This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/810787500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is established as a Work and Family Life (WFL) Specialist. The primary purpose of this position is to plan, implement, administer and counsel eligible personnel on various WFL issues and provide information and referral services at the designated installation. Programs and services are delivered, promoted and often coordinated with/through FFSC staff members and various stakeholders throughout the chain of command, military and civilian community.
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Overview
- Reviewing applications
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Open & closing dates
09/23/2024 to 09/30/2024
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Salary
$51,332 - $66,731 per year
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Pay scale & grade
NF 4
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel for this position.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
None
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Financial disclosure
<a href="https://help.usajobs.gov/working-in-government/fair-and-transparent/financial-disclosure" target="_blank">No</a>
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Bargaining unit status
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Announcement number
EUR24-139R
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Control number
810787500
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This job is open to
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Military spouses
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Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Clarification from the agency
Local U.S. Citizens that are 1) Family members of DoD civilians and Family members of Active Duty Members. (Military Spouse Pref not eligible for NF-4 or higher positions, you will need to select the OS Fam Mbr Pref)
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Duties
Serves as a consultant and instructor on a variety of WFL topics and issues (see programs below). Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.).
Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources. Implements, monitors, documents and tracks service provisions to evaluate and ensure client satisfaction and effectiveness. Disseminates and collects customer evaluation feedback in accordance with the FFSC Quality Assurance Plan. Provides timely inputting of FFSMIS (or equivalent data collection program), and other required workload data for all services provided. Ensures appropriate referrals and follow-up for services requested and documents contacts and results.Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials. Plans, coordinates, and schedules FFSC workshops, programs, and GMTs. Regularly reviews all new and existing programming IAW with Region and CNIC policies and recommends changes to supervisor. Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Provides backup support to all other WFL Specialists, and is cross-trained to provide support in other WFL program areas not specifically assigned to this incumbent.
Responsible for marketing program workshops, events, and activities verbally and in writing via AFN, base newspaper, social media IAW the center's outreach and marketing plan in partnership with the center's administrator responsible for center marketing. Works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities. Collaborates with civilian and military professional resources to gather information and stay abreast of current issues and events. Responsible for the coordination and completion of special project activities including but not limited to CNIC monthly themed events and activities. Serves on various committees and councils to optimize viewpoints related to military life. May serve as command representative for the command representative program and makes contacts with commands in accordance with guidelines established by the FFSC Director.Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military
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career. This includes coordinating presence of Department of Labor, Department of Veterans Affairs, Small Business Administration who conduct a variety of training in support of the Veterans Opportunity to Work Act and other legislation, Transition Assistance programs and various other Navy-related initiatives designed to prepare Service Members for success in civilian life. Provides and coordinates access to an array of workshops, programs, services, and support to meet the identified needs of separating service members and their families when applicable on various topics to include but not limited to relocation assistance; personal financial management; education counseling and guidance to include choosing a degree program, college intuition, funding options as well as higher education admissions assistance; employment opportunities and support, including career coaching and planning, resume writing, interview preparedness, and job search strategies; identifying transition benefits for which they may be eligible; military and civilian social service resources; and non-medical individual and family counseling.
Relocation Services: Establishes, develops, implements, monitors and coordinates WFL services and activities to include information and referral (I&R) services. Refers customers, as appropriate, for specialized assistance. Compiles and updates for inclusion in the welcome packet, information on community characteristics and services, spouse employment opportunities, special education, housing, medical facilities, utilities, taxes, local laws, and other unique information related to the particular location. Develops newcomer orientation providing extensive information on installations and civilian community resources and services. Refers customers who encounter stress of cultural adaptation and disruption of social and family ties. Identifies and addresses the individual adjustment needs providing counseling referrals when appropriate.
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Requirements
Conditions of Employment
- Ability to obtain favorable adjudication of a National Agency Check with Inquiries (NACI).
- Travel may be required.
- Hours may vary depending on client needs, outreach activities and emergencies, which will require some evenings and weekends.
- In cases of emergency situations, involving military families, incumbent may be required to be available in an on-call status.
Qualifications
Knowledge of, and experience in, the delivery of education services, with a focus on human/personal growth and development.
Knowledge and skill in developing and evaluating needs assessments. Ability to collect, evaluate, and disseminate information; assess and measure organizations' and other serviced populations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans, procedures, and tools to address such issues.
Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.
Skill in preparation of presentations and public speaking in personal- large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases). Knowledge of the formulation and execution of needs assessment tools. Ability to communicate effectively verbally and in writing to prepare and present findings and recommend solutions, and compose a variety of correspondence, budget justifications/requests, instructions, and other materials.
