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This position is located in the Division of Consumer and Business Education (DCBE), within the Bureau of Consumer Protection (BCP), Federal Trade Commission (FTC). DCBE is a dynamic communications shop, responsible for developing and marketing culturally relevant and linguistically appropriate educational materials to help consumers know their rights in the marketplace, and to help businesses comply with the FTC laws and regulations.
Learn more about this agency12/02/2023 to 12/22/2023
$112,015 - $172,075 per year
GS 13 - 14
1 vacancy in the following locations:
No
Yes—as determined by the agency policy.
Not required
No
Permanent
Full-time
Competitive
14
No
No
DE-12177824-24-BCP-DCBE
763774100
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
All U.S. Citizens
The Consumer Education Specialist (Languages) in DCBE helps implement education and outreach programs for national and regional campaigns on consumer protection topics that reach audiences that speak languages other than English and Spanish (e.g., Chinese, Korean, and Vietnamese); writes plain-language, persuasive education materials designed to reach specific audiences; researches effective methods to reach intended audiences; and collects and analyzes information and statistics from a variety of sources to evaluate campaign results.
There is no education requirement for this position or substitution of education for specialized experience at this grade level.
If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: VETERANS GUIDE
Males born after 12-31-59 must be registered or exempt from Selective Service (see SELECTIVE SERVICE).
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 87 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: CAREER TRANSITION.
Non-competitive Appointment Authorities:
For more information on non-competitive appointment authority eligibility requirements:
- Persons with Disabilities-Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your resume and supporting documentation will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
All qualified candidates will be assigned to a quality category.
Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies.
Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies.
Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies.
Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.
The category assignment is a measure of the degree in which your background matches the competencies required for this position. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Foreign Language, Marketing and Outreach, Messaging and Tone, Oral Communication, Planning and Evaluating, Problem Solving, and Writing
Ability to communicate fluently in English and at least one additional language (other than English or Spanish).
Knowledge of the marketing of consumer education and outreach campaigns, including targeting specific audiences who might be unfamiliar with consumer topics and who may prefer to communicate in other languages than English or Spanish.
Ability to analyze and synthesize data to communicate effectively in non-technical language and make actionable recommendations.
Ability to establish communication plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication with consumers and agencies.
Skill in written communication.
Skill in Oral Communication.
Skill in evaluating the effectiveness of education and outreach programs, seeking, and analyzing feedback from media, the public, and internal statistics; developing recommendations to improve internal operations and enhance the overall consumer and business education program.
To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12177824.
| To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed. 2. Other supporting documents: - Cover Letter, optional - College Transcript(s), if qualifying based on education - Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.) - Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) - Schedule A- In order to receive consideration under the Schedule A authority, you must provide a certification of job readiness printed on a medical professional's letterhead and signed. For more information, please visit USAJOBS Individuals with Disabilities (https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/) - Demonstration of your language fluency, including, for example, copies of or links to presentations, documents, webinars, or articles you created in-language. |
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/763774100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The Federal Trade Commission (FTC) is a bipartisan federal agency with a unique dual mission to protect consumers and promote competition. For one hundred years, our collegial and consensus-driven agency has championed the interests of American consumers. We challenge anti-competitive mergers and business practices, and ensure that the market works according to consumer preferences. If you would like to become a part of an innovative, dynamic, team dedicated to advancing consumer interests while encouraging innovation and competition in our dynamic economy, then consider joining the FTC team! To learn more information about the FTC please visit https://www.ftc.gov/about-ftc.
