This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/804742500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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Summary
This position is located at US Mint,Office of the Director - Sales and Marketing Directorate. As a Associate Director for Sales and Marketing (Chief Marketing and Sales Officer), you will oversee the end-to-end product lifecycle of numismatics (demand, design, schedule, supply, quality, sales, pricing, marketing, and P&L), and develop and oversee Service Level Agreements (SLA) of numismatic manufactured products.
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Overview
- Job canceled
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Open & closing dates
08/14/2024 to 09/17/2024
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Salary
$147,649 - $221,900 per year
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Pay scale & grade
ES 00
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Location
1 vacancy in the following location:
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Remote job
No
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Telework eligible
Yes—as determined by the agency policy.
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Travel Required
Occasional travel - You may be expected to travel for this position 1 to 5 nights per month.
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Relocation expenses reimbursed
No
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Appointment type
Permanent
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Work schedule
Full-time
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Service
Senior Executive
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Promotion potential
00
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Job family (Series)
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Supervisory status
Yes
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Security clearance
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Drug test
No
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Financial disclosure
<a href="https://help.usajobs.gov/working-in-government/fair-and-transparent/financial-disclosure" target="_blank">Yes</a>
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Bargaining unit status
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Announcement number
24-MINT-486-SES
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Control number
804742500
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This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Federal employees - Competitive service
Current or former competitive service federal employees.
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Senior executives
Those who meet the five Executive Core Qualifications (ECQs).
Clarification from the agency
U.S. citizens or U.S. Nationals; no prior Federal experience is required.
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Duties
As a Associate Director for Sales and Marketing (Chief Marketing and Sales Officer), you will:
- Optimize Sales and Marketing programs by evaluating and establishing best practices; build collaborative relationships with individuals, teams, groups and partners outside of the Sales and Marketing Directorate to accomplish United States Mint goals.
- Direct the development of marketing product plans to include strategies and tactical planning targeted toward growing the United States Mint's customer base and enhancing revenue.
- Provide oversight for all interrelated e-commerce activities, including enhanced customer support, tools and analytics, content strategy, new product launches, reporting and planning and effective direction to the Mint.gov website to improve Sales and Marketing efforts.
- Ensure the efficient performance of all support contractors, including establishing and monitoring monthly quarterly annual performance metrics, budgets, and plans; and ensure the efficient and effective operation of the call center and fulfillment center operated by contract obligations, which includes all aspects of the customer experience, including the research of customer orders, responses to inquiries from customers and oversight organizations.
- Monitor overall product portfolio, including individual product revenue and margins making recommendations to senior leadership at least annually for sun-setting active products and launching new products.
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Requirements
Conditions of Employment
- All employees must wear face masks while on MINT property when required by CDC and Federal guidelines.
- A one year probationary period for initial SES appointment may be required.
- Must successfully complete a background investigation.
- Public Trust - Background Investigation will be required.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.
- File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
- Undergo an income tax verification
As a basic requirement for entry into the SES, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQs) and Technical/Professional Qualifications (TPQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent with state or local government, the private sector, or non-governmental organizations.
Key Requirements:- Please refer to "Conditions of Employment."
- Click "Print Preview" to review the entire announcement before applying.
- Must be U.S. Citizen or U.S. National
Qualifications
Candidates must meet all of the following qualification requirements by the closing date of this announcement, including general management skills and characteristics applicable to all SES positions AND technical or program responsibilities specific to this position.
The experience may have been gained in either the public, private sector or volunteer service.
Mandatory Technical Qualifications (TQs): All applicants must submit a written narrative response to the following TQs. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled, etc. Narrative statements may NOT exceed 2 pages for each individual TQ. IF YOU EXCEED THESE LIMITS YOU WILL NOT BE CONSIDERED.
The experience may have been gained in either the public, private sector or volunteer service.
Guidance on Addressing the ECQs and TPQs: Use your overall set of professional and volunteer experiences, education and training, accomplishments, awards and potential in describing your ECQ's and TPQ's. Be clear and concise, using examples that demonstrate the scope and quality of your experiences, accomplishments, and/or potential relevant to each ECQ and TPQ.
IMPORTANT: When addressing the ECQs, describe your responses using Challenge, Context, Action and Results (C-C-A-R). Identify what the challenge was, the context or environment you were operating in/under, the specific actions you took and what the results of those actions were. For further information and tips on writing effective narrative statements, see OPM's publication 'A Guide to SES Qualifications' available on the Office of Personnel Management (OPM) website at: www.opm.gov/ses/recruitment/ecq.asp. Responses to ECQs must not exceed 10 pages. Narrative statements may NOT exceed 2 pages for each individual ECQ. IF YOU EXCEED THESE LIMITS YOU WILL NOT BE CONSIDERED.
Please be advised that the individual selected for this position will likely require certification by a Qualifications Review Board conducted by OPM, prior to receiving the SES appointment. If you are already certified by OPM's QRB, submit proof such as a copy of the certification or an SF-50 showing SES Career Status.
