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The position is located in the Veterans Benefits Administration's (VBA) Office of Administrative Review (OAR) and reports to the Deputy Under Secretary for Policy and Oversight. The ED, OAR has overall responsibility for the leadership of the Office of Administrative Review. OAR is the centralized appeals processing center for the Veterans Benefits Administration (VBA), Department of Veterans Affairs (VA).

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Reviewing applications

Open & closing dates

03/21/2024 to 04/04/2024
Salary

$147,649 - $221,900 per year
Pay scale & grade

ES 00
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Location

1 vacancy in the following location:
- Washington, DC
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

Yes—permanent change of station with Appraised Value Offer relocation services may be authorized. For more information on PCS and AVO visit http://vaww.fscdirect.fsc.va.gov/pcs.asp.
Appointment type

Permanent
Work schedule

Full-time
Service

Senior Executive
Promotion potential

00
Job family (Series)
- 0340 Program Management
Supervisory status

Yes
Security clearance

Other
Drug test

Yes
Position sensitivity and risk

NCS/High Risk
Trust determination process
- Suitability/Fitness
Announcement number

VA-SES-112359592-23-DG
Control number

782656600

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Clarification from the agency

All groups of qualified individuals.

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1. Develop and analyzes long-range plans for OAR program activities, services, and processes.
2. Provide policy guidance and technical instruction to VA personnel in regional offices.
3. Provides day to day oversight of OAR functions to include, but not limited to, budget formulation and execution, staffing and recruitment, continuous process improvement, and program management and leadership.
4. Responsible for the effective, efficient, and economic direction, control and operation of this department-level program that provides benefits and services to Veterans.
5. Reviews proposed legislation, policies, and procedures pertaining to OAR programs and services; comments, recommends, and implements appropriate action.
6. Participates in Congressional hearings on proposed legislation and program oversight.

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Conditions of Employment

US citizenship is required.
One year probationary period required for initial SES appointment.
Males born after 12-31-59 must be registered for Selective Service.
Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
Successful completion of drug screening required.
Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
May be subject to reassignment geographically or organizationally.
VA structures its SES positions into pay bands. This is a pay band 2 position with a salary range between $147,649 to $214,300. Exceptions to the cap of the range may be considered in certain circumstances.

Qualifications

To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). Applicants should use the Challenge, Context, Action and Results (CCAR) model below when responding to each ECQ:

Challenge. Describe a specific problem or goal.
Context. Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale, etc).
Action. Discuss the specific actions you took to address a challenge.
Result. Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Your narrative response should not exceed 10 pages, be typed in 12 point font with one-inch margins. It is recommended that you include 2 recent (not older than 10 years) examples per ECQ and draft your ECQs in a Word document before uploading into the system to ensure these guidelines are met. Information that exceeds these guidelines will not be reviewed. Detailed information on each ECQ, the underlying and fundamental competencies, sample narratives and a tips sheet for writing effective ECQs are available in the "Guide To Senior Executive Service Qualifications" GUIDE (opm.gov) at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/.

1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Underlying Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision)

2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Underlying Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building)

3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Underlying Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility)

4. Business Acumen: The ability to manage human, financial and information resources strategically. (Underlying Competencies: Financial Management, Human Capital Management and Technology Management)

5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Underlying Competencies: Partnering, Political Savvy and Influencing/Negotiation)

TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.

TQ1: Demonstrated experience in successfully leading and managing an office or program that delivers complex, rules-based benefits and/or services. Experience in providing operational oversight of the development and implementation of policies, procedures, and initiatives for a specialized program within a large department or organization.

Education

This job does not have an education qualification requirement.

Additional information

Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/topic/Senior-Executive-Service/index.aspx.

Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

Step 1: ECQ qualifications

Step 2: Technical Qualification(s)

Step 3: VA Executive Resources Board

Step 4: Nominating Organization may conduct interviews

Step 5: Approval by the Selecting Official (may include additional screening)

Step 6: OPM Qualifications Review Board certification

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

A complete application for this position includes the following items:

1. Resume not to exceed 5 pages;

2. Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and

3. Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or

4. Proof of non-competitive eligibility (if applicable). Proof consists of an SF-50 showing career status in the SES and proof of certification of your Executive Core Qualifications (ECQs) from the Office of Personnel Management (OPM) administered Qualifications Review Board (QRB).

Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, graduate of a Senior Executive Service (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.

Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.
Your complete application must be received by 11:59 pm EST on the closing date, 04/04/2024 in order for you to be considered. Please read all instructions before you begin.

To begin click the Apply Online button and follow the prompts to register and submit all required documents. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.opm.gov/ and click on "Application Status". Click on the position title and select Apply Online to continue.

Agency contact information

Demetrius Gloster

Phone

907-201-3480

Email

Demetrius.Gloster@va.gov

Address

Veterans Benefits Administration - 1007
810 Vermont Avenue NW
Washington, DC 20420
US

Learn more about this agency

Next steps

The Corporate Senior Executive Management Office (CSEMO) will review all applications to determine if applicants meet the technical qualifications of this position and the SES ECQs. Those who meet the qualifications will be referred to the Executive Resources Board (ERB), a panel of SES members to determine the "best qualified" candidates. Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully completed an OPM approved SES Candidate Development Program and is QRB certified.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

A complete application for this position includes the following items:

1. Resume not to exceed 5 pages;

2. Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and

3. Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or

4. Proof of non-competitive eligibility (if applicable). Proof consists of an SF-50 showing career status in the SES and proof of certification of your Executive Core Qualifications (ECQs) from the Office of Personnel Management (OPM) administered Qualifications Review Board (QRB).

Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, graduate of a Senior Executive Service (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.

Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.

Help

Your complete application must be received by 11:59 pm EST on the closing date, 04/04/2024 in order for you to be considered. Please read all instructions before you begin.

To begin click the Apply Online button and follow the prompts to register and submit all required documents. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.opm.gov/ and click on "Application Status". Click on the position title and select Apply Online to continue.

Agency contact information

Demetrius Gloster

Phone: 907-201-3480
Email: Demetrius.Gloster@va.gov
Address: Veterans Benefits Administration - 1007
810 Vermont Avenue NW
Washington, DC 20420
US

Learn more about this agency

Next steps

The Corporate Senior Executive Management Office (CSEMO) will review all applications to determine if applicants meet the technical qualifications of this position and the SES ECQs. Those who meet the qualifications will be referred to the Executive Resources Board (ERB), a panel of SES members to determine the "best qualified" candidates. Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully completed an OPM approved SES Candidate Development Program and is QRB certified.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Reviewing applications

Open & closing dates

03/21/2024 to 04/04/2024
Salary

$147,649 - $221,900 per year
Pay scale & grade

ES 00
Location

1 vacancy in the following location:
- Washington, DC
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed

Yes—permanent change of station with Appraised Value Offer relocation services may be authorized. For more information on PCS and AVO visit http://vaww.fscdirect.fsc.va.gov/pcs.asp.
Appointment type

Permanent
Work schedule

Full-time
Service

Senior Executive
Promotion potential

00
Job family (Series)
- 0340 Program Management
Supervisory status

Yes
Security clearance

Other
Drug test

Yes
Position sensitivity and risk

NCS/High Risk
Trust determination process
- Suitability/Fitness
Announcement number

VA-SES-112359592-23-DG
Control number

782656600

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/782656600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Executive Director, Office of Administrative Review

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

Clarification from the agency

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Agency contact information

Next steps

Required Documents

How to Apply

Agency contact information

Next steps

Fair & Transparent