) noncompetitive applicants: If you are currently serving under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Career Development Program approved by OPM, you are required to submit a narrative statement addressing MTQ. Proof of SES noncompetitive eligibility must be submitted:

SF-50 showing your status as a:
- current Career SES appointee,
- former Career SES appointee with career SES reinstatement eligibility, or
- current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing form movement between the agency's SES-equivalent personnel system and the SES; OR
A certificate of completion from an OPM-approved SES Candidate Development Program (CDP). This applies only if your ECQs have been approved by an OPM Qualifications Review Board through the SES CDP.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications will only be accepted online. To begin the application process, click the Apply button, follow the prompts to log in/register, submit all required documents, and complete the assessment questionnaire. To be considered, you must submit a complete application package by 11:59 PM Eastern Time on the day the announcement closes.

All required supporting documents will be collected electronically via the USAJOBS document portfolio feature.

If applying online poses a hardship and you cannot apply on line, you must contact the Human Resources Office listed below for assistance no later than three business days prior to the closing date of this announcement. You must provide complete application materials by the day the announcement closes.

Agency contact information

Kristan Avis

Phone

202-695-5454

Email

kristan.avis@sba.gov

Address

Office of the Chief Information Officer
409 3rd Street SW
Suite 4000
Washington, DC 20416
US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. We will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by a SES Rating panel. Best qualified candidates will be referred to the selecting official for further consideration and possible interview. You will be notified of the outcome after completion of the selection process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

--Resume

Resume which demonstrates your experience, accomplishments, training, education and awards reflecting your ability to meet each of the MANDATORY executive core qualification requirement(s) for this position. Elaborate on your experience and accomplishments, highlighting your level of responsibilities, scope and complexity of programs managed, work objectives met (the results of your efforts), policy initiatives and level of contacts.
Ensure your resume does not exceed five (5) pages. Information beyond the five page resume will not be evaluated. DO NOT submit the application form OF-612, Optional Application for Federal Employment in lieu of a resume.

--A narrative statement covering the following:

Technical Qualification (TQ) - Limited to two pages per TQ. Information beyond the two pages for each TQ will not be evaluated. Your examples should emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.

--SF-50 showing your current federal employment status. Please refer to the "area of consideration" for information on who may apply. The SF-50 must show your appointment type (e.g., career, career-conditional, excepted service, other). To be considered, you must submit an SF-50 (no exceptions will be made to this requirement).

ADDITIONAL INFORMATION

-- Senior Executive Service (SES) noncompetitive applicants: If you are currently serving under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Career Development Program approved by OPM, you are required to submit a narrative statement addressing MTQ. Proof of SES noncompetitive eligibility must be submitted:

SF-50 showing your status as a:

current Career SES appointee,
former Career SES appointee with career SES reinstatement eligibility, or
current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing form movement between the agency's SES-equivalent personnel system and the SES; OR

A certificate of completion from an OPM-approved SES Candidate Development Program (CDP). This applies only if your ECQs have been approved by an OPM Qualifications Review Board through the SES CDP.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

Applications will only be accepted online. To begin the application process, click the Apply button, follow the prompts to log in/register, submit all required documents, and complete the assessment questionnaire. To be considered, you must submit a complete application package by 11:59 PM Eastern Time on the day the announcement closes.

All required supporting documents will be collected electronically via the USAJOBS document portfolio feature.

If applying online poses a hardship and you cannot apply on line, you must contact the Human Resources Office listed below for assistance no later than three business days prior to the closing date of this announcement. You must provide complete application materials by the day the announcement closes.

Agency contact information

Kristan Avis

Phone: 202-695-5454
Email: kristan.avis@sba.gov
Address: Office of the Chief Information Officer
409 3rd Street SW
Suite 4000
Washington, DC 20416
US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. We will conduct a qualifications evaluation of applicants who supply all requested material. Qualified applicants will be rated and ranked by a SES Rating panel. Best qualified candidates will be referred to the selecting official for further consideration and possible interview. You will be notified of the outcome after completion of the selection process.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Reviewing applications

Open & closing dates

11/02/2024 to 11/15/2024
Salary

$147,649 - $221,900 per year
Pay scale & grade

ES 00
Location

1 vacancy in the following location:
- Washington, DC
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-time
Service

Senior Executive
Promotion potential

00
Job family (Series)
- 2210 Information Technology Management
Supervisory status

Yes
Security clearance

Top Secret
Drug test

Yes
Position sensitivity and risk

Critical-Sensitive (CS)/High Risk
Trust determination process
- Suitability/Fitness
Financial disclosure

Yes
Bargaining unit status

No
Announcement number

SES-12592102-25-KA
Control number

817277100

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/817277100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Deputy Chief Information Officer

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Financial disclosure

Bargaining unit status

Announcement number

Control number

This job is open to

Clarification from the agency

Duties

Requirements

Conditions of Employment

Qualifications

Education

How You Will Be Evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

Next steps

Fair & Transparent