This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/761788800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Help
Summary
Executive Director, Communication is a principal advisor to the Veterans Health Administration (VHA) Chief of Staff and acts on their behalf with equivalent authority for all issues related to VHA Communication programs and activities, consisting of 4 programs that influence the spending of approximately $8.5 million annually for VHA communication services.
Help
Overview
- Reviewing applications
-
Open & closing dates
11/20/2023 to 12/11/2023
-
Salary
$141,022 - $212,100 per year
-
Pay scale & grade
ES 00
-
Location
1 vacancy in the following location:
-
Remote job
No
-
Telework eligible
Yes—as determined by the agency policy.
-
Travel Required
Occasional travel - You may be expected to travel for this position.
-
Relocation expenses reimbursed
Yes— The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation expenses. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. A Relocation or Recruitment Incentive MAY be authorized. For more information go to http://vaww.fscdirect.fsc.va.gov/pcs.asp.
-
Appointment type
Permanent
-
Work schedule
Full-time
-
Service
Senior Executive
-
Promotion potential
00
-
Job family (Series)
-
Supervisory status
Yes
-
Security clearance
-
Drug test
Yes
-
Announcement number
VA-SES-23-12212006-DM
-
Control number
761788800
Help
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
-
Senior executives
Those who meet the five Executive Core Qualifications (ECQs).
Clarification from the agency
All groups of qualified individuals.
Help
Duties
The Executive Director, Communication provides support to the Veteran Health Administration (VHA), Chief of Staff and the Under Secretary of Health and is located in Washington, DC. The Executive Director, Communication plays a key role in VHA's relationship with Veteran Service Organizations and oversees current media inquiries, internal messages and long-term campaign planning, to include those that support priorities, while advising the field and internal program offices of plans and initiatives all while remaining consistent with VHA's Strategic plan. Executive Director, Communication has 5 Directors, and 4 Program Directors for various communications platforms with an overall staff of 36 full time employees.
The Executive Director, Communication has overall responsibility for planning, managing, and evaluating a broad array of service that provide direct support to the Office of the VHA Chief of Staff and direction and support to VHA Headquarters programs and field operation. The responsibilities include, but not limited to:
Directs the development of VHA strategic communications and marketing plan; disseminates key messages and official positions on public issues; promotes VHA mission, vision and activities.
Provides counsel to the Under Secretary of Health, VHA Chief of Staff, and senior leaders on strategic communications issues; coordinates communications between the USH, senior leaders, and key stakeholder groups.
Leads / assists in VHA / VA culture change initiatives through relevant, ongoing internal / external communications initiatives/activities.
Manages assigned staff, develops priorities, and assigns projects; assures that appropriate services are provided, and goals are defined and achieved; develops staff skills and conducts performance evaluations; meets regularly with staff to discuss and resolve priorities, workload and technical issues; develops additional hiring / staffing recommendations; manages internal / external stakeholder relationships.
Reviews and guides the work of VHA Communications staff to assure the work quality and timely accomplishment of assigned duties and responsibilities; manages budget and allocates resources to meet established VHA strategic goals.
Help
Requirements
Conditions of Employment
- US citizenship is required.
- One year probationary period required for initial SES appointment.
- Males born after 12-31-59 must be registered for Selective Service.
- Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
- Successful completion of drug screening required.
- Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
- May be subject to reassignment geographically or organizationally.
- VA structures its SES positions into Pay Bands. This is a Pay Band 1 position and the salary range is $141,022 to $212,100.
Qualifications
To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). Applicants should use the Challenge, Context, Action and Results (CCAR) model below when responding to each ECQ:
1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Underlying Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision)
2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Underlying Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building)
3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Underlying Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility)
4. Business Acumen: The ability to manage human, financial and information resources strategically. (Underlying Competencies: Financial Management, Human Capital Management and Technology Management)
5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Underlying Competencies: Partnering, Political Savvy and Influencing/Negotiation)
TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.
TQ 1. Broad knowledge and understanding of policies, missions, and operating programs of large, diverse health care organizations.
TQ 2. Extensive and specialized knowledge of, and experience in, development of corporate communications systems, and experience in the development and implementation of corporate identity strategies. Familiarity with complex and difficult problems involving the management of communications and corporate identity systems at the corporate level.
TQ 3. Has served as representative / spokesperson with various media, customers and stakeholder groups.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). Applicants should use the Challenge, Context, Action and Results (CCAR) model below when responding to each ECQ:
- Challenge. Describe a specific problem or goal.
- Context. Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale, etc).
- Action. Discuss the specific actions you took to address a challenge.
