This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/808755700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This vacancy is for a Survey Clerk position for the Department of Commerce, U.S. Census Bureau, located in multiple U.S. Census Bureau Regional Offices.
This Job Opportunity Announcement may be used to fill other Survey Clerk, 0303-5, FPL GS-5, positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.
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Overview
- Reviewing applications
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Open & closing dates
09/10/2024 to 09/23/2024
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Salary
$43,550 - $60,439 per year
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Pay scale & grade
GS 5
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Locations
few vacancies in the following locations:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Not required
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Competitive
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Promotion potential
5
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Job family (Series)
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Supervisory status
No
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Security clearance
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Drug test
No
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Position sensitivity and risk
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Trust determination process
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Financial disclosure
No
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Bargaining unit status
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Announcement number
24-FLD RO-12536037-DE-MJ
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Control number
808755700
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
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Veterans
Clarification from the agency
All qualified United States citizens.
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Duties
- Coordinate a variety of tasks required in the collection, control, field review and report statistical data obtained in a major survey or combination of surveys.
- Provide technical assistance to field staff by using automated tools including addresses and/or respondent search through the internet or other search applications including mapping software.
- Perform automated searches for case status, documentation for case outcomes, and following up with field staff on missing or inadequate case information.
- Establish working relationships with all levels of management external parties, and stakeholders.
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Requirements
Conditions of Employment
- Applicants must meet all qualification requirements by the closing date of this announcement.
- U.S. citizen.
- Registered for Selective Service, if applicable (www.sss.gov).
- A probationary period may be required.
- This position may be ELIGIBLE for telework; additional criteria will be required (e.g., supervisory approval).
- Relocation expenses will not be paid.
- This is a Non-Bargaining unit position.
- The work schedule for this position is Mixed Tour. With a Mixed Tour work schedule, an employee may be changed between full-time, part-time and intermittent work schedules to accommodate fluctuating workloads and is subject to a signed agreement.
Qualifications
Minimum Education Requirement: To be minimally qualified for this position you MUST have a typing proficiency of at least 40 words per minute with three or fewer errors in a five-minute writing sample.
AND
Specialized Experience: For the GS-05, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-04 in the Federal service. Experience for this position includes:
Experience for this position includes providing office support to a staff and performing clerical duties such as, mass mailings, file system management, telephone monitoring, and maintain program forms and office files; maintaining survey materials, control files, computing ratios, and preparing computerized reports; using Google search or similar search engines, Mapquest or applications similar to YellowPages.com, Fast Data and Yahoo, using databases such as Access or Excel, conducting searches on specific data elements, reviewing case outcomes, and determining if adequate information is provided or if additional follow up is needed; or working and dealing with multiple customer demands in a professional environment.
OR
Education: 4 years education above high school.
OR
The experience or education listed above or a combination of both.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.
Additional information
The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.
- VRA (GS-11 or below)
- VEOA (permanent positions)
- 30% or more disabled veteran
- Persons with disabilities
- CTAP
- ICTAP
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
- Clerical
- Customer Service (Clerical/Technical)
- Planning and Evaluating
- Technology Application
For more information on category rating, please go to: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Category-Rating .
We recommend that you preview the online questions for this announcement before you start the application process.
Do NOT include the following types of information in your application:
- Social Security Number (SSN)
- Date of Birth (DOB)
- Photos of yourself (if included on your resume you will not be considered for this position)
- Personal information: such as age, gender, religious affiliation, etc.
Benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application consists of the following:
- Resume showing relevant experience; cover letter optional. Your resume must list your educational and work experience including the dates (mm/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
- Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: Veteran's Resource Page.
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable:
- CTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
- A copy of your SF-50 "Notification of Personnel Action" noting current position, grade/band level, and duty location;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your bureau/operating unit that shows your current promotion potential.
- CTAP applicants MUST submit the following documents:
- ICTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
- A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM's Qualification Policy for more information.
You are not required to submit official documents at this time; copies are sufficient.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration. For further information on the evaluation of foreign education, refer to the U.S. Department of Education's web site at Academic and Professional Mobility | International Affairs Office (ed.gov).
NOTE: You will not be considered if you fail to provide all required documents.
- Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on 09/23/2024.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at https://www.usajobs.gov.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
To return to your saved application, log in to your USAJOBS account at https://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application."
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact:
Meleesia Jackson at Meleesia.l.jackson@census.gov
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at https://usajobs.gov and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
- Application Received or Application Incomplete;
- Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
- Referred or Not Referred; and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
A complete application consists of the following:
- Resume showing relevant experience; cover letter optional. Your resume must list your educational and work experience including the dates (mm/yy) of each employment along with the number of hours worked per week. Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
- Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: Veteran's Resource Page.
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable:
- CTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
- A copy of your SF-50 "Notification of Personnel Action" noting current position, grade/band level, and duty location;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your bureau/operating unit that shows your current promotion potential.
- CTAP applicants MUST submit the following documents:
- ICTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
- A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM's Qualification Policy for more information.
You are not required to submit official documents at this time; copies are sufficient.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration. For further information on the evaluation of foreign education, refer to the U.S. Department of Education's web site at Academic and Professional Mobility | International Affairs Office (ed.gov).
NOTE: You will not be considered if you fail to provide all required documents.
- Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
To return to your saved application, log in to your USAJOBS account at https://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application."
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact:
Meleesia Jackson at Meleesia.l.jackson@census.gov
How to Apply
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on 09/23/2024.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at https://www.usajobs.gov.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
To return to your saved application, log in to your USAJOBS account at https://www.usajobs.gov/ and click on "Applications." Click on the position title, and then select "Update Application."
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact:
Meleesia Jackson at Meleesia.l.jackson@census.gov
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at https://usajobs.gov and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
- Application Received or Application Incomplete;
- Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
- Referred or Not Referred; and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
U.S. Census Bureau
The U.S. Census Bureau serves as the nation's leading provider of quality data about its people and economy. We are guided on this mission by scientific objectivity, strong capable workforce, devotion to research-based innovation, and abiding commitment. We offer competitive salaries, flexible hours/work arrangements, developmental opportunities, a variety of benefits/health insurance plans, and incentives. If working in an environment that values your individuality, diversity and allows you to achieve your professional goals appeals to you, then the U.S. Census Bureau is the place for you.