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This vacancy is for an ASSOCIATE OMBUDS position in the Department of Commerce located at the U.S. Census Bureau Headquarters in Suitland, Maryland or Jeffersonville, IN. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.
This Job Opportunity Announcement may be used to fill other ASSOCIATE OMBUDS, 0301, 14/15, FPL GS-15 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.
11/07/2023 to 11/20/2023
$116,393 - $183,500 per year
GS 14 - 15
FEW vacancies in the following locations:
No
Yes—as determined by the agency policy.
Occasional travel - You may be expected to travel for this position.
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent
Full-time
Competitive
15
No
No
24-DEPDIR-12197993-MP-TC
759430100
Current or former competitive service federal employees.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Current Federal employees serving under a career/career-conditional appointment in the competitive service; Former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Applicants eligible under special hiring authorities; Veterans who are preference eligible, or separated from the U.S. Armed Forces under honorable conditions after 3 years or more of continuous active service may apply under the Veterans Employment Opportunity Act.
This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see Announcement Number 24-DEPDIR-12197994-DE-TC, Associate Ombuds, GS-0301-14/15, CENSUS-DE-TC.
Specialized Experience: For the GS-14, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. Experience for this position includes: Resolving complex conflicts in a neutral role between management and staff; analyzing and evaluating issues to make unbiased recommendations; advising leadership on implementing processes and procedures designed to assure a systematic approach for dealing with problems and issues affecting employees and the interests of the agency; advising on effective policy changes; and experience collaborating with staff, supervisors/managers, leadership, and other supporting resource programs to resolve complex and sensitive workplace conflicts.
For the GS-15 you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-14 in the Federal service. Experience for this position includes: Resolving complex conflicts in a neutral, confidential, independent, informal role between management and staff; analyzing and evaluating issues to make unbiased recommendations; advising senior leadership on implementing processes and procedures designed to assure a systematic approach for dealing with problems and issues affecting employees and the interests of the agency; advising heads of agencies on effective policy changes; and experience collaborating with staff, supervisors/managers, senior leadership, and other supporting resource programs to resolve complex and sensitive workplace conflicts.
Education: Education cannot be substituted at this level.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.
If hired for this position with the Census Bureau, at its headquarters office located in Suitland, Maryland, you will be expected to temporarily telework to maximum extent while the headquarters building is being renovated. Once permitted to return to the office building, you will be expected to do so within 30 calendar days of receiving notification. At that time, you may be eligible to continue to telework or work remotely two or more days a pay period consistent with the Census Bureau's flexible telework and remote work policies and approval from your supervisor.
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3).
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
We recommend that you preview the online questions for this announcement before you start the application process.
Do NOT include the following types of information in your application:
A complete application consists of the following:
You are not required to submit official documents at this time; copies are sufficient.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
CTAP and ICTAP candidates:
CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf.CTAP applicants MUST submit the following documents:
ICTAP applicants MUST submit the following documents:
NOTE: You will not be considered if you fail to provide all required documents.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on 11/20/2023.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov.
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov, and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/759430100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
The U.S. Census Bureau serves as the nation's leading provider of quality data about its people and economy. We are guided on this mission by scientific objectivity, strong capable workforce, devotion to research-based innovation, and abiding commitment. We offer competitive salaries, flexible hours/work arrangements, developmental opportunities, a variety of benefits/health insurance plans, and incentives. If working in an environment that values your individuality, diversity and allows you to achieve your professional goals appeals to you, then the U.S. Census Bureau is the place for you.