- Result. Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Underlying Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision)
2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Underlying Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building)
3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Underlying Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility)
4. Business Acumen: The ability to manage human, financial and information resources strategically. (Underlying Competencies: Financial Management, Human Capital Management and Technology Management)
5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Underlying Competencies: Partnering, Political Savvy and Influencing/Negotiation)
TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.
TQ 1. Broad knowledge and understanding of policies, missions, and operating programs of large, diverse health care organizations.
TQ 2. Extensive and specialized knowledge of, and experience in, development of corporate communications systems, and experience in the development and implementation of corporate identity strategies. Familiarity with complex and difficult problems involving the management of communications and corporate identity systems at the corporate level.
TQ 3. Has served as representative / spokesperson with various media, customers and stakeholder groups.
Education
This job does not have an education qualification requirement.
Additional information
Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/topic/Senior-Executive-Service/index.aspx.
Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Step 1: ECQ qualifications
Step 2: Technical Qualification(s)
Step 3: VA Executive Resources Board
Step 4: Nominating Organization may conduct interviews
Step 5: Approval by the Selecting Official (may include additional screening)
Step 6: OPM Qualifications Review Board certification
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete application for this position includes the following items:
1. Resume not to exceed 5 pages;
2. Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and
3. Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or
4. Proof of non-competitive eligibility (if applicable). Proof consists of an SF-50 showing career status in the SES and proof of certification of your Executive Core Qualifications (ECQs) from the Office of Personnel Management (OPM) administered Qualifications Review Board (QRB).
Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, graduate of a Senior Executive Service (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.
Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.
How to Apply
Your complete application must be received by 11:59 pm EST on the closing date, 12/11/2023 in order for you to be considered. Please read all instructions before you begin.
To begin click the Apply Online button and follow the prompts to register and submit all required documents. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.opm.gov/ and click on "Application Status". Click on the position title and select Apply Online to continue.
Agency contact information
Dione Moore
- DIONE.MOORE@VA.GOV
- Address
-
Veterans Health Administration - S125
810 Vermont Avenue NW
Washington, DC 20420
US
Next steps
The Corporate Senior Executive Management Office (CSEMO) will review all applications to determine if applicants meet the technical qualifications of this position and the SES ECQs. Those who meet the qualifications will be referred to the Executive Resources Board (ERB), a panel of SES members to determine the "best qualified" candidates. Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully completed an OPM approved SES Candidate Development Program and is QRB certified.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Help
Required Documents
A complete application for this position includes the following items:
1. Resume not to exceed 5 pages;
2. Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and
3. Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or
4. Proof of non-competitive eligibility (if applicable). Proof consists of an SF-50 showing career status in the SES and proof of certification of your Executive Core Qualifications (ECQs) from the Office of Personnel Management (OPM) administered Qualifications Review Board (QRB).
Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, graduate of a Senior Executive Service (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.
Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.
Help
Learn more about this agency
How to Apply
Your complete application must be received by 11:59 pm EST on the closing date, 12/11/2023 in order for you to be considered. Please read all instructions before you begin.
To begin click the Apply Online button and follow the prompts to register and submit all required documents. To return to your saved application, log in to your USAJOBS account at http://www.usajobs.opm.gov/ and click on "Application Status". Click on the position title and select Apply Online to continue.
Agency contact information
Dione Moore
- DIONE.MOORE@VA.GOV
- Address
-
Veterans Health Administration - S125
810 Vermont Avenue NW
Washington, DC 20420
US
Next steps
The Corporate Senior Executive Management Office (CSEMO) will review all applications to determine if applicants meet the technical qualifications of this position and the SES ECQs. Those who meet the qualifications will be referred to the Executive Resources Board (ERB), a panel of SES members to determine the "best qualified" candidates. Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualifications Review Board (QRB), unless the selectee is a current/former SES executive or has successfully completed an OPM approved SES Candidate Development Program and is QRB certified.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Beginning of a dialog window for the agency announcing this job. It begins with a heading 2 called "Learn more about Field Operating Offices of the Office of the Secretary of the Army". Escape will cancel and close the window.
Learn more about
Veterans Health Administration
The Department of Veterans Affairs mission is "to fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors."
The Senior Executive Service (SES) is comprised of the men and women charged with leading the continuing transformation of government. These leaders possess well-honed executive skills and share a broad perspective of government and a public service commitment.
Agency contact information
Dione Moore
- DIONE.MOORE@VA.GOV
- Address
-
Veterans Health Administration - S125
810 Vermont Avenue NW
Washington, DC 20420
US