Skill in conducting interviews with management and staff to obtain or exchange information about work objectives, processes, procedures and policies. Skills in establishing and maintaining effective working relationships using tact, diplomacy, and overall professionalism in interactions with customers, leadership of commands and organizations, partnering agencies, and with program representatives and officials of community organizations.
Knowledge and skill in developing and evaluating needs assessments. Ability to collect, evaluate, and disseminate information; assess and measure organizations' and other serviced populations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans, procedures, and tools to address such issues.
Skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.
Skill in preparation of presentations and public speaking in personal- large and small group settings. Effective skill in forming and retaining working relationships with peers and leadership. Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases). Knowledge of the formulation and execution of needs assessment tools. Ability to communicate effectively verbally and in writing to prepare and present findings and recommend solutions, and compose a variety of correspondence, budget justifications/requests, instructions, and other materials.
Skill in conducting interviews with management and staff to obtain or exchange information about work objectives, processes, procedures and policies. Skills in establishing and maintaining effective working relationships using tact, diplomacy, and overall professionalism in interactions with customers, leadership of commands and organizations, partnering agencies, and with program representatives and officials of community organizations.
Education
Bachelor's degree or higher: behavioral or social science; or related disciplines appropriate to the position (such as a business-related field).
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
Additional information
To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a Federal job announcement includes the requirement that applicants must be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
The Department of Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, genetic information or any other non-merit factor. The DON provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should call 011-39-081-568-5612 or e-mail their request to NAFPersonnel@eu.navy.mil to ensure proper consideration. The decision to grant an accommodation will be made on a case-by-case basis.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. The selecting official may choose to conduct interviews
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required at the time of application:
- Resume that includes relevant work experience with start/end dates stated in month/year, description of duties and salary, as well as any applicable education and contact information.(For current or previous Federal employees, the resume should also include the Pay Plan, Series and Grade for each work experience entry.)
- If qualifying based on education or a combination of education and experience, attach proof of education (transcripts, certifications, degree, etc.).
- If you are a current or previous Federal employees, attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
- If you are a veteran claiming Veterans Priority Consideration, attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, "Certificate of Release or Discharge from Active Duty," is preferable.
- Claiming Family Member Preference? Attached Preference Entitlement Survey and legible copy of sponsor's PCS orders
- Copy of U.S. Government no-fee passport showing picture, passport number, expiration date; and visa page
- Copy of Sojourner's Permit (or receipt of application)
- Overseas Residency Questionnaire
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/30/2024 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12552414It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to NAFPERSONNEL@EU.NAVY.MIL to ensure proper consideration is given.
Agency contact information
CNRE NAF HRO
- Address
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Region NAF HRO / NSA Naples
PSC 817 Box 108
FPO, AE 09622-0108
US
Next steps
Please ensure that your submission contains all the information requested in the vacancy announcement.
If your submission does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application.
Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
The following documents are required at the time of application:
- Resume that includes relevant work experience with start/end dates stated in month/year, description of duties and salary, as well as any applicable education and contact information.(For current or previous Federal employees, the resume should also include the Pay Plan, Series and Grade for each work experience entry.)
- If qualifying based on education or a combination of education and experience, attach proof of education (transcripts, certifications, degree, etc.).
- If you are a current or previous Federal employees, attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
- If you are a veteran claiming Veterans Priority Consideration, attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, "Certificate of Release or Discharge from Active Duty," is preferable.
- Claiming Family Member Preference? Attached Preference Entitlement Survey and legible copy of sponsor's PCS orders
- Copy of U.S. Government no-fee passport showing picture, passport number, expiration date; and visa page
- Copy of Sojourner's Permit (or receipt of application)
- Overseas Residency Questionnaire
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
Learn more about this agency
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 09/30/2024 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12552414It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to NAFPERSONNEL@EU.NAVY.MIL to ensure proper consideration is given.
Agency contact information
CNRE NAF HRO
- Address
-
Region NAF HRO / NSA Naples
PSC 817 Box 108
FPO, AE 09622-0108
US
Next steps
Please ensure that your submission contains all the information requested in the vacancy announcement.
If your submission does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application.
Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Commander, Navy Installations
Commander, Navy Region Europe, Africa, Central > Installations > NSA Naples
Agency contact information
CNRE NAF HRO
- Address
-
Region NAF HRO / NSA Naples
PSC 817 Box 108
FPO, AE 09622-0108
US