Each of the following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation. The essay competencies address the Executive Core Qualifications (ECQ's). Your responses are required for each of these ECQ's, unless you have had your ECQ's previously certified by an Office of Personnel Management Qualifications Review Board (QRB) for the Senior Executive Service (SES).
- ECQ 1: LEADING CHANGE - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
- ECQ 2: LEADING PEOPLE - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts
- ECQ 3: RESULTS DRIVEN - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
- ECQ 4: BUSINESS ACUMEN - This core qualification involves the ability to manage human, financial, and information resources strategically.
- ECQ 5: BUILDING COALITIONS - This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Mandatory Technical Qualifications (TQs): All applicants must submit a written narrative response to the following TQs. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled, etc. Narrative statements may NOT exceed 2 pages for each individual TQ. IF YOU EXCEED THESE LIMITS YOU WILL NOT BE CONSIDERED.
- TCQ 1: Demonstrated expertise in sales and business development in a geographically dispersed organization.
- TCQ 2: Demonstrated in-depth knowledge of sales strategies, marketing plans, internet/brick and mortar sales projections, and overall sales growth in a large organization.
- TCQ 3: Direct and Indirect Sales Industry knowledge - including key terminology; circulating, numismatic, bullion, currency, market trading (sales) and, knowledge of primary customer industries and competitors.
- TCQ 4: Knowledge of sales lead generation tools to effectively manage a sales pipelines, division sales goals, and budgets for a geographically dispersed organization that has a direct impact on the economy of the United States.
Education
This job does not have an education qualification requirement.
Additional information
OTHER INFORMATION:
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a non-bargaining unit position.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
- Travel may be required
- Veterans Preference does not apply to the Senior Executive Service: http://www.usajobs.gov, 5 USC 2108(3)
- This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
Our comprehensive benefits are very generous. Our benefits package includes:
- Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
- Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your:
- Résumé
- Responses to each Executive Core Qualification and Technical Professional Qualification, AND
- Any supporting documents for non-competitive consideration.
Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
Rating: A panel of Senior Executives will review your application and evaluate your qualifications for this position based on the information in your application. Interviews will be at the discretion of the panel and/or selecting official. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
1. Résumé.
2. Written narrative responses to address each Executive Core Qualification (ECQ) not to exceed 2 pages for each ECQ but no more than a total of 10 pages.
3. Written narrative responses to address each Technical Professional Qualification (TPQ) not to exceed 2 pages for each TPQ.
4. SF-50 is required for all applicants that must include information in block 24 and 34 to show tenure and position occupied.
5. Non-competitive applicants: Proof of non-competitive eligibility is required. Proof consists of an SF-50 showing career status in the SES and/or proof of certification of your executive core qualifications from the OPM administered Qualifying Review Board
Note 1. Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume. Proof of non-competitive eligibility is required.
Note 2. All applicants must submit a written narrative response to the Technical Professional Qualification. The agency has the option of considering you non-competitively or including you in the competitive process.
Veterans Preference does not apply to Senior Executive Service.
How to Apply
The US Mint has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. ?Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
To learn more, please visit our page at: Treasury.gov/fairchanceact.
To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12514733Agency contact information
Applicant Call Center
- Address
-
Office of the Director - Sales and Marketing Directorate
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
1. Résumé.
2. Written narrative responses to address each Executive Core Qualification (ECQ) not to exceed 2 pages for each ECQ but no more than a total of 10 pages.
3. Written narrative responses to address each Technical Professional Qualification (TPQ) not to exceed 2 pages for each TPQ.
4. SF-50 is required for all applicants that must include information in block 24 and 34 to show tenure and position occupied.
5. Non-competitive applicants: Proof of non-competitive eligibility is required. Proof consists of an SF-50 showing career status in the SES and/or proof of certification of your executive core qualifications from the OPM administered Qualifying Review Board
Note 1. Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume. Proof of non-competitive eligibility is required.
Note 2. All applicants must submit a written narrative response to the Technical Professional Qualification. The agency has the option of considering you non-competitively or including you in the competitive process.
Veterans Preference does not apply to Senior Executive Service.
Help
-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
Learn more about this agency
How to Apply
The US Mint has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
-Log into your USAJOBS account (USAJOBS Login). A list of announcements in which you have applied is at the Welcome screen.
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/
If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. ?Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
To learn more, please visit our page at: Treasury.gov/fairchanceact.
To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12514733Agency contact information
Applicant Call Center
- Address
-
Office of the Director - Sales and Marketing Directorate
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. We will review your resume and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
U.S. Mint
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world and we make diversity of thoughts and inclusion a core value. Come Join the Department of the Treasury and Invest in Tomorrow.
Agency contact information
Applicant Call Center
- Address
-
Office of the Director - Sales and Marketing Directorate
Administrative Resource Center
Parkersburg, WV 26101
US