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The incumbent serves as Senior System Administrator and subject matter expert across an organization providing engineering, system administration, and technical support services for multiple government agencies.
Learn more about this agency11/01/2024 to 11/18/2024
$108,601 - $168,362 per year
Salary includes locality payment of 16.82%.
FV J
1 vacancy in the following location:
Yes—This position is not remote. Telework is authorized for situational and emergencies per agency policy.
25% or less - The job may require up to 25% travel.
No
Permanent
Full-time
Excepted
NA
No
No
Yes - The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. See https://www.faa.gov/jobs/workinghere/financial-disclosure-requirements.
Yes - This position is represented by AFGE 2282: Aero Center Consolidated.
AAC-ATO-25-AJWL541-92608
816364500
Open to Current Permanent FAA employees within ATO and AMA-400 Lines of Business
Serves as Subject Matter Expert and Senior System Administrator for a group of engineers and/or computer specialists responsible for software, hardware, technical documentation, scientific and direct engineering support essential to the safe and reliable operation of systems within the NAS/ CBP/DHS/DoD/ Forrest Services. This position will be responsible for coordinating efforts and advising the allocation of resources, providing input to employee performance and/or conduct and discipline issues, setting team and project priorities, assigning and monitoring tasks, establishing standard technical solutions, and mentoring and developing employees.
Applies in-depth information technology knowledge and expertise to plan and conduct projects/ programs requiring independent judgment and the ability to coordinate difficult and/or critical activities. Applies in-depth knowledge of agency policies and priorities in order to effectively evaluate and affect changes to existing directives, processes, and procedures. Applies knowledge in acquisition law, configuration management, and project management to determine the best avenues to study systems issues and implement solutions. Serves as organizational representative in meetings related to the technical aspects of improving the performance and effectiveness of assigned Agency systems, new system development, and resolution of complex problems associated with system operation. Provides expertise for strategic planning to address current business or operational needs and to meet long-range agency requirements; and investigates new or emerging technology involving state-of-art hardware and software systems to provide new or enhanced operations or capabilities. Collaborates with key stakeholders, commercial vendors or contracted service providers, other second-level engineering organizations, and external service customer representatives.
Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules. Communicates project details to stakeholder groups in a wide variety of forums and provides formal presentations and/or extensive written reports as required. Facilitates workable solutions among groups with conflicting priorities or agendas in order to make significant changes to operations, procedures, or processes; and effectively presents highly technical information and/or controversial recommendations to decision-makers.
Draws on experience to solve unusual problems and may create new solutions and policy interpretations, as the situation requires. Provides policy guidance and instruction to others, both internally and externally. Provides guidance to lower level staff to solve difficult technical issues. Develops plans, techniques, and policies to address current or anticipated problems and issues.
This position requires involvement with and access to classified materials involving Customs & Border Protection (CBP) Law Enforcement systems, projects, programs, files, drawings and data. The applicant will be required to successfully complete a high risk security level clearance (e.g. Background Investigation). As required, will travel in connection with the performance of assigned duties. PMIAA Code = 2 – Project Manager
Basic Requirements:
Education: Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.
Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
OR
Experience:Individuals must have IT-related experience demonstrating each of the four competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
To qualify for this position at the FV-J (FG/GS 14) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-I (FG/GS 13) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized Experience includes: Experience with IT support such as analyzing and resolving highly complex problems and/or conditions associated with software applications, operating systems, system interfaces and network communication; experience in data warehousing and data analytics and knowledge of complex system design and integration.
ALSO
Quality Ranking Factor (QRF): Well qualified applicants will possess and document the following: Experience working within the constraints of secure CBP (Law Enforcement-sensitive) networks. Experience troubleshooting, configuring, and managing high-availability networked surveillance systems. Experience planning and coordinating significant technology deployment or remediation efforts.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of the announcement.
KSA Information:
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
NOTES:
1. Some, all, or none of the applicants may be interviewed.
2. All applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed, or e-mailed applications cannot be accepted.
3. Position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: Pay & Benefits | Federal Aviation Administration (faa.gov).
4. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
5. Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com
6. To confirm receipt of emailed documents, please email wesley.a.gurley@faa.gov.
Links to Important Information: Locality Pay, COLA
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Notification of Personnel Action (SF-50) will be required to verify area of consideration. Other supplemental documentation, etc. will be accepted in combination with your on-line application. These documents must be uploaded or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/816364500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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